The Practice at 188
188 Golders Green Road, Golders Green, London, Greater London, NW11 9AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2024
I called to request an appointment, and one of the male receptionist(A***,not sure if I can mention his name) went above and beyond to schedule one for me as quickly as possible, taking my situation into account. He provided clear information about my previous appointments and offered helpful advice on the next steps. He was, understanding my situation perfectly, very fluent and with clear instructions, and very professional. I wish it could be always him answering.
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your positive experience. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 October 2024
The nurse was very kind and came to me in the waiting room to give me my injection as she could see I could not get down the ramp to the surgery easily. She was very quick and efficient at giving me the jab.
Visited October 2024
Review titled The Practice at 188
Replied on 08 October 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your positive experience with the nurse and that you were well taken care of with your vaccination. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service they provided. Kind Regards, Oliver - Digital Lead
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2024
They took the time to listen to all of my concerns, explained everything clearly, and answered all my questions without making me feel rushed. It’s clear they truly care about their patients and are committed to providing the best possible care.
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Patient, Thank you for your feedback. We're so pleased to hear that you felt heard and supported during your visit, and that the team took the time to address all of your concerns. Your comments will be shared with them, and they’ll be happy to know that you were satisfied with the care provided. Kind Regards, Oliver - Digital Lead
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Review titled Great service
Rated 5 stars out of 5
by Nahideh Echraghi - Posted on 10 October 2024
In the last appointment, I was very pleased with the Dr who called me, she did take care for me and try to help me and did everything she could.
Visited October 2024
Review titled The Practice at 188
Replied on 18 October 2024
Dear Nahideh Echraghi, Thank you for your feedback, we're glad to hear about your positive experience with the doctor who called you. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service they provided. Kind Regards, Oliver - Digital Lead
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Review titled Really good!
Rated 5 stars out of 5
by Ian - Posted on 23 October 2024
I was contacted in the evening by a nice lady doctor who diagnosed me with a chest infection. I will be getting antibiotics. It was very friendly and extremely positive as this thing I have is the worst thing I’ve had for years and years. It’s so good to know something is being done about it. Thank you doctor.
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Ian, Thank you for your feedback, we're glad to hear about your positive experience with the doctor. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Great Receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Great help from 188’s Receptionist today: pleasant, very helpful and efficient. For example, she was able to arrange a telephone consultation for later the same day~fantastic!
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your positive experience with the receptionist. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Outstanding receptionist
Rated 4 stars out of 5
by Peter Suchet - Posted on 25 October 2024
Really great service from the receptionist today. Helpful, efficient, patient & extremely pleasant. A genuine improvement on past experiences.
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Peter Suchet, Thank you for your feedback. We're thrilled to hear about the positive experience you had with our receptionist. It’s wonderful to know that you found them helpful, efficient, patient, and pleasant. Your comments will be shared with the team, who will be encouraged to hear about the improvement in your experience. Kind Regards, Oliver - Digital Lead
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Review titled Good practice
Rated 5 stars out of 5
by Aram mohammad - Posted on 31 October 2024
The DR was very helpfully she listen very good For my question and try to sort out my problem and explained to me what I take medicine and which one help me more
Visited October 2024
Review titled The Practice at 188
Replied on 05 November 2024
Dear Aram, Thank you for your feedback, we're glad to hear about your positive experience with the doctor. Your comments will be shared with the team who will be happy to learn that you were satisfied with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Great Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
The doctor listened and did not just brush me off or downplay how i was feeling! She also went ahead to recommend options to solutions.
Visited October 2024
Review titled The Practice at 188
Replied on 06 November 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your positive experience with the doctor. Your comments will be shared with the team who will be happy to learn that you were pleased with the service provided. Kind Regards, Oliver - Digital Lead
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2024
easy, walk straight in, got flu, and covid jab, took less than 5 minutes from walking in, to walking out, Great service thank you
Visited October 2024
Review titled The Practice at 188
Replied on 06 October 2024
Dear Patient, Thank you for your feedback, we're glad to hear about your experience at the walk-in clinic. Kind Regards, Oliver - Digital Lead