The Meadows Surgery
Meadow Lane, Thrapston, Kettering, Northamptonshire, NN14 4GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Graham - Posted on 04 July 2024
The recption staff were very helpful. Had a blood test today and the nurse ,was very exceptional with the procedure
Visited July 2024
Review titled The Meadows Surgery
Replied on 05 July 2024
Dear Graham, Thank you for your positive review. We are pleased to learn that our reception team were helpful and the you were happy with your appointment with our nurse. Thank you for taking the time to leave us your feedback. The Meadows Surgery.
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Review titled Excellent service
Rated 5 stars out of 5
by Marion Grey - Posted on 03 July 2024
Telephoned and was 6 in the queue, asked for call back . 5 minutes later had call back , explained problem and was offered appointment with the nurse practitioner within the hour . Arrived 5mins early and was called straight in . Full examination and treatment given with advice given if my problem didn’t improve to go for another appointment. A very professional, empathetic and reassuring experience. I would also like to say that my initial phone call was answered in a polite and respectful manner.
Visited July 2024
Review titled The Meadows Surgery
Replied on 05 July 2024
Dear Marion, Thank you for leaving us your positive review. We are pleased that you were happy with the service and care we have provided. We are also pleased to know that you were also happy with the call back system. We appreciate you taking the time to provide us with your feedback. The Meadows Surgery.
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Review titled Great Service
Rated 5 stars out of 5
by Kimberly Jane Gibbons - Posted on 09 July 2024
Quick appointment today and the nurse was lovely with my 10 year old who was extremely nervous. Great service.
Visited July 2024
The Meadows Surgery has not yet replied.
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Review titled Welcoming & Friendly.
Rated 5 stars out of 5
by Ali - Posted on 18 June 2024
I would just like to say how very friendly, caring, and understanding many of the team at The Meadows Surgery in Thrapston are. Although there are many lovely members of staff at the surgery, I am just writing today about the two I saw today. I had a lovely experience with these two members of staff, so I just wanted to say 'Thank you!' Firstly, I encountered a young blonde lady, on Reception. This young lady is always smiling, polite & friendly no matter the situation, both in person or over the phone. I have even observed her delightful manor with other patrons whilst waiting for my own appointment, even when dealing with agitated clients, she maintains a happy professional manor. She is a real credit to the team and especially as she is 'front of house'. My actual appointment was with another delightful young lady, whom I think is a health care assistant, she often does blood tests etc. This young lady is absolutely delightful. Everytime I have seen her, she is happy, smiling, & conversational and puts me at ease straight away, she answers any questions that may arise and explains things really well. She is very easy to interact with, especially when the reason for the appointment may not be very pleasant. A very professional young lady, who cares about her patients. There are many other very nice team members at the surgery but these are the two I interacted with today. Thank you to both of you for making my visit a pleasant one, its a shame this review will not let me name you.
Visited June 2024
Review titled The Meadows Surgery
Replied on 19 June 2024
Dear Ali, Thank you for such a lovely review of the care you have received from our team and particularly two of our team members, Charley (Reception) and Chloe (HCA). Your comments have been passed on to them and they are delighted to receive such a wonderful review. This will also be shared with the wider team. Thank you for taking the time to leave us your comments. The Meadows Surgery.
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Review titled Caring and considerate practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 June 2024
I had an appointment with asthma nurse during which all was ok, given the reason I had an appointment. After my appointment I walked to my car and felt like I was about to pass out so I went back to reception while two ladies reacted very quickly and brought the asthma nurse and dr to me. I was taken into room and had all relevant observations done at which point it was noted that for some reason and the first time ever my bp had bottomed out. The care, professionalism and understanding put me immediately at ease and after 30 minutes I was allowed home. I have attended many gp surgeries over the years but none as good as this one. Thank you all (the team) very much.
Visited June 2024
Review titled The Meadows Surgery
Replied on 18 June 2024
Dear patient, We are pleased to hear that our team acted promptly to your needs and that you were happy with the care provided. We are glad that your health concerns were addressed and the result being that you were able to return home safely. Thank you for taking the time to leave us your review which will be passed onto the team. Best wishes, The Meadows Surgery.
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Review titled Lovely Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2024
Had a very positive appointment. Seen on time and the nurse was very helpful,efficient and kind. Left with all the information I needed.
Visited June 2024
Review titled The Meadows Surgery
Replied on 18 June 2024
Dear Patient, We are very pleased to hear that you are happy with the care provided by our nurse and received all relevant information. We will pass your comments on to the team. Thank you for taking the time to leave us your review. The Meadows Surgery
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Review titled Well organised, efficient and Friendly
Rated 5 stars out of 5
by Anonymous - Posted on 19 June 2024
Had some ear pain for awhile, and wanted it resolved. Following a phone call, the surgery called me back within 10 mins and offered an appointment straight away. I was seen by a Practice Nurse upon arrival, very professional and friendly. Examination, diagnosis and treatment solution all concluded and I was on may way within 10 minutes. Great service - Thank you.
Visited June 2024
Review titled The Meadows Surgery
Replied on 21 June 2024
Dear Patient, We are pleased to know that you were pleased with the care we provided. We hope your ear pain soon resolves! Thank you for taking the time to leave us your positive feedback. The Meadows Surgery.
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Review titled Great response
Rated 4 stars out of 5
by Neil Brown - Posted on 14 May 2024
Called at 08,00 am for appointment as was poorly. At 09 20 saw the Nurse who was reassuring & professional. After examination medication was in the chemist within 2 hours. Very impressive experience
Visited May 2024
Review titled The Meadows Surgery
Replied on 16 May 2024
Dear Neil, Thank you for your positive review. We are very pleased that you were pleased with our service and care provided. Thank you for taking the time to leave us your feedback. The Meadows Surgery
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Review titled Always helpful and polite
Rated 5 stars out of 5
by Nadia Norman - Posted on 28 May 2024
From telephoning for the appointment to arriving and seeing the nurse, every interaction was polite and helpful and professional
Visited May 2024
Review titled The Meadows Surgery
Replied on 08 June 2024
Dear Nadia, We are very pleased to learn that you are happy with the care provided from the first point of contact through to your consultation. Thank you for taking the time to leave us your positive review. The Meadows Surgery
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Review titled Great nurse practitioner
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2024
I felt I had very good care, examination, diagnosis and prescribed medication from the knowledgeable Nurse Practitioner at meadows surgery. Thank you.
Visited April 2024
Review titled The Meadows Surgery
Replied on 14 May 2024
Dear patient, thank you for your positive review. We are pleased you were happy with the care received from our Nurse Practitioner. The Meadows Surgery.