The Meadows Surgery
Meadow Lane, Thrapston, Kettering, Northamptonshire, NN14 4GDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good surgery
Rated 5 stars out of 5
by Patricia Kirk - Posted on 30 October 2024
Went to see the nurse about my copd and she thinks I have asthma, my old practice put it down for copd, I found the nurse excellent And understanding.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Patricia, thank you for taking the time to leave us your feedback and we are pleased to learn you were happy with the care provided by our nurse. The Meadows Surgery.
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Review titled Excellent nurse
Rated 4 stars out of 5
by Bryan McManus - Posted on 24 October 2024
I have visited the nurse at this practice a number of times in the past, and I had another visit this afternoon. Today (and every time) the nurse is so friendly, helpful and empathetic. Thank you for being such an warm and compassionate member of staff. I very much appreciate it
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear Bryan, we are glad you are happy with the care provided by our nurse Roxy, we will ensure your feedback is passed onto her. Thank you for taking the time to leave us your review. The Meadows Surgery.
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Review titled Efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
A very efficient system for the Vaccine clinic. Staff explained what they were doing in each arm. They took care with my little bleeds following each vaccination.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear patient, we are pleased to hear you were happy with your appointment in our vaccination clinic. Thank you for taking the time to leave us your positive feedback. The Meadows Surgery.
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Review titled Meadows surgery
Rated 4 stars out of 5
by Anonymous - Posted on 18 October 2024
I received my flu and COVID booster injections yesterday. The service was professional, timely, efficient and thoughtfully accomodating of our needs. Thank you to all involved.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear patient, we are pleased to learn you were happy with the vaccination service offered by the practice and thank you for taking the time to leave us your feedback. The Meadows Surgery.
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Review titled Helpful receptionist & good nursing care
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
Receptionist displayed excellent flexibility of attitude & approach that resulted in an urgent medical issue being dealt with by an obviously competent nurse, despite the lack of GP 'slots'.
Visited October 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear patient, we are really happy to learn that you were pleased with the care we provided for an urgent medical issue. Thank you for leaving us your positive feedback. The Meadows Surgery.
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Review titled Nurse
Rated 4 stars out of 5
by chelsea george - Posted on 10 September 2024
The nurse managed to fit me in after a cancellation appointment to take some stitches out. She was caring and compassionate. Made me feel comfortable and offered excellent after care advise! Only wish there were more like individual with in the nhs
Visited September 2024
Review titled The Meadows Surgery
Replied on 08 October 2024
Dear Chelsea, Thank you for your positive feedback following your recent visit to the practice. We are so pleased to know that you were well looked after by our nurse. Thank you for taking the time to leave us your review. The Meadows Surgery.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 October 2024
I rang this morning to see if I could have my flu and Covid jab to be told there was a appointment later that morning , so off I went the ve greeted b a lovely receptiontionist didn’t have to wait walked straight through had my jabs and it was painless and quick
Visited September 2024
Review titled The Meadows Surgery
Replied on 09 January 2025
Dear patient, thank you for your positive review, we are pleased that you were happy with our service. The Meadows Surgery.
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Review titled Helpful Nurse
Rated 5 stars out of 5
by Glyn - Posted on 20 September 2024
Many thanks to the Nurse for fitting in an extra blood test for me to save me having to visit twice and for being so nice and helpful.
Visited September 2024
Review titled The Meadows Surgery
Replied on 08 October 2024
Dear Glyn, We are pleased that we were able to accommodate your test requirement to save you having to come back and that you were pleased with the care provided by our nurse. Thank you for leaving us your positive review. The Meadows Surgery.
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Review titled Needs improvement
by Anonymous - Posted on 16 August 2024
After waiting 10 minutes to speak to someone I was met with a very abrupt receptionist / call responder. I was courteous throughout the call but she was quite blunt & came across quite unnecessarily rude. I appreciate staff may be busy but that's no excuse. I'm busy too, had to hold 10 mins to speak to someone & still could be courteous! I can imagine when people aren't feeling there best in the first instance to have to speak to someone like this unfortunately doesn't help. Just remember how you would like to be spoken to & reflect that please. It is possible to be professional, friendly & efficient all at the same time. It will be appreciated & more likely reciprocated. If not take the higher ground & kill with kindness!
Visited August 2024
Review titled The Meadows Surgery
Replied on 08 October 2024
Dear patient, we are sorry to hear that you felt our receptionist was rude and blunt when you contacted us. We strive to delivery a friendly and courteous disposition at all times to all that contact the practice. All feedback is shared with the team for ongoing learning and development. We hope that you will be pleased with any future contacts with us. Thank you for leaving us your feedback, The Meadows Surgery.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 August 2024
Saw the prescribing nurse today, once again listened, heard me and gave me great advice. Many thanks 😊
Visited August 2024
Review titled The Meadows Surgery
Replied on 08 October 2024
Dear patient, We are pleased that you were happy with the care you received from our prescribing nurse and that you felt listened to and good advice was delivered to you. Thank you for taking the time to leave us your feedback. The Meadows Surgery.