The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 4 stars out of 5
by Funmi J - Posted on 07 August 2024
I saw the Doctor within 5 minutes of arriving on time for my appointment He was very kind and took his time to explain my condition and thereafter treated me with the required injection
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Excellent advice
Rated 5 stars out of 5
by Steve Fowler - Posted on 14 August 2024
A brief telephone appointment, which was efficient and very informative, offering alternative treatment which I was grateful for and used
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Very knowledgeable
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
An excellent GP who really listened. She clearly explained possible treatment options and she knew a lot about this area. Highly recommend.
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
Reception very calm and orderly. Appointment ran to time. Practitioner thourough, effective and politely engaging
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Excellence practice
Rated 5 stars out of 5
by Jane - Posted on 02 August 2024
I was seen promptly by the doctor who listened to me with care and understanding. She was thorough in her questioning and responded sensitively to my situation.
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Doctor was very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 08 August 2024
I felt listened to, my questions were answered and as clarification was required the doctor plans to follow up with a consultant
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Long wait
Rated 4 stars out of 5
by Colin Watkins - Posted on 14 August 2024
Had to wait a long time to see a doctor. But once seen excellent customer service while is ongoing.
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by John - Posted on 13 August 2024
Very short wait time ,very professional and explained everything in detail,very polite and friendly even though it was a very hot day .excellent.
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Hit and Miss
Rated 2 stars out of 5
by Anonymous - Posted on 12 August 2024
Sometimes they are amazing and respond to expnsults and book appointments really quickly.... Other times, good look getting a response and getting an appointment! Also one receptionist has been so rude to me down the phone when I was pregnant, I cried. Later that day, after my colleague told me I had to call back, I was sent to a&e and admitted to hospital. There was some initial teething issues with expnsults, and receptionists being rude with you calling to book appointments, when you can't submit e consults for young babies. Not sure if this has been rectified but it made me really anxious to seek help for my baby when it was needed as I knew it would be a battle. The rate in which they refer to 111 is ridiculous. I feel like your GP should be your first port of call, not 111 because your GP is unavailable. However, there has also been times where there has been a quick response to the econsult. Having to travel into St Albans for appointments is not ideal.
Visited August 2024
The Lodge Health Partnership has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
A request online for attention to one ear blocked with wax had a quick response by phone and an appointment within two days. The appointment was quick and efficient and carried out in the most sympathetic and pleasant way. The ear is now completely normal. Excellent service, thank you.
Visited August 2024
The Lodge Health Partnership has not yet replied.