The Penrhyn Surgery
2A Penrhyn Avenue, Walthamstow, London, Greater London, E17 5DBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Delays of registration acceptance
Rated 1 star out of 5
by Sona suresh - Posted on 30 December 2024
I registered to the GP on 21 st of December that I moved from another place. I got my registration reference number but they delaying the registration acceptance.i got an injury and I need a sickness certificate from GP, my ANE doctor send them all details but after when they accept only the registration is completed. This delay make me too much trouble for my sick off and I didn’t get payed. I contact the gp several time but theirs response was so bad, so irresponsible behaviour from the staff.so disappointed. Still they didn’t accept my registration.
Visited December 2023
The Penrhyn Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
I attended the surgery for support with my pregnancy and maternity leave. The staff were very understanding with this and took the time to listen to me and help me with care and efficiency. The GP’s, nurses and receptionists have also been very helpful with the treatment of my young child recently. Thank you.
Visited December 2023
Review titled The Penrhyn Surgery
Replied on 27 August 2024
Dear Patient Thank you for sharing your feedback with us. We are delighted to hear that you found our staff helpful. We truly appreciate your feedback and will share it with the team at Penrhyn Surgery. The Practice Manager at Penrhyn Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2023
I’m a kidney transplant patient and every time I call the surgery with UTI symptoms, they always action my concerns efficiently and with care.Also, the reception team are very helpful, informative, patient and professional.
Visited November 2023
Review titled The Penrhyn Surgery
Replied on 09 November 2023
Dear Patient Thank you so much for your kind words. Your positive feedback will be shared with all of Penrhyn Surgery. It comes with great pleasure that we have meet your expectations. Thank you once again Chhaya Thakore Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2023
Continued review of my diabetes and Parkinson Very happy with response from staff My experience at penrhyn surgery is always been positive
Visited November 2023
Review titled The Penrhyn Surgery
Replied on 16 November 2023
Dear Patient Thank you for your positive feedback. Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making patients happy and doing something right. Much Appreciate Yours Sincerely Chhaya Thakore Practice Manager
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Review titled Fast appointments
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2023
Had multiple appointments after a long period out the country. I was seen for everything urgent within 2 days and non urgent within 10 days. Very pleased and reception staff have been wonderful.
Visited October 2023
Review titled The Penrhyn Surgery
Replied on 07 November 2023
Dear Patient Thank You. Your comments are much appreciated. We strive to offer our patients a good service, and it's nice to be told we are achieving this. Chhaya Thakore Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
Very helpful in everything when assistance was needed the doctor made sure things was done for me I was very pleased with things
Visited October 2023
Review titled The Penrhyn Surgery
Replied on 07 November 2023
Dear Patient Thank you It is always lovely to be told that our service is appreciated. Chhaya Thakore Practice Manager
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Review titled Excellent care
Rated 5 stars out of 5
by MARGRET AJUMA - Posted on 07 November 2023
I have suffered with high blood pressure and Endometriosis and other medical issues but the Dr's here have made my life better with quick referral where necessary especially when I had constant tonsilitis I got an urgent referral and had surgery done i cannot be more thankful for their attention to detail and care
Visited October 2023
Review titled The Penrhyn Surgery
Replied on 09 November 2023
Dear Margret Ajuma Thank you so much for your positive feedback. We appreciate your kind words and are so glad that you had a great experience with Surgery. We strive to provide the best patient care, and we’re glad to hear that we succeeded. Thanks again Kind Regards Chhaya Thakore Practice Manager
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Review titled Good experience
Rated 5 stars out of 5
by Shailesh patel - Posted on 09 November 2023
I had a great experience at a doctor's surgery. The staff was welcoming, the waiting area was clean and comfortable. The nurse and doctor were friendly and professional. They listened to my concerns, examined me thoroughly, and explained the diagnosis and treatment options. The doctor involved me in the decision-making process, providing clear instructions and answering my questions. The nurse helped with follow-up appointments. Overall, the staff displayed professionalism, empathy, and efficiency. I felt valued as a patient and left with confidence in the care I received. Highly recommended.
Visited October 2023
Review titled The Penrhyn Surgery
Replied on 16 November 2023
Dear Shailesh Patel Thank you for the fantastic review. We strive to provide better service to our patients. Your feedback motivates the entire team to continue exceeding quality standards. Thank you again Yours Sincerely Chhaya Thakore Practice Manager
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Review titled Superb practice
Rated 5 stars out of 5
by Dr John Ofutu - Posted on 27 October 2023
I have been a patient at Penrhyn Surgery for many years. I have received extremely satisfactory service from everyone during all this period, right from the reception staff all the way to the doctors. I have been given appointments whenever I have needed to see the doctors; I have been given timely referrals for follow-up tests with specialists and I have also had results communicated to me equally in a timely manner. I have found the doctors to be excellent not only in clinical care but also in the way to speak to me - they are polite, sensitive and professional. I find the practice to be clean and welcoming. I am aware the surgery is currently undergoing extensive renovation with a grand plan to improve on their already impressive services. For me the practice is nothing short of excellent.
Visited October 2023
Review titled The Penrhyn Surgery
Replied on 07 November 2023
Dear Dr John Ofutu We strive to offer our patients a good service, and it's nice to be told we are achieving this. Your positive comments are much appreciated. Thank You Chhaya Thakore Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Andrew ALONGE - Posted on 28 October 2023
Excellent and personalized clinical care and services Friendly and approachable personnel Experience with the team has been awesome
Visited September 2023
Review titled The Penrhyn Surgery
Replied on 09 November 2023
Dear Andrew Alonge We really appreciate your positive review. We will continue working hard to provide you with an excellent service. Thank you Again Practice Manger