The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2024
Doctor very efficient and helpful. Managed to book a convenient next appointment with receptionist too as I need out of work hours. Highly reccomend
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Wonderful Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 30 April 2024
was very caring and professional, she made me feel comfortable to talk and discuss. She was a locum but a total credit to her profession an an assist for the surgery, they should find a place for her . Wonderful kind polite lady, excellent
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 31 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Timely appointment
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
Contacted surgery for routine check up appointment. Was given appointment within 1 week. Seen on time. The nurse practitioner was professional yet friendly.
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 30 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Good Experience
Rated 4 stars out of 5
by Jan Fenton - Posted on 01 May 2024
I came to Redbourn Surgery for a smear test. The nurse was on time, friendly and professional and everything was done as it should be. The nurse also explained when I should expect to get my results.
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 31 May 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2024
I have always had very helpful and supportive care over many years. I say thank you to all involved My appointment yesterday with the nurse Was excellent.
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 31 May 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Great practice with friendly staff
Rated 4 stars out of 5
by Celia - Posted on 04 April 2024
Filled out eConsult on practice website and had a call within the hour offering an appointment with a nurse that afternoon. This was quite impressive considering it was the first morning of the practice opening after the 4-day Easter break.
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled Best experience so far
Rated 5 stars out of 5
by Kelsey Alderman - Posted on 16 April 2024
I was nervous going into this appointment as I wasn’t sure if I’d be taken seriously but the Dr I saw was fantastic. Listened and was so understanding, felt completely supported and that she would help me with whatever I needed throughout this process.
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Organised practice.
Rated 4 stars out of 5
by Carol Reed - Posted on 13 April 2024
I visited the Highfield branch of this practice on 10 th April for blood tests. The nurse was friendly and efficient and kept to the appointment time.
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Good GP practice
Rated 4 stars out of 5
by Anonymous - Posted on 01 May 2024
I did not have to wait too long after the scheduled time of my appointment and the Doctor gave me ample time to discuss my symptoms
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Compassionate, prompt response
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
I had reservations about e-consult and used it with some trepidation. I received a prompt response and could not have wished for a better service. Thank you
Visited April 2024
Review titled The Lodge Health Partnership
Replied on 30 May 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.