The Lodge Health Partnership
1 Hawkes Drive, Redbourn, St Albans, Hertfordshire, AL3 7BLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thorough appointment
Rated 5 stars out of 5
by Mark H - Posted on 05 January 2025
The GP was very thorough and took time to explain in simple terms the diagnosis. He was very reassuring.
Visited January 2025
Review titled The Lodge Health Partnership
Replied on 15 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Blood test
Rated 3 stars out of 5
by Anonymous - Posted on 03 January 2025
I was instructed to attend here for a blood test. I checked in on the self check in touch screen. After 40 minutes i had still not been called. I went to reception to see if there was a problem. I was told that while i had checked in on the self check board it had not been recorded that i was there!!! The receptionist then booked me in again. I was then called by the nurse for my blood test. The nurse was very polite and apologised to me. The blood test was very quick and professional and i left having been at the surgery for an hour.
Visited January 2025
The Lodge Health Partnership has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Raymond Cox - Posted on 07 January 2025
Surgery nurse carried out my NHS Health Review. She was thoroughly professional, very helpful and displayed genuine patient empathy. Overall an excellent experience.
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 15 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Friendly & Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2024
Arrived 10 mins before appointment and was called straight in. All done in 15 mins. Parking not a problem.
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 15 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Great GP doctor
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2024
Saw Dr on Saturday afternoon at Lodge surgery. Amazing doctor He listened throughly, no rushing at all,, checked history, discuss every thing ,examined and offered the next step.
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 15 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Excellent consultation
Rated 5 stars out of 5
by Roger Sandell - Posted on 05 December 2024
Excellent consultation with the doctor when we discussed my on-going issues and agreed a way forward
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 08 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Seen quickly and efficiently.
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2024
A second visit in a week for results. Seen quickly, and explained outcomes very weak and with care. Forward plan put in place which I am happy with.
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 08 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
Given a timely appointment, used E Consult, and the doctor was extremely caring and thorough with the examination.
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 08 January 2025
We really appreciate your wonderful feedback; we will share this with the teams. It is always lovely to read such nice reviews.
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Review titled Perfunctory phone appointment
Rated 3 stars out of 5
by Anonymous - Posted on 06 December 2024
I was asked to make an appointment for medication review but had to tell doctor that this was why I had booked the appointment. She was obviously anxious to make the call as brief as possible and only discussed having blood tests - no question of her asking about my health I mentioned that previous blood tests had been shortly after the death of my husband when I was extremely stressed but she made no comment and did not express sympathy or ask me how I'm coping. It was altogether a depressing experience
Visited December 2024
The Lodge Health Partnership has not yet replied.
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Review titled Good practice...good communication also
Rated 5 stars out of 5
by Anonymous - Posted on 25 December 2024
I requested a repeat prescription from the Surgery, a friendly member of staff rang me and said that a GP would call me within a 2 hour time slot. I spoke to the doctor and he was knowledgeable polite and caring. Overall a great experience.
Visited December 2024
Review titled The Lodge Health Partnership
Replied on 15 January 2025
Thanks for taking time to submit your feedback, we are grateful to hear of your experience. We share this feedback with the teams as it is always nice to let them know.