The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Maro Roberts - Posted on 13 March 2024
Got a gp appointment very quickly, my problem was dealt efficiently and fast. Very happy with the doctor that I saw on the day.
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 21 March 2024
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Good Practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 March 2024
The Doctor I was given was extremely thorough and also explained in detail her findings I was happy with her decision on how to tread the issue
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 04 April 2024
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Excellent patient care
Rated 5 stars out of 5
by Anonymous - Posted on 27 March 2024
Very efficient and effective patient care during my routine check up concerning ongoing condition and medication program. Medical team highly knowledgeable and professional. Thank you NHS!
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Amazing care
Rated 4 stars out of 5
by Anonymous - Posted on 02 March 2024
Following a recent bereavement, I was contacted by both a gp and an assistant and an appointment was made for me to see the gp to discuss how I was feeling and the services available to me should I need them. A follow up appointment was scheduled for next month. The appointment was not rushed and the gp showed both empathy and support. All in all a very proactive experience.
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 04 April 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures.
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Review titled Good appointment
Rated 5 stars out of 5
by Olwen Kirk - Posted on 19 March 2024
The Practice Nurse dealt with our holiday vaccinations.She was very thorough and efficient and pleasant
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Welcoming and efficient practice
Rated 4 stars out of 5
by Carol - Posted on 15 March 2024
I wish I could mention by name the nurse I saw for a routine check up as she is unfailingly charming and efficient. Although running a little late she was apologetic and quickly dealt with my results.
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 04 April 2024
Thanks for your review, it is important to hear the thoughts and experiences had by our patient to help us review are pathways and procedures.
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Review titled Good support
Rated 5 stars out of 5
by Simon - Posted on 20 March 2024
My request for an urgent consultation was dealt with efficiently and even tied in to another scheduled visit so that I only had to make one trip. The receptionist was very helpful, the doctor dealt with my concerns and has moved issues forward. I visited the nurse for an injection which again was dealt with very professionally.
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.
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Review titled Efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2024
The process of getting an appointment was smooth. I don’t particularly like having to use technology for triaging but I’m prepared to do it. The doctor I saw was excellent and did exactly what she said she’d do - a follow up text with advice came through later the same day. This was above what I expected, given how busy I know she must have been.
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Great practice
Rated 5 stars out of 5
by Kay West - Posted on 06 March 2024
As I couldn't make it to the surgery I had a nurse come in to see me, she was very helpful in every way. On discussions with this nurse I'm more enlightened with things that will help me.
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 16 May 2024
Lovely feedback, we are pleased to hear you had such a positive experience. We really appreciate you taking time to submit your review.
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Review titled Good experience
Rated 5 stars out of 5
by Tony - Posted on 12 March 2024
Very quick response to my email, and both the nurse and doctor I saw where keen to help and get things moving - much appreciated
Visited March 2024
Review titled The Lodge Health Partnership
Replied on 21 March 2024
Thanks for your lovely feedback. We appreciate you taking the time to do so. We will feedback to the teams as this is always nice to share.