The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled On time appointment
Rated 4 stars out of 5
by Anonymous - Posted on 26 December 2024
Appointment was on time and treatment provided in a professional and compassionate manor. Pleased with service received.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Patient Good to hear! Thank you for your feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled I can walk again
by Kevin - Posted on 20 December 2024
I had a steroid injection which enabled me to walk without a stick for Christmas I hope it lasts until Easter
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Kevin So pleased to hear that! Fingers crossed for you. Kind regards Debbie Bodhanya Managing Partner
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Review titled Super help from Ongar Health Centre
Rated 5 stars out of 5
by Barry Dutnall - Posted on 05 December 2024
We were delighted by the help and support from the Social Proscriber. She guided us through our application for a blue badge.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Mr Dutnall We are do pleased that our social prescribers were able to help you at Ongar. I will make sure that they see your feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled Brilliant doctor
Rated 5 stars out of 5
by Alex perkins - Posted on 21 December 2024
I had a quarter zone injection. The DR was brilliant in explaining the process, the risks and was very confident in her work. The DR’s room was very clean and sterile. I felt very comfortable in her presence and trusted what she was saying.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Mr Perkins So glad that your appointment for your cortisone injection went well and I hope that the outcome is that you are in less pain. I will make sure that the Doctor sees your feedback. Many thanks Kind regards Debbie Bodhanya Managing Partner
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Review titled Amazing Doctors
Rated 5 stars out of 5
by Jacqueline Bonfield - Posted on 11 December 2024
I saw a GP at the Theydon Bois Surgery on 11 December 2024 and it was an extremely positive experience. The Doctor listened with great empathy and we explored in great detail the options that were available. She also explained the feelings I was currently experiencing and gave insight into areas I had not previously thought of. Her care to me as a patient was exceptional and I felt like a weight had been lifted when leaving the surgery. She also asked to see me again in 4 weeks time to check on my wellbeing and I was grateful. For me it meant that I wasn't being sent away to process our discussion on my own and that I was heard. The Doctor was very welcoming, professional, insightful and understanding and I found it very easy to open up to her regarding my concerns and I didn't feel judged in any way. This is so important when discussing issues of a private nature and to feel that there is trust in the room is crucial. Thank you for your time today. It was so gratefully received.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Ms Bonfield Thank you for the lovely feedback which I will make sure that your GP is aware of. We are very fortunate to have such a capable and professional team and I am glad that we were able to help you. Many thanks Kind regards Debbie Bodhanya Managing Partner
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Review titled Efficient Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 December 2024
The doctor was very thorough and helpful. Pleasant manner as well. She asked the relevant questions and has given me some medication that Hope will help me.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Patient Than you for taking the time to leave feedback. I am so glad that the Doctor was able to help you and hope that you are starting to feel better. Many thanks Kind regards Debbie Bodhanya Managing Partner
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Review titled Good Experience
Rated 4 stars out of 5
by Laura Reading - Posted on 12 November 2024
Saw a lovely GP today. I was seen on time. The doctor was kind, understanding, thorough, and compassionate. I was listened to, I was not rushed and I felt heard. I really appreciated the fact that the GP was easy to talk to, treated me with dignity and showed empathy.
Visited November 2024
Review titled The Limes Medical Centre
Replied on 13 November 2024
Dear Ms Reading Thank you for taking the time to feedback. I will share this with the clinician that you saw. I am so pleased that you had effective and useful consultation. Many thanks Kind regards Debbie Bodhanya The Limes Medical Centre
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Review titled Outstanding care
Rated 5 stars out of 5
by Bailey Apps - Posted on 28 November 2024
The Dr I saw today was caring, understanding and listened to me. I felt heard and understood. This Dr is a credit to the surgery. I came away from my appointment feeling validated and listened to.
Visited November 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Mrs Apps Thank you! I will make sure that your Doctor sees this lovely feedback. Many thanks Debbie Bodhanya Managing Partner
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Review titled Getting through a problem
Rated 3 stars out of 5
by Anonymous - Posted on 07 December 2024
I had an appointment recently at North Weald which was entirely satisfactory My only concern is that it's quite difficult to get through. Receptionists are very helpful. And once you get to see a practioner the service is good
Visited November 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Many thanks for your feedback. The phone limes can be quite busy, especially in the early morning. I would suggest the "press 8" for a call back or using our e-consult service via the website. If you are able to call later in the day, when you can book advance appointments, you may not find the lines as busy. Thank you again - your feedback is important to us Kind regards Debbie Bodhanya Managing Partner
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Review titled Real care by real people
Rated 5 stars out of 5
by Chris Bullock - Posted on 29 November 2024
I attended the surgery in crisis a day or so earlier and it was a different GP that I saw. I didn't expect to receive a follow up call nor did I expect someone new to show the same level of care but they did. My consultation was unrushed, empathetic and caring. Additional support was offered and provided and I felt genuinely listened to. Thank you
Visited November 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Mr Bullock Thank you for your feedback and I am so glad that we were able to help. I hope that you are feeling better but do not hesitate to reach out to the practice whenever you need us. Kind regards Debbie Bodhanya Managing Partner