The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
I had an appt for a urinanary issue that I was nervous talking about, but the doctor was very understanding and informative and I was seen without any waiting time. I was very pleased
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great practice
Rated 5 stars out of 5
by SHARON - Posted on 14 May 2024
Really helpful lady with my appointment, quick session, i will get a result in few days, really happy with it,
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Great practice and care
Rated 5 stars out of 5
by Chrisi - Posted on 20 May 2024
Following my ongoing diagnosis and treatment plans, my GP has been has been prompt in action to all of my concerns. She reassures me and makes sure all my queries are answered to the best of my satisfaction. My GP is one of a kind that I cannot complain of any better than what she offers me. Thanks a lot for all you do Dr xx
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Great service
Rated 5 stars out of 5
by Ian - Posted on 02 May 2024
Very responsive and provide a high quality of care. I filled in an online consult and received a very prompt response leading to two face to face appointments and a telephone call. Very pleased with the service.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.
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Review titled Great Surgery very caring
Rated 5 stars out of 5
by Joan East - Posted on 25 May 2024
Nice to have a face to face with Dr during this troubled time for me. Could not praise surgery enough. Thanks
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Why no call?
Rated 4 stars out of 5
by Khalid - Posted on 29 May 2024
Was told I had a phone appointment for 28 May so took time out from work. However no call was received and there was no way to ask the doctor. Been left in the dark as to what happens next.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Super doctor and triage nurse.
Rated 4 stars out of 5
by Kate Gardiner - Posted on 09 May 2024
Lovely triage nurse listened to my symptoms and was so patient and helpful. Follow-up appointment with a doctor was also very very good. She was so patient, informative and understanding. I wish I could name them because they were both excellent.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Fantastic Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2024
Always helpful hard working polite my doctor goes above and beyond to help me she was as always caring was caring and understanding and tries her best for my wellbeing
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Very good doctor
Rated 5 stars out of 5
by Greg - Posted on 22 May 2024
Listen to by concerns and went why and beyond looking into all things like blood test and given cream required
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Efficient caring service
Rated 5 stars out of 5
by Denise - Posted on 14 May 2024
I completed the on line e consult service and within a short time the surgery contacted me to arrange a consultation with the practice nurse. Very helpful, good medic /patient relationship and thorough checks. Even a phone call follow up review.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We are please you see the benefits of us introducing the eConsult system.