The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Lodge Health Partnership.
Reviews
-
Review titled Great doctor
Rated 3 stars out of 5
by Katrina Brown - Posted on 30 July 2024
I had to see a Doctor for a medication review. Went through all of it no problems thankfully, the doctor was kind very personal good communication skills.
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Well trained clinicians
Rated 5 stars out of 5
by Anonymous - Posted on 17 July 2024
The nurse did her job expertly. She worked professionally and was helpful. Being able to have a blood test locally was beneficial.
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Reassuringly efficient & responsive
Rated 5 stars out of 5
by Sarah Hill - Posted on 27 July 2024
Always a good service , efficient & professional . The staff are friendly & helpful . I’d like to suggest an improvement to the call back service. Do you have a policy for call backs? I was called at 8.30am and was in the shower . I waited until 5.30pm for the call back . I was looking after grandchildren and felt it was so inconvenient to wait all day. Can I suggest you make a second call immediately following the first missed call to allow the patient to find phone , get out of shower, put children somewhere safe etc . I twice called back and the queue was 3 which could have been half an hour so just couldn’t hang on.
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Repeated cancelled appointments
Rated 2 stars out of 5
by Anonymous - Posted on 13 July 2024
My physio appointment has been cancelled twice in succession. Once while I was in the surgery waiting room for one said appointment. The second was directly following a text confirming my appointment. Even though the surgery is open on a Saturday for physio apparently there is no reception staffed so it falls again to me to go out of my way to rebook and again wait within a queue to receive the care my en consult and follow up call said was important for me to be seen … 3 weeks and counting. Unreliable service
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Great practice
Rated 4 stars out of 5
by Maole whitbread - Posted on 29 July 2024
Easy to contact my gp through eConsuls, as I haven't seen my gp face to face for a long time, waiting wasn't so bad, very happy.
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Efficient practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 July 2024
Appointment came through quickly and seen promptly . The doctor listened to my worries and examined me. She then explained she would refer me for blood tests and a soft tissue scan.
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Assessment
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2024
I was assessed regarding physiotherapy after hip revision surgery last year and very pleased with the care and interest shown
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Not a great experience this time
Rated 2 stars out of 5
by Anonymous - Posted on 06 August 2024
The rules/regulations prevented me from receiving the treatment I require as I’m just outside the criteria. I was advised to fund my own treatment.
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Great Health Centre
Rated 5 stars out of 5
by Lyn Haleigh - Posted on 06 July 2024
My experience is positive and very pleased with the consultation. I felt like this GP gives great care and attention which is hard to find in this busy world. My problems have been ongoing for many years and I had to request continuing help to resolve my ongoing issues that have had a deep impact on my life! The GP was very aware of my sensitive issues and has given me the much needed support going forward which is very important at my stage of life. An extremely rare and brilliant GP!
Visited July 2024
The Lodge Health Partnership has not yet replied.
-
Review titled Very thorough appointments
Rated 4 stars out of 5
by Richard Kirk - Posted on 12 July 2024
I have seen the doctor twice in the last month with the same infection. Her questioning and attention to the details was excellent and I can not fault the service received. I left the surgery confident that my condition was being properly treated.
Visited July 2024
The Lodge Health Partnership has not yet replied.