The Meadows Surgery
Meadow Lane, Thrapston, Kettering, Northamptonshire, NN14 4GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Arrogant and Dismissive
Rated 1 star out of 5
by Anonymous - Posted on 18 March 2025
Went in as a depressed 15 year old, asked for help and to talk about anti depressants. Dr said he would have a meeting about anti depressants with colleagues and that id hear back in less than a week. Been 3 months, nothing. Told me it was unlikely and that I would be “grateful” that he refused to offer me services
Visited January 2025
Review titled The Meadows Surgery
Replied on 19 March 2025
Dear patient, we are sorry that you were not happy with the care provided to you. We are here to support you and if you have not heard back from us, or you are still requiring support, we urge you to make contact with us so that we can get a plan agreed to support any care you require. There are other services available which we would be happy to refer you to if they would be suitable for your needs. Please contact us on 01832 734444 to make an appointment. Jennie Delaney, Practice Manager.
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Review titled Great service received
Rated 5 stars out of 5
by Vicky Elday - Posted on 14 January 2025
I had an appointment with a trainee doctor, they were on time, very thorough and knowledgeable and easy to talk to. They took the time to listen to my issues and came up with a clear plan of action that was clearly explained to me.
Visited January 2025
Review titled The Meadows Surgery
Replied on 18 February 2025
Dear Vicky, Thank you for taking the time to leave us your review. We are pleased that you were happy with the care provided by Dr Asfar, this feedback will be shared with her and the rest of the team. The Meadows Surgery.
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Review titled Great follow up
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I required new medication for high blood pressure. The doctor said he would call on a certain day to follow up what the reading was and how I was. The medication needed adjusting several times. The doctor was clear when giving instructions and rang when he said he would until my blood pressure reading was safe.
Visited December 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear patient, thank you for taking the time to leave us your feedback. We are pleased that we provided care for you when you needed it and that there was a clear plan which was followed through to ensure that you blood pressure issue was dealt with safely. Thank you for your positive review. The Meadows Surgery.
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Review titled Kidney infection
Rated 1 star out of 5
by Pauline Jacobs - Posted on 07 January 2025
Waited 4weeks with kidney infection for sample sent off Xmas week got antibiotics but never cleared phoned bk January told them still had infection got told I couldn't bring a wee sample in with no appointment.so l had to wait a week to see a nurse it's not acceptable why not test urine save people been in pain other doctors do
Visited December 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Pauline, we are sorry to hear of your reports of the care provided. We have on the day appointments each day Monday to Friday aswell as prebookable appointments, unfortunately we are unable to test urine without a consultation. The pharmacist at the pharmacy can see patients with urinary tract infection symptoms if you are unable to secure an appointment but please contact us if you still need to be consulted with for ongoing care. The Meadows Surgery.
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Review titled Great service
Rated 5 stars out of 5
by Miss Valerie joy swann - Posted on 27 November 2024
All staff helpful, calm and professional. Call backs are honoured if waiting time long. Helpful direction on how to use 111 options to speak to alternative clinician and external access appointments.
Visited November 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Valerie, thank you for your feedback. We are pleased you are happy with our service and thank you for taking the time to leave us your review. The Meadows Surgery.
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Review titled Brilliant!!!
Rated 5 stars out of 5
by Jim - Posted on 11 November 2024
Brilliant experience Highly recommended Very pleasant experience once again. Got an appointment when I needed it and put my mind at rest with my issue
Visited November 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Jim, we are really pleased to read your positive review and that you are happy with our care. Thank you for taking the time to leave us your feedback and we are glad we were able to put your mind at rest. The Meadows Surgery.
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Review titled Excellent care
Rated 5 stars out of 5
by Joanna Burt - Posted on 18 October 2024
Dr I saw is so careing and really listens Nothing is too much trouble He is the best doctor and never rushes And takes care I saw him last week and left the surgery with my problem sorted
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Joanna, we are pleased to know that you were happy with the GP that you saw when you visited us. Thank you for taking the time to leave us your review. The Meadows Surgery.
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Review titled Great practice
Rated 5 stars out of 5
by Sean McClue - Posted on 26 October 2024
Very good practice, quick friendly and polite and made me feel at ease. The service which was provided was promt and also the environment where I had the Flu and Covid vaccinations was clean bright and airy,the Meadows surgery is a wonderful practice. Yours faithfully, Sean McClue.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Sean, thank you for your positive review, we are really pleased that you are happy with the service and practice overall. Thank you taking the time to leave us your feedback. The Meadows Surgery.
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Review titled Efficient service
Rated 5 stars out of 5
by Gordon - Posted on 18 October 2024
Cheerfully welcomed for a double vaccination booster. All carried out efficiently and speedily by the clinic to ensure a fuss-free experience.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Hi Gordon, thank you for taking the time to leave your positive review. We are pleased you were happy with the care provided. The Meadows Surgery
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Review titled Annual Oldies Covid/ Flu Jabs
Rated 3 stars out of 5
by John Flint - Posted on 16 October 2024
All went well, in and out in 4 minut Shan't be replying to any further NHS reviews, as I can't remember the over complicated confirmation text number to proof me Email Address, for why
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear John, thank you for your feedback, we are pleased you were provided with a prompt and efficient service. Thank you for taking the time to leave us your review. The Meadows Surgery.