The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely doctor
Rated 4 stars out of 5
by Karen Gaskin - Posted on 18 February 2025
I had an appointment with dr who listened & clarified and was patient, kind & understanding. She carried an examination & made me feel comfortable & at ease.
Visited February 2025
Review titled The Limes Medical Centre
Replied on 13 March 2025
Dear Ms Gaskin So pleased to hear that your appointment was positive. we will share your feedback with the clinician. Many thanks Debbie Bodhanya Managing Partner
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 February 2025
Spoke to a really lovely clinical pharmacist who was extremely helpful and supportive answered all my questions and concerns regarding my medication nothing was to much trouble and was not rushed in anyway
Visited February 2025
Review titled The Limes Medical Centre
Replied on 20 February 2025
Many thanks for your feedback. We are very fortunate to have such a helpful team of clinical pharmacists. I will make sure that they are aware of your comments. Kind regards Debbie Bodhanya Managing Partner
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Review titled Brilliant reception
Rated 5 stars out of 5
by Jacqui and Chris Thoms - Posted on 25 January 2025
We want to send a big ‘thank you’ to the lovely girl on the Reception desk who was really helpful to us yesterday. Some days must be very trying for reception staff at the surgery, but she went above and beyond to try and help us out - even late on a Friday at the end of what was probably a long week. She smiled and made us feel welcome and took the time to listen to make sure she understood what we were asking. We explained our - rather complicated - situation and she was so patient, understanding and friendly. We didn’t feel rushed and she did everything she could to help us. As she wasn’t able to resolve the query she checked with colleagues and was reassuring in letting us know that she had passed on our documents and someone would be in touch. In these days of folk being quick to criticise we just wanted to provide a balance and highlight when things go well. We count ourselves very fortunate to be registered with The Limes. A fantastic GP practice.
Visited January 2025
Review titled The Limes Medical Centre
Replied on 30 January 2025
Thank you so much for your feedback. You're right it is easy to say when things don't go well but so nice to be able to give such positive feedback to our hardworking reception team. Many thanks for taking the time to leave this review. Kind regards Debbie Bodhanya Managing Partner The Limes Medical Centre
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Review titled Going above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 21 January 2025
I believe I spoke with a receptionist at the Limes. She was amazing helped me evey stel he way gojng and her duties to help me when my anxiety was going through the roof. She's amazing.
Visited January 2025
Review titled The Limes Medical Centre
Replied on 21 January 2025
Dear Patient Thank you so much for your feedback. The reception team are amazing and do such a difficult job. They will really appreciate the feedback. So glad that we were able to support you. Kind regards Debbie Bodhanya Managing Partner The Limes Medical Centre
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Review titled Help with forms
Rated 5 stars out of 5
by Lorraine - Posted on 22 January 2025
Moona helped me fill out a form. She was patient and considerate. I didn't know about this service in the Doctor's surgery but I will certainly be letting friends and family know about it and, it's a free service. Not something you hear about very often these days. Thank you Moona
Visited January 2025
Review titled The Limes Medical Centre
Replied on 30 January 2025
Dear Lorraine I am glad that Moona was able to help with your forms. It is a great help having social prescribers as part of our team. I am not sure what we would do without them. Thank you for taking the time to feedback. I will make sure that the this is shared with the team. Kind regards Debbie Bodhanya Managing Partner The Limes Medical Centre
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Review titled Good practise
Rated 4 stars out of 5
by Anonymous - Posted on 30 January 2025
Once you get through to a receptionist it's usually fine to get an appointment if your problem is urgent. But have to phone 8.30 when practise opens otherwise unlikely any appointments available!
Visited January 2025
Review titled The Limes Medical Centre
Replied on 06 February 2025
Dear Patient Thank you for your feedback. We do offer advance appointments which can be booked at any time throughout the day. On the day appointments are always in high demand and are signposted by our reception team. We also offer e-consult via our website www.thelimesmedicalcentre.com. Hope that this helps Kind regards Debbie Bodhanya Managing Partner
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Review titled Friendly and understanding Receptionist
Rated 5 stars out of 5
by Miss Louise Moyse - Posted on 31 January 2025
The receptionist was so caring and friendly, she helped me to change my address and details and explained everything so I could understand, she also helped me set up my online prescription ordering and NHS online service's, she was also aware that we had a recent bereavement in the family and could not have been any more understanding and sympathetic she is a credit to your practice
Visited January 2025
Review titled The Limes Medical Centre
Replied on 06 February 2025
Dear Miss Moyse Thank you for your feedback and review, especially at a difficult time for you and your family. We are fortunate to have a very helpful reception team. I will pass you comments on and again thank you. Kind regards Debbie Bodhanya Managing Partner
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Review titled On time appointment
Rated 4 stars out of 5
by Anonymous - Posted on 26 December 2024
Appointment was on time and treatment provided in a professional and compassionate manor. Pleased with service received.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Patient Good to hear! Thank you for your feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled I can walk again
by Kevin - Posted on 20 December 2024
I had a steroid injection which enabled me to walk without a stick for Christmas I hope it lasts until Easter
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Kevin So pleased to hear that! Fingers crossed for you. Kind regards Debbie Bodhanya Managing Partner
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Review titled Super help from Ongar Health Centre
Rated 5 stars out of 5
by Barry Dutnall - Posted on 05 December 2024
We were delighted by the help and support from the Social Proscriber. She guided us through our application for a blue badge.
Visited December 2024
Review titled The Limes Medical Centre
Replied on 31 December 2024
Dear Mr Dutnall We are do pleased that our social prescribers were able to help you at Ongar. I will make sure that they see your feedback. Kind regards Debbie Bodhanya Managing Partner