The Microfaculty
107-109 Chingford Mount Road, Chingford, London, Greater London, E4 8LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Responsive practise
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
I find the care under this surgery very good/excellent. I have a number of health conditions but one severely came on yesterday, I was given an emergency appointment and subsequent antibiotics. I am not well yet but the meds are working slowly and I will return next week. Thank you. The lead doctor/practise owner is excellent and the receptionists are calm, kind and ready to help.
Visited April 2024
Review titled The Microfaculty
Replied on 23 April 2024
Thank you for your positive feedback. I will pass this to all practice staff at our next practice meeting. I hope you are recovering. The staff always appreciate patients taking time to voice the service they received.
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Review titled Excellent Caring Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
An extremely caring and patient oriented nurse. She made the whole experience comfortable and so friendly. A great nurse thank you
Visited April 2024
Review titled The Microfaculty
Replied on 23 April 2024
Thank you very much for your positive response. The practice staff overall will be informed of this at our next practice meeting. it is very good for staff morale to receive positive outcomes. Practice manager
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Review titled Bad practice
Rated 2 stars out of 5
by Hamlet - Posted on 12 April 2024
I had come to have an asthma review with a nurse. Although she came out and called for patients she didn’t call my name. However it was only when the observant receptionist realised that I hadn’t been called that they went to check with the nurse and found she had gone for the day. Therefore I had wasted my time and had to rebook another appointment for the following week.
Visited April 2024
Review titled The Microfaculty
Replied on 23 April 2024
I am sorry your experience with us was not as you expected. I do apologise for what can only have been human error. This is not usual procedure for our nurse, there must have been an error with the arrival booking into the system. Regards, Practice manager
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Review titled Very helpful Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2024
The Doctor that sees me is very understanding. He listens and explains everything very clearly. He is caring and ensures that I was comfortable. He is the best GppP I had in a long time.
Visited January 2024
Review titled The Microfaculty
Replied on 08 February 2024
Thank you for your positive comment. I will ensure this is passed to our GP who will be pleased that you are happy with the treatment received here at the practice. Regards, Practice manager
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Review titled Great practice Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2024
I had a lovely experience with the practice nurse on Wednesday 24th January whilst organising my travel immunisations. She not only squeezed in my whole family, but also ensured that I had my smear that was due within the same appointment. Her manner was so professional and knowledgeable and caring. She left all of us feeling so confident about the care being given. She was amazing at her job!
Visited January 2024
Review titled The Microfaculty
Replied on 08 February 2024
thank you so much This is very nice feedback and I will ensure that our practice nurse is made aware of how you have taken the time to do this. Regards, Practice manager
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Review titled Decent Practice
Rated 2 stars out of 5
by Sedat Myumyun - Posted on 06 December 2023
I Told the Doctor i was Barely Breathing he just checked me didnt give me nothing to easy my Breathing I was Barely Talking aswell he wrote me a prescription with antibiotics which they made me Pay for them and doctor told me aswell to buy a spray for my throat cuz i was rly struggling breathing but after i took the antibiotics and applied the spray Didnt help At All
Visited December 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your feedback. I am sorry you were unwell, but we have no control over who pays for prescriptions there is a criteria to meet if you cannot pay and all pharmacies within the area would help you with that. I will pass your feedback to all clinicians. Regards, practice manager
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Review titled Good doctors and nurses
Rated 4 stars out of 5
by Anonymous - Posted on 23 December 2023
The practice has been good and it was easy to get an appointment before Covid-19. However, the waiting time to get an appointment is quite long nowadays. I suppose it's a general problem in the nhs due the the healthcare being overwhelmed with shortage of staff. The doctors and nurses are good and caring. Some of the reception staff are friendly and helpful some can be short and not so accommodating.
Visited December 2023
Review titled The Microfaculty
Replied on 27 December 2023
Thank you for your feedback. We aim to offer routine appointment with 6 working days, anything urgent will be dealt with on the day. I will pass on your kind words relating to all staff. Regards, practice manager
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Review titled Reliable practice
Rated 5 stars out of 5
by Erkan - Posted on 14 December 2023
The Gp and team are always on point with service , I never have a problem communicating and asking for help . I’m glad my Gp is a caring expert with me and my family .
Visited December 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you very much for your positive feedback. I will share this with all staff at our next practice meeting. It is always good for the surgery to receive good comments. Regards, practice manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
My family and I have been patients of this practice for over 9 years. There is a real personalised service from the GPs.
Visited November 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your positive feedback. I will share this with all staff at our next practice meeting. Regards, practice manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Ivor Willcocks - Posted on 09 December 2023
I notice a week ago I had pain in my knee and legs was swelling. I phoned the doctor and got in to see him same day. I was concerned over blood clots in the leg. He referred me to whips cross Hospital next day. Very impress with the doctor at the micro faculty Chingford
Visited November 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your positive and welcoming feedback. We will share this with all staff at our next practice meeting. Regards, practice manager