The Oval Practice
Oxlow Lane Health Centre, 281 Oxlow Lane, Dagenham, Greater London, RM10 7YUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Oval Practice.
Reviews
-
Review titled Exceptional service
Rated 5 stars out of 5
by Luke Brooker - Posted on 12 January 2025
Very happy with service, got a same day appointment with the nurse and she was very compassionate and excellent with my daughter. Couldn’t be more happy with the service
Visited January 2025
The Oval Practice has not yet replied.
-
Review titled Amazing service
Rated 5 stars out of 5
by Luke - Posted on 10 January 2025
Amazing service as ever, from operations manager on the front desk to the nurse. They both are always welcoming and helpful and look after me and my family. Brought in my new daughter to be seen and straight aware they are congratulating me and my partner and got us seen quickly. Please continue what you are doing and helping look after us
Visited January 2025
The Oval Practice has not yet replied.
-
Review titled Brilliant place
Rated 5 stars out of 5
by Rick - Posted on 12 January 2025
Newly registered at this practice. I had heard a lot of great things about the surgery and glad to report they are all true. The nurse was very knowledgable and very friendly and helpful. Glad to have joined.
Visited December 2024
The Oval Practice has not yet replied.
-
Review titled Phone issues are going unresolved
Rated 2 stars out of 5
by Anonymous - Posted on 01 January 2025
The telephone for the Oval Practice repeatedly rings and disconnects. We became aware of this issue in March 2024, and notified the practice manager. We were advised that the surgery is aware of the issue. We are now in 2025 and the issue still persists (as of 31st Dec 2024). I do not feel that 9 months is an acceptable amount of time to resolve such an issue. Your patients deserve better. This is currently being blamed on a technical issue, but I am beginning to suspect that staff are disconnecting calls.
Visited December 2024
Review titled The Oval Practice
Replied on 02 January 2025
Dear Patient We are sorry that you feel that the staff are disconnecting the calls but I can assure you they are not. We understand your frustration at not being able to get through to the surgery. We are in current contact with the company that supply this system and they are working on sorting out the problem. If you would like to come to the surgery to discuss this we will be happy to explain the situation.
-
Review titled Very happy with service
Rated 5 stars out of 5
by Charlie - Posted on 12 January 2025
Very happy with service, surgery are aware of my hidden disability and always accommodate with this and book me in at a time that helps. Nurse has been my rock at surgery and always ready to listen to my problems. Others seem to rush me through the appointment but she gives me the time of day
Visited November 2024
The Oval Practice has not yet replied.
-
Review titled Corruption
Rated 1 star out of 5
by Anonymous - Posted on 21 November 2024
The other day i came to the surgery and requested for a fit note, and i was told i had to pay for it if i didnt want to wait for the appointment ? which is a shame, the main doctor and both the man who used to work at reception are nowhere to be seen unless your waving money in their faces! which is a shame this is a completely money driven practice now
Visited November 2024
Review titled The Oval Practice
Replied on 21 November 2024
Dear Patient I am sorry to hear this. Thank you for your feedback. Please contact the practice and ask to speak to the practice manager. We will do our best to help you. We do follow a sick note policy which is in line with government guidelines.
-
Review titled The best practice in the neighborhood
Rated 5 stars out of 5
by Alice Gomes - Posted on 21 October 2024
I recently saw the resident Pharmacist for a tablet review and she was amazing, the service I received was next to nothing I have had before, extremely professional and very thorough. Later that day, I also had a slot to see the new Doctor, and he was outstanding too. I am thrilled with his GP practice. I feel well looked after and that they care about my health and well-being. I would recommend this GP practice to anyone in the neighbourhood.
Visited October 2024
The Oval Practice has not yet replied.
-
Review titled Great Pratice
Rated 5 stars out of 5
by Iyore odia - Posted on 04 October 2024
The pharmacist is very nice Her tone of talking will make you forget you are sick, she listens and she will let you say everything out of your chest and she will give you the best advice in details , I love her and I am always when is she I am seeing for my appointment, every things she advices me on is 100%
Visited October 2024
The Oval Practice has not yet replied.
-
Review titled Very happy with my experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Had a very good consultation with the pharmacist, very helpful and went through all my questions with a lot of patience
Visited October 2024
The Oval Practice has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Friendly staff and very easy to get an appointment. I was reassured and very happy with my consultation
Visited October 2024
The Oval Practice has not yet replied.