The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Limes Medical Centre.
Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
My latest visit to the Limes was to discuss my recent blood test results and follow up and review medication and treatment issues. I was seen by a Physician Assistant who was extremely good. They were empathetic, supportive, took time to listen, explain and did not rush me during this consultation which was very much appreciated due to my disability and cognitive impairment.
Visited May 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Thank you for your feedback and I am glad that your visit was positive and helpful. Always lovely to be able to share with the team. Kind regards Debbie Bodhanya Managing Partner
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Review titled Blue Badge help
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
I received great help with application form for Blue Badge. I was nervous but found the experience reassuring and could not have managed without help.
Visited May 2024
The Limes Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Lesley-Anne Garland - Posted on 16 May 2024
The hardest issue with the Limes medical centre is getting though and making an appointment and one that isn’t 4 weeks away. Today I was seen be two lovely lady doctors and who were warm, professional and empathetic.
Visited May 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Dear Mrs Garland Thank you for your feedback and I am so pleased that the GP's that you saw today were able to support and help you. It is incredibly busy in General Practice and we do try to balance acute (on the day) and on-going (routine) care. We continue to strive to give a range of appointments that are signposted by our reception team so that each patient sees the most appropriate clinician. Many thanks again Kind regards Debbie Bodhanya Managing Partner
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Review titled Great Surgery
Rated 5 stars out of 5
by Ravinder - Posted on 05 April 2024
Had an appointment today with a GP who was excellent! Had great service today and all staff were very helpful. Thank you Limes!
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Ravinder So glad to hear that. Thank you for taking the time to leave feedback Kind regards Debbie Bodhanya Managing Partner
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Review titled Great with children
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2024
The staff I have seen with my two young children have been lovely and have helped to put them at ease. This includes vaccinations at each age and the newborn checks. The nurse and GP were helpful and able to answer any questions. Thank you!
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Thank you so much for your lovely feedback. It's good to hear that our team have been able to put you at ease. Kind regards Debbie Bodhanya Managing Partner
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Review titled Superb Dr
Rated 5 stars out of 5
by Sue W - Posted on 24 April 2024
The lady Dr I saw was superb. She was very friendly and thorough, and dealt with the issue in a kind and compassionate manner. She explained everything and offered advice on my condition. She made me feel at ease, Thank-you so much, an asset to the surgery.
Visited April 2024
Review titled The Limes Medical Centre
Replied on 21 May 2024
Dear Sue Many thanks for your feedback which I will share with the clinical team. It is good to hear that you felt comfortable and supported. Kind regards Debbie Bodhanya Managing Partner
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Review titled Caring and Supportive Doctors
Rated 5 stars out of 5
by Karen - Posted on 12 April 2024
Having been diagnosed with suspected bone cancer at the beginning of March, my doctor referred me to all the relevant hospitals for treatment. Subsequently there have been issues with obtaining appointments and information back from the hospitals. Having been told about my cancer diagnosis is hard enough to deal with, but the added stress created by delays in receiving treatment has been very difficult. The doctor has phoned me to reassure me she is on the case and had taken urgent action to ensure I do get seen by an appropriate oncology department. Without her obvious concern and assistance, I'm not sure how I would have coped.
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Karen I am so sorry to hear about your diagnosis. I am glad that our Doctor has been able to support you at this difficult time and I hope that your care is ongoing in the hospital now. Thank you for taking the time to feedback. Kind regards Debbie Bodhanya
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Review titled Great Practice
Rated 5 stars out of 5
by Karen - Posted on 10 April 2024
The doctor at the Limes has been very helpful in trying to get me treatment for my recent cancer diagnosis. I have had problems as my Internet was down on the day Barts hospital Rapid Response was due to call me, accordingly I didnt receive there call and have been labelled as a "no show". Despite explaining to Barts that it was Internet issues that didn't allow me to receive the call, I have been waiting over another month for another telephone appointment, as they have told me they don't have any available appointment dates they can give me. The doctor has done all she can in trying to arrange a new appointment and has helped me to be more positive in that I will receive a consultation with the consultants at Barts for my cancer treatment
Visited April 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
Dear Karen I am so glad that we have been able to support you and help to get the appointment rescheduled. We are here if you need further help. Kind regards Debbie Bodhanya Managing Partner
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Review titled Nurse review
Rated 3 stars out of 5
by Angela Caffall - Posted on 08 March 2024
The nurse made me feel really comfortable as I was quite anxious and she was kind and reassuring. I was seen on time and could park easily.
Visited March 2024
Review titled The Limes Medical Centre
Replied on 11 March 2024
Thank you for your feedback Ms Caffall. I will make sure that the nursing team are aware. I am glad that you were reassured. Many thanks Debbie Bodhanya Managing Partner
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Review titled Kind and supportive Doctors
Rated 5 stars out of 5
by Erdinch - Posted on 22 March 2024
In my consultation with a Doctor at the Limes today - I was offered a plan on how to proceed in resolving my physical ailments. All my options were explained to me in really calm and full and helpful manner. I felt really listened to snd resoected. Their genuine care and support for my medical issues shone through the whole consultation.
Visited March 2024
Review titled The Limes Medical Centre
Replied on 18 April 2024
It's really good to hear that the consultation went so well and that you were at the centre of the planning. Thank you for the feedback Kind regards Debbie Bodhanya Managing Partner