The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fabulous GP
Rated 5 stars out of 5
by Ramonah Bullyram - Posted on 02 May 2024
Saw the GP yesterday. She seemed to be really interested in me and my illness. Took her time with the consultation and involved me in every decision made. I had a follow up call later that day, from the same GP asking my opinions of changing certain details in my treatment. Excellent appointment where I felt listened to and my opinions were not dismissed
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Caring GP’s
Rated 4 stars out of 5
by Anonymous - Posted on 18 May 2024
Once you can get through e-consult and get a face to face appointment the Lodge GP’s are attentive and caring. The enthusiasm of the trainee doctors mean you can discuss your problems more fully and feel you are getting a thorough service. My appointment was very worthwhile and a frank exchange of views on the possible treatment regimes was very thorough!
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Caring Doctors
Rated 5 stars out of 5
by Alexis - Posted on 21 May 2024
The Doctor I had and appointment was on time and courteous. The standard and manner of the Doctor was very good and the plan that put in place to resolve my condition I was very happy with.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Professional, caring and efficient.
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
First meeting with a new younger GP, he was bang on time, which is essential for me, very knowledgeable, helpful and efficient. I was out after 10 minutes with all required analyses submitted to the system.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Organised and professional practice
Rated 5 stars out of 5
by Debbie Mint - Posted on 29 May 2024
Was seen within a few minutes of arriving at the surgery. Everything dealt with very thoroughly and professionally. Felt confident when leaving that my issues would be resolved. Good follow up enquiries too
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Reassuring Nurse
Rated 5 stars out of 5
by Serena Dicks - Posted on 14 May 2024
Nurse was very patient and understanding re: my wound check. She reassured me it was healing and fine.
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Pointless appointment
Rated 1 star out of 5
by Anonymous - Posted on 14 May 2024
I went to them with terrible insomnia that has meant that I am so incredibly exhausted which is badly affecting my mental health and all they could recommend was that I find my own cbt therapy. I told them I was desperate and they didn’t care
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
We are sorry to hear you were not satisfied and if you wish to discuss further, please contact the surgery at 01727 853107 thank you.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 June 2024
Responsive Knowledeable Not too long to wait in surgery Helpful response Personalised attention Gentle Listening to me explain my context Clean environment
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 10 June 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Exceptional service
Rated 5 stars out of 5
by Julie - Posted on 22 May 2024
The nurse I have just seen has been exemplary Kind caring compassionate effective professional punctual and respectful This has been on going and every time I have seen her I cannot thank or recommend them enough
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Fantastic physiotherapist
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
Had my appointment with my first contact physiotherapist who’s always been so caring and helpful. He’s very thorough in examining me and provides me with loads of options in regard of my joint pain. I’d recommend this Gp practice to my family and friends
Visited May 2024
Review titled The Lodge Health Partnership
Replied on 07 June 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.