The Ivers Practice
Iver Doctors Surgery, 2 Grange Way, Iver, Buckinghamshire, SL0 9NUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled eConsult is great, appointment booking awful
Rated 2 stars out of 5
by Anonymous - Posted on 24 June 2024
Booked an appointment with a doctor via eConsult but was then told when I arrived that my appointment was only a blood test - which I had weeks ago and was coming in to discuss. Reassured by the receptionists who apologised and said I would receive a phone call ASAP to discuss - yet again, no appointment booked. eConsult for triage is fast and efficient but incredibly disappointed with the appointment booking system. I have now run out of medication and will need to contact 111 - an unfortunate waste of resources.
Visited June 2024
Review titled The Ivers Practice
Replied on 11 July 2024
Thank you for sharing your feedback and we shall take your comments on-board. We are sorry that your experience didn’t match your expectations on this occasion. If you wish to discuss the matter further, please contact our practice manager. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Brilliant practice
Rated 5 stars out of 5
by Cerys Saunders - Posted on 13 June 2024
I have always had a positive experience at Iver and Iver Heath Medical centre. I went yesterday for an asthma review. I had my appointment with a Nurse and she was amazing. She was very friendly and attentive. I have never had a bad word to say about this place. Thank you all of you for your hard work.
Visited June 2024
Review titled The Ivers Practice
Replied on 14 June 2024
Dear Cerys, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Iver Medical Centre
Rated 5 stars out of 5
by Reno Badkar - Posted on 15 June 2024
I had an appointment with the pharmacist and was seen very quickly, she was very pleasant, friendly and efficient and helped me with any issues I had, including sending me a link. My follow up appointment was also very quick. Thankyou for your service.
Visited June 2024
Review titled The Ivers Practice
Replied on 17 June 2024
Dear Ms Badkar, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled excellent prompt service
Rated 5 stars out of 5
by geoff lucas - Posted on 19 June 2024
no waiting. in and out again in 5 minutes. pracice nurse explained about the vaccine and possible side effects and that a booster is necessary at the end of August.
Visited June 2024
Review titled The Ivers Practice
Replied on 20 June 2024
Dear Geoff, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Competent skilled staff
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2024
A yearly visit to a GP with my mother as the patient. Our GP was warm and engaging. Picking up well on what need attention and what did not need attention. We value the GP's time. The receptionist was attentive and sent us out with a small pack for my mother. We highly value our Medical team.
Visited June 2024
Review titled The Ivers Practice
Replied on 11 July 2024
Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Good appointment
Rated 5 stars out of 5
by Teresa Mynett - Posted on 30 June 2024
I saw a doctor who listened & took note of what I told her. She requested a chest x-ray & blood tests. I am now awaiting results.
Visited June 2024
Review titled The Ivers Practice
Replied on 11 July 2024
Dear Teresa, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Quick experience
Rated 5 stars out of 5
by Mark - Posted on 07 June 2024
From initial contact to being seen was a quick experience . The physio analysed my problem very easily and his recommendations are working well
Visited June 2024
Review titled The Ivers Practice
Replied on 12 June 2024
Dear Mark, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Very nice staff
Rated 5 stars out of 5
by Valerie - Posted on 25 June 2024
Doctor I had not seen before was absolutely brilliant. Made me feel important and listened to what I was saying
Visited June 2024
Review titled The Ivers Practice
Replied on 11 July 2024
Dear Valerie, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Urgent care needed very unwell.
Rated 5 stars out of 5
by Very sick needed urgent help - Posted on 25 June 2024
Had a UTI for three weeks and lost 5.5 kg in a week, my doctor took superb attentive care of me and followed up my test results with direct contact, and reviewed my antibiotics, I had three courses to kill this infection over nearly four weeks. Cannot thank him enough, as I have never been so ill so quickly. Still recovering.
Visited June 2024
Review titled The Ivers Practice
Replied on 11 July 2024
Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice
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Review titled Really good practice
Rated 4 stars out of 5
by Brian Dancer - Posted on 20 June 2024
Appointment on time friendly nurse explained clearly what I need to do told me about my next appointment made me feel comfortable and relaxed
Visited June 2024
Review titled The Ivers Practice
Replied on 20 June 2024
Dear Brian, Thank you for your kind feedback. We really appreciate you taking the time out to share your positive experience with us. We will share this comment with the whole team. Many thanks, Hayley Smith Practice Manager The Ivers Practice