The Leckhampton Surgery
17 Moorend Park Road, Cheltenham, GL53 0LAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Mike Warner - Posted on 16 January 2025
An excellent experience throughout, including a telephone consultation, a swiftly arranged and carried-out ECG, blood test and x-ray, then an in-person review of the results. Felt my concerns were taken very seriously by the GP involved.
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled Outstanding
Rated 5 stars out of 5
by S L James - Posted on 29 January 2025
The GP I saw was absolutely brilliant. He took time to help and understand. He gave me help and assistance for the future. I'm incredibly grateful to him for giving me the time I needed. A great man, and an outstanding GP.
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled Professional helpful and friendly
Rated 5 stars out of 5
by David Roper - Posted on 29 January 2025
Positive assured advice delivered in a calm and positive manner. Practical advice given. Made me feel comfortable and in good hands. Wasn’t rushed so helped me feel my questions were reasonable and important .
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled Very Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 January 2025
I didn’t have an appointment booked but I needed to see a doctor. I was given a duty doctor appointment & when he rang he was extremely helpful. He asked me to attend the surgery. Very good service.
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Helen Appel - Posted on 16 January 2025
Great practice. Very understanding doctor. Asked all the right questions. Thought about my problem very carefully and arranged many tests to get to the cause. All of them arranged the same day. The friendliness of the doctor and the engaging with the situation gave me great confidence.
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled Complicated
Rated 3 stars out of 5
by Anonymous - Posted on 16 January 2025
I have really struggled to get an appt for my teenage son, it was so difficult, & after 4 or 5 attempts (on the phone as they do not have online account), that we resorted to seeing a private GP! They confirmed his problem & prescribed according; after a few months I again tried to make an appt with Leckhampton Surgery GP to continue treatment & ask for repeat presentation, again I could not get an appt for him! Eventually I booked for myself online & then tried to call to change it for my son; this proved again complicated when I was told I couldn’t do it.. after much discussion with receptionist we resolved the issue & I finally spoke to the GP who was really helpful, however getting to this point was exceptionally hard work 😔
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled 1st class service
Rated 4 stars out of 5
by Nick - Posted on 16 January 2025
Arranged a call from a gp. After a very helpful receptionist advised and assisted in more ways than normal. She kept her word and I had a call from the gp within 5min. He then listened to my issues and advised that I needed to head to hospital. On arrival they knew I was coming and I was dealt with immediately.
Visited January 2025
The Leckhampton Surgery has not yet replied.
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Review titled GPs very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2024
Once you can secure an appointment either by telephone or in person, the treatment or advice and assistance is second to none but the issue is securing such an appointment. Surely the system needs to be improved because the GPs I have spoken to were fantastic.
Visited December 2024
Review titled The Leckhampton Surgery
Replied on 09 December 2024
Good Morning We are pleased you are happy with our Clinical Treatment and apologies you are having difficulties with our appointment system. Our appointments are released at 10am each day, including Weekends. These are available both online, through the NHS app & on the phone. Are you aware that 111 is available to give advice, both online and on the phone, and they have access to book directly into our appointments if they feel this is necessary. Also now local pharmacists are commissioned to give advice on Minor injuries and Minor ailments for some simple illnesses and can also prescribe some medications. NHS England have put in place these extra services to help with the pressure on the GP surgeries at this time. Thank you for your understanding Kind Regards Leckhampton Surgery
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Review titled Excellent service
Rated 5 stars out of 5
by Nigel West - Posted on 31 December 2024
Thank you for the work of the doctor and the nursing staff. Highly professional. Dedicated team. I was attended to in an excellent manner.
Visited December 2024
The Leckhampton Surgery has not yet replied.
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Review titled Great care
Rated 4 stars out of 5
by Catherine Mountain - Posted on 30 December 2024
The GP saw me today within 2 hours of my call. The GP was incredibly kind and took time to listen. I did not feel rushed and was treated with compassion. I felt that I was also given options Thank you.
Visited December 2024
The Leckhampton Surgery has not yet replied.