The Meadows Surgery
Meadow Lane, Thrapston, Kettering, Northamptonshire, NN14 4GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Not Happy
Rated 1 star out of 5
by Gary Sones - Posted on 09 January 2025
My most recent experience being I requested they provide an exemption certificate against having to have a yellow fever vaccination as a requirement from Nirobi where we are transiting through for a holiday. It has taken us over a week for the practice , after being told the doctor will look into it, to be told today having chased them over a number of times, only to be told when chasing again today that the doctor will not do it as “it takes time up in his day” and not something the nhs provide. In my case, given my medical history, it can cause serious illness and the doctor should know this. So my conclusion is they do not care about my wellbeing.
Visited January 2025
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Gary, thank you for your feedback. Your request would be classed as a non urgent admin request with average time frame of 5-7 days with the current pressures. We are sorry that we were not able to provide a medical letter of exemption for yellow fever vaccination which would be classed as private work, due to workload and winter pressures we are having to prioritise nhs contractual obligations. We would like to reassure you that this does not mean we do not care about your wellbeing and would suggest contacting a yellow fever vaccination centre who can provide you with an exemption letter. Please visit https://nathnacyfzone.org.uk/search-centres for your nearest centre. Thank you, The Meadows Surgery.
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Review titled Great practice, friendly and helpfull staff
Rated 5 stars out of 5
by Thea De Wit - Posted on 09 January 2025
I visited the practice on 2 occasions in a week. The Dr ho saw me, he listened carefully to what I told him and he took time to look things up relating to my condition and explained everything in detail. Thank you Dr, your interest and open and direct advice was appreciated.
Visited January 2025
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Thea, we are pleased to know that you were happy with the care provided to you by the GP. Thank you for taking the time to leave us your positive review. The Meadows Surgery.
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Review titled Great service received
Rated 5 stars out of 5
by Vicky Elday - Posted on 14 January 2025
I had an appointment with a trainee doctor, they were on time, very thorough and knowledgeable and easy to talk to. They took the time to listen to my issues and came up with a clear plan of action that was clearly explained to me.
Visited January 2025
The Meadows Surgery has not yet replied.
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Review titled Great follow up
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I required new medication for high blood pressure. The doctor said he would call on a certain day to follow up what the reading was and how I was. The medication needed adjusting several times. The doctor was clear when giving instructions and rang when he said he would until my blood pressure reading was safe.
Visited December 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear patient, thank you for taking the time to leave us your feedback. We are pleased that we provided care for you when you needed it and that there was a clear plan which was followed through to ensure that you blood pressure issue was dealt with safely. Thank you for your positive review. The Meadows Surgery.
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Review titled Kidney infection
Rated 1 star out of 5
by Pauline Jacobs - Posted on 07 January 2025
Waited 4weeks with kidney infection for sample sent off Xmas week got antibiotics but never cleared phoned bk January told them still had infection got told I couldn't bring a wee sample in with no appointment.so l had to wait a week to see a nurse it's not acceptable why not test urine save people been in pain other doctors do
Visited December 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Pauline, we are sorry to hear of your reports of the care provided. We have on the day appointments each day Monday to Friday aswell as prebookable appointments, unfortunately we are unable to test urine without a consultation. The pharmacist at the pharmacy can see patients with urinary tract infection symptoms if you are unable to secure an appointment but please contact us if you still need to be consulted with for ongoing care. The Meadows Surgery.
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Review titled Great service
Rated 5 stars out of 5
by Miss Valerie joy swann - Posted on 27 November 2024
All staff helpful, calm and professional. Call backs are honoured if waiting time long. Helpful direction on how to use 111 options to speak to alternative clinician and external access appointments.
Visited November 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Valerie, thank you for your feedback. We are pleased you are happy with our service and thank you for taking the time to leave us your review. The Meadows Surgery.
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Review titled Brilliant!!!
Rated 5 stars out of 5
by Jim - Posted on 11 November 2024
Brilliant experience Highly recommended Very pleasant experience once again. Got an appointment when I needed it and put my mind at rest with my issue
Visited November 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Jim, we are really pleased to read your positive review and that you are happy with our care. Thank you for taking the time to leave us your feedback and we are glad we were able to put your mind at rest. The Meadows Surgery.
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Review titled Excellent care
Rated 5 stars out of 5
by Joanna Burt - Posted on 18 October 2024
Dr I saw is so careing and really listens Nothing is too much trouble He is the best doctor and never rushes And takes care I saw him last week and left the surgery with my problem sorted
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Joanna, we are pleased to know that you were happy with the GP that you saw when you visited us. Thank you for taking the time to leave us your review. The Meadows Surgery.
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Review titled Great practice
Rated 5 stars out of 5
by Sean McClue - Posted on 26 October 2024
Very good practice, quick friendly and polite and made me feel at ease. The service which was provided was promt and also the environment where I had the Flu and Covid vaccinations was clean bright and airy,the Meadows surgery is a wonderful practice. Yours faithfully, Sean McClue.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Sean, thank you for your positive review, we are really pleased that you are happy with the service and practice overall. Thank you taking the time to leave us your feedback. The Meadows Surgery.
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Review titled Efficient service
Rated 5 stars out of 5
by Gordon - Posted on 18 October 2024
Cheerfully welcomed for a double vaccination booster. All carried out efficiently and speedily by the clinic to ensure a fuss-free experience.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Hi Gordon, thank you for taking the time to leave your positive review. We are pleased you were happy with the care provided. The Meadows Surgery