The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Telephone call
Rated 4 stars out of 5
by Peter - Posted on 09 May 2024
Doctor pleasant to deal with. Understood my concerns regarding medication presribed .and accepted my proposals regarding a healthier lifestyle.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great practice
Rated 5 stars out of 5
by Manoel - Posted on 23 May 2024
Compare to the previous practice I was registered, it is day and light. GP clearly show care, all information are easily available online, everything get confirmed by text, you can book online, and reception is friendly. Big thank you to all the people I’ve interacted with on that visit.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2024
Responsive, listening to the patient, knowledgeable and well trained, helpful and realistic next steps initiated, clear action timeline, shared understanding about health and action GP me and others will take.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Brilliant syringe job!
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
I saw a nurse at Highfield to have my ears syringed. From start to finish she was a model example of professionalism. She checked both ears, decided that only one ear needed to be syringed, explained the procedure very clearly , and carried it out successfully without any fuss or problems. I was very happy with the treatment I received.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Appointment
Rated 5 stars out of 5
by Sharon francis - Posted on 15 May 2024
Doctor was very thorough and had plenty of time for me she went threw everything explained everything thoroughly to me and explained when I was unsure about something made me feel at ease and was very caring and sympathetic to me threw out the appointment
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Usually a good service
Rated 4 stars out of 5
by Janice Brown - Posted on 18 May 2024
I find the new E-consultation service normally works quite well. Mine was a doctor's phone call on this occasion, following an E-consultation. The doctor rang me a little later than agreed but I was able to take the call and we achieved a satisfactory conclusion.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled NHS at its best
Rated 5 stars out of 5
by Steve Greenaway - Posted on 18 May 2024
I did an e consult via the NHS App, the practice responded very quickly and I was offered an appointment via a phone call from the practice early the next day.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled Great Practice
Rated 5 stars out of 5
by Louise - Posted on 11 May 2024
From the beginning of the consultation I felt I was being listened to and treated with empathy. The GP discussed my issues with me, ensuring that I was comfortable with the outcome of the consultation. She referred me to a consultant, in order for me to attain the best outcome.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled satisfactory and excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2024
displayed high level of professionalism and condour during the GP appointment yesterday. Our resident seemed happy and the team was pleased with the practice
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Good practice
Rated 4 stars out of 5
by Miss Michelle Harris - Posted on 23 May 2024
The nurse was very polite and helpful and booked my blood test for me and always ask how are u and explains everything
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.