The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service at Theydon Bois
Rated 3 stars out of 5
by Karen - Posted on 18 September 2024
I wanted to give a shout out to the lovely young lady on reception who massively helped me today. She went “above and beyond” today, she was helpful, sympathetic and explained things really well. With out her help, I would have been unable to get my daughter antibiotics for an ear infection. Unfortunately I can’t name the young lady, so I will email the practice manager separately as I believe she should be commended.
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Karen Many thanks for the great feedback. I have made sure that the receptionist is aware. We are very lucky to have proactive reception team who try their utmost to help, so I am glad that we she could support yourself and your daughter. Kind regards Debbie Bodhanya Managing Partner
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Review titled The doctor listened!!
Rated 5 stars out of 5
by Mrs Jean Mercer - Posted on 19 September 2024
The doctor was excellent!! She was kind understanding and listened carefully. I would love to see this lady doctor every time! I know that is not possible but it would be great if we had follow ups with the same doctor!
Visited September 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Mrs Mercer Thank you for your feedback. With pre-bookable appointments available certainly do ask for the same Doctor if you wish to book with her again. It is not always possible, as you say, but worth asking when you can plan in advance. Thank you for taking the time to leave feedback Kind regards Debbie Bodhanya Managing Partner
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Review titled Lovely Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2024
The Doctor i saw today is an incredably kind and an amazing doctor who really listens to what your saying and knows the best course of action for you incredibly well.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Patient Thank you for the lovely feedback. So glad that we were able to help and support you. Its always good to be listened to and advised appropriately. I will share with the team Kind regards Debbie Bodhanya Managing Partner
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Review titled Exemplary Primary Care
Rated 5 stars out of 5
by John - Posted on 19 August 2024
I required urgent primary care and treatment on this occasion which was provided in a very timely manner by the surgery staff. I would like to express my sincere thanks to both the Reception Staff and the Doctor who dealt with me on the day. Their intervention helped to prevent my condition from deteriorating further and certainly prevented me from having to access secondary care.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear John Thank you! It is our aim to manage patients as close to home as possible and it is so nice to hear when that goes well. I am glad that our team were able to help support you. Many thanks Debbie Bodhanya Managing Partner
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Review titled Doctor really listened
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2024
Todays appointment was about mental health and I really appreciated how professional and caring the doctor was. She took time to really understand the issue and comforted the patient.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 20 August 2024
Thank you so much for your feedback. So glad to hear that our GP was supportive and helpful. Many thanks Debbie Bodhanya Managing Partner
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Review titled Great communication
Rated 5 stars out of 5
by Emma Marshall - Posted on 08 August 2024
Had a telephone consultation with gp today regarding my sick note for work. The gp was very understanding and also asked me how my chemotherapy was going. Discussed side effects and current medications & appropriate times for reviewing anti depressants.Documentation was sent promptly via my mobile phone so I could then send it onto my work. The gp had great communication skills and was empathetic & polite.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Marshall Thank you for the feedback and good to see that using our IT software helps with efficiency. I will share with the team. Many thanks Debbie Bodhanya Managing Partner
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Review titled Very kind and understanding
Rated 5 stars out of 5
by Sarah Brown - Posted on 29 August 2024
Very lovely doctor. Listened to my concerns and has given me guidance on the best next steps. Really lovely doctor!
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Brown Thank you for taking the time to feedback. It is always good to hear that we have been able to support and help. I will share with your clinician. Kind regards Debbie Bodhanya Managing Partner
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Review titled Brilliant practice!
Rated 5 stars out of 5
by Sam Bastin - Posted on 20 August 2024
Today, I needed an appointment, to check out a skin issue that had been worrying me. I was in a queue for the receptionist, but was soon put through. She was very helpful and I had an appointment less than an hour later. My appointment was on time and I was seen by a lovely Dr who explained everything and was referring me to the dermatologist. All interactions were delivered with care.
Visited August 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Ms Bastin I am so glad that we were able to help you so quickly with this issue. Its always good to hear that the whole team have supported you. Best wishes for the consultant appointment. Many thanks Debbie Bodhanya Managing Partner
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Review titled Lovely doctor
Rated 5 stars out of 5
by Joanne moloney - Posted on 07 August 2024
Today I saws lovely female doctor , who was very helpful and lovely to talk to gave me lots of advice and information on how to help myself with my problem as well as being very thorough
Visited August 2024
Review titled The Limes Medical Centre
Replied on 14 October 2024
Dear Ms Moloney It is good to hear that our GP was able to support and guide you in self care, after thorough clinical assessment. I will make sure that the GP sees this lovely feedback. Many thanks for taking the time to write this. Kind regards Debbie Bodhanya Managing Partner
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Review titled Clear information
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
My experience with the doctor I saw was very positive. The doctor took the time and had patients to explain everything to me and made time for me to ask questions and discuss. One of the best doctors Ive seen, I was very reassured and came away with greater understanding and a positive attitude going forward. Thank you.
Visited July 2024
Review titled The Limes Medical Centre
Replied on 26 September 2024
Dear Patient Thank you for the lovely feedback which I will share with the team. Communication is so important. I am glad to hear that everything was explained well and you were reassured. Many thanks Debbie Bodhanya Managing Partner