The Oval Practice
Oxlow Lane Health Centre, 281 Oxlow Lane, Dagenham, Greater London, RM10 7YUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Corruption
Rated 1 star out of 5
by Anonymous - Posted on 21 November 2024
The other day i came to the surgery and requested for a fit note, and i was told i had to pay for it if i didnt want to wait for the appointment ? which is a shame, the main doctor and both the man who used to work at reception are nowhere to be seen unless your waving money in their faces! which is a shame this is a completely money driven practice now
Visited November 2024
Review titled The Oval Practice
Replied on 21 November 2024
Dear Patient I am sorry to hear this. Thank you for your feedback. Please contact the practice and ask to speak to the practice manager. We will do our best to help you. We do follow a sick note policy which is in line with government guidelines.
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Review titled The best practice in the neighborhood
Rated 5 stars out of 5
by Alice Gomes - Posted on 21 October 2024
I recently saw the resident Pharmacist for a tablet review and she was amazing, the service I received was next to nothing I have had before, extremely professional and very thorough. Later that day, I also had a slot to see the new Doctor, and he was outstanding too. I am thrilled with his GP practice. I feel well looked after and that they care about my health and well-being. I would recommend this GP practice to anyone in the neighbourhood.
Visited October 2024
The Oval Practice has not yet replied.
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Review titled Great Pratice
Rated 5 stars out of 5
by Iyore odia - Posted on 04 October 2024
The pharmacist is very nice Her tone of talking will make you forget you are sick, she listens and she will let you say everything out of your chest and she will give you the best advice in details , I love her and I am always when is she I am seeing for my appointment, every things she advices me on is 100%
Visited October 2024
The Oval Practice has not yet replied.
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Review titled Very happy with my experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Had a very good consultation with the pharmacist, very helpful and went through all my questions with a lot of patience
Visited October 2024
The Oval Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Friendly staff and very easy to get an appointment. I was reassured and very happy with my consultation
Visited October 2024
The Oval Practice has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by William david ferguson - Posted on 05 September 2024
I had an appointment today Appointments are extremely easy to make reception staff are very helpful and doctors is absolutely great a very helpful surgery with all staff really very experienced and very helpful waiting times are under 10 minutes
Visited September 2024
The Oval Practice has not yet replied.
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Review titled Good access and patient care
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2024
Was given appointment very quickly and seen by a doctor who treated me. Now I feel much better. Delays in my treatment wouldn't cause me more harm to my health
Visited September 2024
The Oval Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Francis - Posted on 09 September 2024
Excellent and good customer service . Service provided was brilliant , welcome by reception staff . Arrived before time and did not have to wait for long. I felt listened to.
Visited September 2024
The Oval Practice has not yet replied.
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Review titled Good and fast service,Good staff and doctor
Rated 5 stars out of 5
by Anonymous - Posted on 02 September 2024
It was a good experience from the GP.i went to get a letter from GP,which took only 5 minutes for me.The service was very good and Iam happy with it.
Visited September 2024
The Oval Practice has not yet replied.
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Review titled Bad Experience
Rated 1 star out of 5
by anonymous - Posted on 10 September 2024
I booked an appointment to see a GP and saw a Practice Associate who could not issue a sick note certificate, he advised to ask receptionist to get GP to look at his notes and issue one, i was told that i would have to make a separate appointment and this was not available for another 3 weeks, but if i paid £20 i could have one the next day, i refused to pay and asked the GP to call me to discuss this, no call , so when i called i was told one had been issued to collect. I then needed to extend my Sickness and called to ask for an extension of my sick note to be told i would need another appointment which was not available but i could pay £20 cash only to get a certificate , i had no choice but to pay this because i needed this to work (i also work for the NHS), i feel this is very unfair and not sure this is legal to ask this .
Visited August 2024
Review titled The Oval Practice
Replied on 10 September 2024
Dear patient, Thank you for your feedback. I am very sorry to hear about your poor experience. There seems to be a misunderstanding regarding the issue of sick notes. Please contact the practice manager so we can help you.