The Practice at 188
188 Golders Green Road, Golders Green, London, Greater London, NW11 9AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Experience
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2023
I called to make an appointment this afternoon and the phone was answered very quickly by a delightful, kind receptionist, who was exceptionally good, offering me either a telephone or face to face appointment. I opted for the former and was contacted within two hours, by a nurse. She was friendly, caring, professional and very helpful. I’m so fortunate to belong to such a wonderful practice.
Visited January 2023
Review titled The Practice at 188
Replied on 25 January 2024
Dear Patient, Thank you for your feedback. It is really pleasing to hear that you were able to take full advantage of our new system for dealing with urgent clinical queries. This has allowed us to reduce the waiting time on our phone lines and ensure that any urgent clinical queries are managed on the same day. Your comments have been shared with the team who are continuously developing our processes to ensure they are suitable for our patients. Kind Regards. Ryan, Practice Manager
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Review titled Clinical Pharmacist
Rated 5 stars out of 5
by Linda B - Posted on 06 December 2022
Well done to the Clinical Pharmacist. She called me and explained everything to me regarding changes of my Diabetic medicine , She an asset to the surgery , I've been in 188 for 12 years more , she's the best Pharmacy I spoke ever, she has time for each patient, Thank you very much.
Visited December 2022
Review titled The Practice at 188
Replied on 24 January 2024
Dear Linda B, Thank you for your feedback. I am very happy to hear that our Clinical Pharmacist was able to adequately address your diabetes management. Your comments have been shared with our Pharmacy team who are constantly looking to improve the service they provide. Kind Regards. Ryan, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2022
I’ve been a patient here for over 20 years and have had really good care. The GPs, nurses, reception team and admin staff are kind, efficient and helpful. Reception staff, despite being under pressure at the front desk, are especially friendly and caring. Thank you so much.
Visited November 2022
Review titled The Practice at 188
Replied on 24 January 2024
Dear Patient, Thank you for your feedback. It is wonderful to hear that you remain satisfied with the service we provide after so many years as a patient. Your comments have been shared with the wider team who are pleased to hear that their efforts have been recognised. Kind Regards. Ryan, Practice Manager