The Park Medical Practice
Maine Drive, Chaddesden, Derby, Derbyshire, DE21 6LAContact details and opening times
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Review titled What is happening?
Rated 1 star out of 5
by Paul - Posted on 21 July 2022
I received a text message asking me to book a routine telephone appointment to discuss my recent blood test results and “to contact the surgery or call 111 if my symptoms worsen”. To begin I am not aware of any symptoms, so how do I know if they are getting worse? So I called the surgery and call was answered after 20 minutes of some awful “music”. I told the receptionist about the text and was told that I couldn’t book an appointment as the doctor was not in until Friday, 3 days later. Then I was told to call again on the Friday and go through the process of calling, waiting for who knows how long, listening to the same awful music and not knowing if I would be seen. I told the receptionist to forget it and said goodbye. I also tried the 111 service but did not get through to anyone. I suffer from anxiety and am now in a difficult situation as I do not know why the doctor sent me the text, don’t know what the “symptoms” are which the doctor mentioned and feel totally let down by the surgery.
Visited July 2022
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