The Microfaculty
107-109 Chingford Mount Road, Chingford, London, Greater London, E4 8LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional, great practise.
Rated 5 stars out of 5
by Janet Spendlow - Posted on 17 November 2023
Greeted with a smile and kindness. Very courteous, on time very professional practise. I would strongly recommend The Microfaculty.
Visited November 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your very positive feedback. This is much appreciated by all the surgery staff, and I will pass this onto them at the next practice meeting. Regards, practice manager
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Review titled Long waiting with 2 small children
Rated 3 stars out of 5
by Anonymous - Posted on 08 November 2023
They took us after 40 minutes of waiting with 2 small sick and crying childrens, but if you late 3-4 minutes is not good
Visited November 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your feedback. I am sorry you had to wait I understand it can be difficult with small children, but I can only think there must have been a reason for the delay. Again please accept our apologies. Regards, practice manager
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Review titled Excellent local GP practice
Rated 5 stars out of 5
by Eva - Posted on 17 October 2023
Polite and very responsive clinic. Reception empathetic and friendly. All doctors I have seen so far have been excellent both to myself and my baby daughter. I would highly recommend.
Visited October 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you that is a really nice feedback and we will share this with all staff at our next practice meeting. Regards, practice manager
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Review titled Great Practice great GP’s
Rated 5 stars out of 5
by Michelle Wilkes - Posted on 19 October 2023
I attended the practise after calling the surgery about on going issues with my back condition and an issue with my arm. I had a telephone consultation and was asked to attended for a face to face. The GP that I saw was same GP as I had the telephone consultation with and the main GP I like to see as he is aware and has dealt with most of the issues with my back etc. as always I found the GP to be professional caring and reassuring. He listened to my issue examined me and gave his medical opinion on my issue then made the referrals etc needed. I left the appointment feeling I was listened to and that my on going health issues are in good hands. I can only say positive things about this medical practise and this particular GP.
Visited October 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you so much this feedback is very good to hear. I will share this with all staff at our next practice meeting. It is always good to hear all the facts from the patients. Regards, Practice manager
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Review titled Good nurse
Rated 4 stars out of 5
by Amber mckenzie - Posted on 10 November 2023
Had a good experience with the nurse she was friendly and efficient however, it did take over 3 weeks to get an appointment which was disappointing.
Visited August 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your positive feedback. I will note the length of time for pre booking, however at present we only have a part time nurse. We are looking to increase this. I will share this feedback at our next practice meeting. regards, practice manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Brian Drewitt & Jill Drewitt - Posted on 02 August 2023
My Wife and Myself have been with this practice for many years now and the service has always been First Class. The Doctors are wonderful and you feel confident that you are in very caring practice. All staff are very polite and deal with all inquiries very promptly.
Visited August 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you both very much for the positive feedback. It is always good for staff to feel that appreciation. I will share this at our next practice meeting. Regards, practice manager
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Review titled Excellent patient care
Rated 5 stars out of 5
by David Symonds - Posted on 03 July 2024
On behalf of my wife and I we wish to thank you for the excellent patient care and support given by the Doctor. In my case I have multiple health issues and at every stage we have been and given terrific care and support, which is so much appreciated. Nothing has been too much trouble thanks so much.
Visited July 2023
The Microfaculty has not yet replied.
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Review titled Thank you
Rated 4 stars out of 5
by Anonymous - Posted on 26 July 2023
Over a number of years i have experienced excellent service at the Microfaculty at all levels and often when the staff and GPs have been under severe pressure. I thank them all for their care and support over many years.
Visited July 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you very much for your positive feedback. It is always appreciated and this will be shared with the staff at our next practice meeting. Regards, practice manager
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Review titled Great Disappointment
Rated 1 star out of 5
by Rayna Hodzheva - Posted on 25 April 2023
We were with this GP practice for more than 10 years. However in the last 2 years I am very disappointed with their services and approach to my family needs, especially with the introduction of their "phone consultations". It is ridiculous to ask me to examine my kids over the phone!!!!!! And this is every time no matter what! A total disaster!!!!I am going to another GP practice!
Visited April 2023
Review titled The Microfaculty
Replied on 20 December 2023
Thank you for your feedback. I am sorry you were dissatisfied but we are following the guidance given, and we are seeing face to face patients every day as each telephone consultation has an availability of an attendance behind it. Regards Practice Manager
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Review titled Ridiculous assessment
Rated 2 stars out of 5
by Reece Laryea - Posted on 19 April 2024
Have a chest infection and was recommended to take lemon and honey for my diagnosis despite me asking for antibiotics. I’ve accepted we can no longer get a face to face consultation but to then be given a ridiculous solution to ease my infection Lemon and honey is what I was taking anyway and if that was helping me I wouldn’t have bothered to make an appointment. I went to A& E instead and had to wait five hours to get the antibiotics that this GP could have just prescribed me. This GP practice is a joke.
Visited April 2023
Review titled The Microfaculty
Replied on 23 April 2024
I am sorry you were upset at the outcome of your appointment. Thank you for the feedback it will be relayed at our next practice meeting for discussion. I cannot comment on the clinicians rationale. Regards, practice manager