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The Mission Practice

Mission Medical Practice, 208 Cambridge Heath Road, Bethnal Green, London, Greater London, E2 9LS

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Reviews

Displaying 21 to 23 of 23

  1. Review titled excellent service

    Rated 5 stars out of 5

    by PeteB - Posted on 29 November 2023

    doctor examined me thoroughly ,checked my blood and PSA results and thought it necessary to send me for an MRI ,to be on the safe side ref prostate cancer ,the MRI showed shadows and this which was followed by a biopsy.Good efficient treatment throughout this process

    Visited March 2023

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  2. Review titled Record keeping

    Rated 3 stars out of 5

    by Anonymous - Posted on 14 February 2023

    Have made three phone calls to the mission. The second two occasions was informed a pharmacist would call…The first time I was informed I was too early as the review date had not arrived… I actually do not understand why I need a review. I am under the supervision of a hospital dept with lifelong regular 6 monthly or annual check ups. All documentation is available at The Mission Practice. However: 2 hours of admin time on the phone in total on my side so far and on this third ‘successful’ call today after a thirty minute on the phone hold.. I had that third conversation with a patient assistant. Your online patient contact system is now blocked so you will be receiving this tomorrow (Wednesday -perhaps if. It is not blocked again) I was actually given a day and time for seven days ahead..next Tuesday when the pharmacist would call me… That option of a day and time was not offered in the second call, only a verbal assurance that the pharmacist would call. They didn’t, which is why I had to make the third call. (Two hours of my time and counting) The patient assistant on the line informed me in this third call that I needed a review… So clearly no documentation was made in any record of the prior two phone conversations? And no pharmacist was ever going to call?? The whole topic of each conversation with your patient advisors/assistants was a review; the first phone call made a month before the review was due, the second one on the day the review was due and finally today. On each occasion this was presented to me by the patient assistant as if that was a new piece of information that required an action.. By the as yet non existent pharmacist call..

    Visited February 2023

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  3. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 20 February 2023

    Registered eight years ago, and they are always great. Reception is efficient, friendly & helpful. Today I saw the nurse for a routine health check, which included blood tests. My veins are faint yet, she had no trouble taking bloods and it did not hurt. Highly recommended.

    Visited February 2023

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