The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great doctor
Rated 5 stars out of 5
by Shelley brown - Posted on 24 October 2024
Brilliant doctor I felt like I knew what she was talking about left feeling so much better with the way she explained things to me
Visited October 2024
Review titled The Limes Medical Centre
Replied on 28 October 2024
Dear Ms Brown Thank you so much for the feedback and good to know that our GP was able to help. I will make sure that the feedback is passed on. Kind regards Debbie Bodhanya Managing Partner
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Review titled Great service
Rated 5 stars out of 5
by William Locke - Posted on 29 October 2024
I’ve recently had Covid , the coughing just hasn’t stopped and by Monday the 28th October my chest was feeling very tight, also I was feeling completely under the weather, I used E consultant at the limes medical centre Epping, within the hour I received a call to offer an appointment that very morning, I was so pleased I actually think I started to feel better, I was prescribed Antibiotics by the Dr, I would like to say a massive thanks to the Limes for seeing my so quickly
Visited October 2024
Review titled The Limes Medical Centre
Replied on 31 October 2024
Dear Mr Locke Thank you for your feedback. I do hope that you're starting to feel better and glad that we were able to see you so quickly. Good to hear the the e-consult works well. Many thanks Kind regards Debbie Bodhanya Managing Partner
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Review titled Medication
Rated 3 stars out of 5
by Anonymous - Posted on 12 October 2024
For the last couple of years a scot has been my Clinical Pharmacist diligently dealing with my medication ensuring that it has been adjusted when necessary. Clearly she has worked very conscientiously seeking Doctors advice to confirm her assessment and working well into the early evening. Recently I discovered that my pacemaker was on the wrong setting and the Clinical pharmacist had been trying to adjust my medicines to compensate for the error. This has now been resolved. I am extremely grateful.
Visited October 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Thank you for your feedback and I am so glad that our Clinical Pharmacist was able to support you and give good continuity of care. It is good to hear that your pacemaker is now on the correct settings. I will make sure that the member of staff is aware of your feedback. Thank you again Kind regards Debbie Bodhanya Managing Partner
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Review titled Super-kind help received from Prescription team assistant.
Rated 5 stars out of 5
by Jacqueline Finch - Posted on 16 October 2024
Today (16.10.2024), I phoned the Limes Waltham Abbey Medical Centre after struggling to get the regular prescription manufacturing brand I use. I called the Prescription team at The Limes, Waltham Abbey and spoke to a young lady. She was so kind to me and understanding. She knew I was a bit distressed and worried and she was extremely helpful with such a lovely disposition. She did not hesitate in going the extra mile to find out some information and she called me back like she said she would. Not once did I feel like I was a bother to her. She listened and spoke to me with empathy, respect and understanding. I was overwhelmed by her kindness and prompt attention and help. What a gem she was and exactly what I needed whilst I was feeling a bit helpless and down. She was brilliant and I couldn’t thank her enough for all she did to get the situation sorted out. I wanted to provide a nice review for her - she was incredibly kind, compassionate and willingly helpful and I can’t say enough on how much I appreciated her. I hope I get to see her face to face at some point when I’m at the Limes so I can thank her face to face and give her a big hug! Massive heartfelt thank you to her. Jacqueline Finch
Visited October 2024
Review titled The Limes Medical Centre
Replied on 16 October 2024
Dear Ms Finch Thank you so much for taking the time to acknowledge the help you received today. I will, of course, pass it on to the member of staff and her line manager. We are fortunate to have a lovely team here at the Limes and I am glad that you got to experience that today. Again many thanks Kind regards Debbie Bodhanya
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 November 2024
Today I had an appointment with a doctor. The appointment was on time and I found the doctor welcoming, friendly and professional and explained things in a clear way. A good experience
Visited October 2024
The Limes Medical Centre has not yet replied.
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Review titled Great pharmacist service
Rated 5 stars out of 5
by Sue - Posted on 10 October 2024
Just had a call from the practice pharmacist, unexpected, but fantastic. Reviewed my medication, replanned it for greater simplicity, sent me blood test arrangements, and gave me advice. Really excellent service. Very happy with the service received. Thank you.
Visited October 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Sue It is great to hear that the clinical pharmacy team have been proactive with your medication review and very thorough. We are very fortunate to have some very experienced pharmacists. Many thanks for taking the time to leave feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled Support from Social Prescriber
Rated 5 stars out of 5
by LAURA TURFREY - Posted on 25 September 2024
Our social prescriber was so helpful and supportive with applying for various benefits for my parents. She was patient and efficient, she guided me through the various forms and supplied all the information needed quickly, which has been extremely helpful. Thank you very much, I am most grateful. I highly recommend using this invaluable Social Prescriber service.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Ms Turfrey Thank you for your feedback. We are very fortunate to have two excellent social prescribers. Forms and processes can be so complicated so I am grateful that they were able to support you with this. I will make sure that they are aware of your lovely feedback. Kind regards Debbie Bodhanya Managing Partner
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Review titled Excellent Service at North Weald Doctors Surgery
Rated 5 stars out of 5
by Jacquie Malcolm - Posted on 06 September 2024
Had an appointment at North Weald Doctors Surgery and found it a great experience. The GP took her time and listened so I felt supported. Very warm service from the receptionist as well.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Malcolm Thank you so much. Its great to have the branch sites to be able to see patients close to home or in a smaller environment. Good to hear it all went well for you. Many thanks for the feedback Debbie Bodhanya Managing Partner
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Review titled Always found the staff most helpful
Rated 5 stars out of 5
by Leslie Burrows - Posted on 06 September 2024
I am going on holiday and needed to pre-book my B12 injection which was over two weeks away and the receptionist could not book that as she doesn't have the calendar for date yet she said she would do that later and text me with the date which I thought was very efficient
Visited September 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Burrows Thank you! Our reception team do work incredibly hard to support so I'm glad to hear that feedback. Many thanks Debbie Bodhanya Managing Partner
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Review titled Wonderful Treatment from the Nurses
Rated 5 stars out of 5
by Barry - Posted on 01 October 2024
I had my big toe nails removed several weeks ago, and for the past few weeks I have received wonderful treatment from the Nurses and Staff from The Limes. They get a lot of criticism from others, but my treatment has been exemplary. I cannot thank them enough.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Barry Thank you! It is always lovely to hear that our team have been able to help and support. That must have been a painful procedure for you. Good to hear that the nurses were able to give excellent post procedure care. Many thanks Debbie Bodhanya Managing Partner