The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 4 stars out of 5
by Sharon - Posted on 18 June 2024
Like I always say the staff were really kind and helpful. The blood test was successful, the receptionist helped me with my exemption form thank you.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good resolution of the problem
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2024
A good and frank discussion between me and the the doctor regarding the problem which was resolved amicably. Time and attention was given which was much appreciated.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled MMR jab
Rated 5 stars out of 5
by Paul - Posted on 04 June 2024
No appointments in May but went into reception yesterday to try and book one in June- booked it by nice receptionist and had the booster jab the same day.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Lovely experience
Rated 5 stars out of 5
by Chryss - Posted on 07 June 2024
It was convenient as I live nearby. I’ve been seen on time. The doctor was kind, she listened to me with care and was so compassionate. I was given enough information, on what might cause my signs and symptoms and what can I do about it. I am so pleased and thankful.
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Excellent Service
Rated 5 stars out of 5
by Alan Jones - Posted on 08 June 2024
Very pleased with examination and the follow up action that was initiated, especially as it covered two issues. Could not have asked for a better GP or outcome, hence the motivation to leave a review!
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Great practise
Rated 5 stars out of 5
by Stephanie Nutt - Posted on 04 June 2024
I had a cervical screening appointment and the nurse was very sweet and reassuring throughout the appointment as I was very nervous and uncomfortable
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good Practice
Rated 4 stars out of 5
by Arthur SAVVA - Posted on 22 June 2024
I was ask to get a cream for my arthritis but the doctor told me I had to buy the voteral gel. When I went to the chemist they told me it was £20.00 I can't afford that being only on a pension I was very annoyed so i didn't get it, I am very upset and in pain. Why did I have to pay if I am a pensioner and get free prescriptions. Disgusting.
Visited June 2024
The Lodge Health Partnership has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Ramonah Bullyram - Posted on 20 June 2024
Seen by the GP yesterday. She was empathetic to my various ailments but discussed one in particular which was higher on the scale. She was knowledgeable and sent me relevant information to help with my main ailment
Visited June 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Great practice
Rated 5 stars out of 5
by Sandra Hitchcock - Posted on 22 June 2024
It’s so refreshing to have a doctor listen to you and act on the information that they have been given. I have been worried for so long with my symptoms and the doctor has me under going, blood,ct and gastroscopes. I really appreciate all the support from the dr Kaur.
Visited June 2024
The Lodge Health Partnership has not yet replied.
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Review titled Timings for Appointments by phone
Rated 4 stars out of 5
by Mr R W Baker - Posted on 10 June 2024
When the phone appointment (Saturday 8th June) was originally booked I was told that I would be contacted between 08:30 and 12:00 and rearranged my plans for that Saturday accordingly. In the week prior to the appointment I received two text messages changing the allotted time to between 08:15 and 10:15 and changed my plans again. By 10:15 on the morning of the appointment I had not received the phone call and the revised plans had to swing into action. I was literally walking out of the house when the phone call came through at 10:17. In fairness the appointment was successful in that it included some very good news - my gripe is not with the doctor. My gripe is with the way the time allotted to the appointment was changed; the new arrangement confirmed; only to discover that we had reverted to the original time slot. Please remember that patients have to rearrange their plans around phone appointments in a way which doesn't apply to face-to-face appointments. I accept that the NHS might be using Saturday appointments to cope with the demand, but please realise that rearranging plans around phone appointments on a Saturday can be traumatic in several family circumstances.
Visited June 2024
The Lodge Health Partnership has not yet replied.