The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
-
Review titled Poor understanding
Rated 2 stars out of 5
by Anonymous - Posted on 19 May 2024
I was listened to and shown empathy but my concern regarding an accident I had was disregarded and I felt my symptoms were mainly ignored
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
-
Review titled Helpful doctor
Rated 4 stars out of 5
by Deborah Cunningham - Posted on 24 June 2024
I was able to have a telephone conversation with the same GP who had messaged me about some tests. She was charming and knowledgeable and in time
Visited May 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Great care
Rated 5 stars out of 5
by Lis - Posted on 14 June 2024
Prompt and thorough referral for testing taking into account my symptoms. The doctor was kind and took the time to listen. Although it can be difficult to get a routine appointment when something is wrong and urgent they have been really very good
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 17 July 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
-
Review titled Good conversation
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2024
Dr knew my case and understood my question. Decided I needed to continue particular drug but unfortunately it was not put through electronically so not ready next day to collect.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for your feedback, we appreciate you taking time to do so. We share this feedback amongst the teams as it is good for training.
-
Review titled Good service
Rated 4 stars out of 5
by George Edkins - Posted on 01 June 2024
Went in for my Covid jab Check in via the screen is handy for hard of hearing No wait and a friendly nurse
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
-
Review titled Very efficient
Rated 4 stars out of 5
by Miles - Posted on 31 May 2024
Telephone discussions are no substitute for face to face but the doctor was very engaged and helpful. Listened and sorted out my issues. Very happy with the help I received
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
-
Review titled Good and caring service at two recent appointments
Rated 4 stars out of 5
by Anonymous - Posted on 06 June 2024
I visited a GP on May 16th and received excellent treatment. Yesterday I had a telephone consultation which resulted in the need for an X-ray which was arranged immediately and carried out at St. Albans City hospital very efficiently. At all these interactions I was treated with professionalism and compassion.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
-
Review titled Validated and spoken to like a human being
Rated 4 stars out of 5
by Trina - Posted on 14 May 2024
The mental health nurse did not waste my appointment asking me lots of wooden questions. She listened and validated my experience and scheduled to check in on me while I wait for my counselling referral. It's this sort of approach that can be pivotal in whether someone continues to decline or not. We need more of this
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
-
Review titled Lovely professional
Rated 5 stars out of 5
by Ramonah Bullyram - Posted on 16 May 2024
Seen by an HCA who was knowledgeable and professional. She allowed me time to ask questions and responded in a positive way.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
-
Review titled Good attentive consultation
Rated 4 stars out of 5
by Carol pole - Posted on 01 June 2024
Once appt was booked , which took a few days , received excellent advice and care from attending GP.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.