The Oaks Medical Centre
199 Shady Lane, Great Barr, Birmingham, West Midlands, B44 9ERContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Minor Surgery
Rated 5 stars out of 5
by Valerie - Posted on 13 July 2024
I have just returned from the practice after having a minor surgical procedure (mole removal) onsite. I was not aware that the practice offered this until one of the nurses mentioned it to me. My appointment came through really quickly so meant no long hospital wait or travelling. I can’t praise the service enough. The surgeon explained the procedure fully & was very helpful and friendly, as was the nurse who put me at ease throughout. I was worried about having it done but needn’t have as I never felt a thing. I definitely recommend this facility & so glad I was told about it. Thank you to the surgeon & nurse.
Visited July 2024
The Oaks Medical Centre has not yet replied.
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Review titled Minor Surgery
Rated 5 stars out of 5
by Angela G - Posted on 13 July 2024
I had a cyst removed today at The Oaks surgery and the GP and nurse went above and beyond to put me at ease by explaining everything beforehand and continuing to tell me how it was going throughout the procedure. I have no hesitation in recommending the minor surgery clinic along with The Oaks generally. Thankyou
Visited July 2024
The Oaks Medical Centre has not yet replied.
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Review titled Hugely impressed- new patient
Rated 5 stars out of 5
by Erin Lawson-Smith - Posted on 27 June 2024
I recently moved house and transferred to The Oaks Medical Centre. I was nervous because I had a wonderful previous GP surgery. I got caught up in the chaos of moving house, as you do, and realised I hadn't set up my repeat prescriptions and only had a couple of days left before I would run out. I submitted a prescription request through the "Anima" service (which I haven't seen before) and was able to detail what I needed and why I used those medications. The auto-reply said it could take a couple of working days for a response. I was amazed when I had a message barely half an hour later to confirm all of my prescriptions. One of them had been missed off accidentally so I submitted another request and it was only about 10 minutes before one of the GPs texted me directly to apologise for missing it and to confirm it was now prescribed. My first impression of The Oaks Medical Centre is overwhelmingly positive and I feel in safe hands already. As a doctor myself I can find it hard to find time to call a surgery during working hours so this service will be a blessing.
Visited June 2024
The Oaks Medical Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Christine Butler - Posted on 14 July 2023
Everything and everyone at this surgery go above and beyond to sort your every needs out my husband and myself can not speak highly enough about them the receptionist the nurses and doctors are brilliant I saw a doctor last Tuesday and she was very helpful and kind many thanks to you all
Visited July 2023
The Oaks Medical Centre has not yet replied.
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Review titled Exceptional service
Rated 5 stars out of 5
by Nazia, - Posted on 26 May 2023
Great staff and doctors team. I always get an appointment for me and my children and they deliver the best service as I have tried a other surgeries.
Visited April 2023
The Oaks Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lauren Mcgrath - Posted on 25 January 2023
Cannot thank this surgery enough! My daughter had a face to face with the doctor. The doctor could not have done any more, she was so approachable. We are new patients at the practice and i am so glad we changed! Thanks again. Highly recommend
Visited January 2023
The Oaks Medical Centre has not yet replied.
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Review titled Exceptional !
Rated 5 stars out of 5
by Angie - Posted on 27 January 2023
The care from this surgery is exceptional. The receptionists are excellent. They are always polite and friendly and go out of their way to help you. The same applies to most of the doctors. The care they have given has been excellent and so is the follow up care. I cannot fault the care I have been given. The pharmacy joined onto the surgery reflects the same standards. They are very busy but medicines are always there on time! They are there to help and advise and are always friendly. All in all The Oaks sets a standard that other surgeries should follow. Thank you all.
Visited January 2023
The Oaks Medical Centre has not yet replied.
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Review titled Outstanding Service
Rated 5 stars out of 5
by LWheeler - Posted on 29 December 2022
The member of staff who was making telephone bookings went above and beyond to assist me to access the correct medical care. Follow-up care by the medical staff at the surgery was exceptional. The gentleman that I was directed to was kind, patient and so reassuring. Thank you. A wonderful team at The Oaks Medical Centre.
Visited December 2022
The Oaks Medical Centre has not yet replied.
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Review titled ‘Registered’ my wife but not me
Rated 1 star out of 5
by MFisher - Posted on 07 November 2022
Live 1.8 miles of the centre and said we are out of range, registered my wife but not me. Then ended up saying we accidentally registered your wife. Clearly a admin problem there. Absolutely waste of time of a Practice.
Visited November 2022
The Oaks Medical Centre has not yet replied.
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Review titled Appalling treatment by GP
Rated 1 star out of 5
by Anonymous - Posted on 18 November 2022
Had an appointment recently, which i had put off for several months due to the lack of availability for non urgent appointments. I was finally seen by a GP i didnt recognise, he was rude, very unsympathetic and lacked in patient care! I am a nurse and would never have treated my patients with such lack of empathy or care. His attitude was appalling ! I am now thinking of leaving the surgery.
Visited November 2022
The Oaks Medical Centre has not yet replied.