The Practice at 188
188 Golders Green Road, Golders Green, London, Greater London, NW11 9AYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding service
Rated 4 stars out of 5
by Anonymous - Posted on 16 September 2024
My doctor was very pleasant to talk to and extremely invested in helping treat my issues. I went to her twice and she made sure that I was given exactly what I needed for my particular ailment.
Visited September 2024
Review titled The Practice at 188
Replied on 17 September 2024
Dear Anonymous, Thank you for your 4-star rating. We greatly appreciate your positive feedback and are pleased to know that your experience with our practice met your expectations. Should you have any further comments or need any assistance in the future, please don't hesitate to contact us. Kind regards, Oliver Digital Lead
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Review titled Great practice
Rated 5 stars out of 5
by Ovidiu - Posted on 09 September 2024
I had great experience with the reception team.she solved my problems in multiple occasions and professional manner always with the smile on her face.thank you
Visited September 2024
Review titled The Practice at 188
Replied on 17 September 2024
Dear Ovidiu, Thank you for your 5-star rating. We greatly appreciate your positive feedback and are pleased to know that your experience with our practice met your expectations. Should you have any further comments or need any assistance in the future, please don't hesitate to contact us. Kind regards, Oliver Digital Lead
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Review titled Nice experience with the GP
Rated 5 stars out of 5
by Anonymous - Posted on 13 September 2024
II rarely visit GP, but was concerned about my health lately, so I rang the practice and I was kindly offered GP call. Dr H was very kind and decided I would need a check up, so I Got an appt on the same day. She checked me properly and ordered some more tests to be done Very warm and kind doctor. I have been with this practice for 6 years and always had Nice experience and treatment
Visited September 2024
Review titled The Practice at 188
Replied on 17 September 2024
Dear Patient, Thank you for your 5-star rating. We greatly appreciate your positive feedback and are pleased to know that your experience with our practice met your expectations. Should you have any further comments or need any assistance in the future, please don't hesitate to contact us. Kind regards, Oliver Digital Lead
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Review titled Quite empathetic
Rated 4 stars out of 5
by Parvez - Posted on 03 October 2024
The Doctor was very forthcoming . However I am still waiting to hear from the spinal team. I don’t know how long it normally takes but I hope it’s soon.
Visited September 2024
Review titled The Practice at 188
Replied on 06 October 2024
Dear Parvez, Thank you for your feedback, we're glad to hear about your experience with the doctor. Your comments will be shared with the team who will happy to hear that you were satisfied with the service they provided. Kind Regards, Oliver - Digital Lead
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Review titled perfect practice
Rated 5 stars out of 5
by Mohamed haddad - Posted on 20 September 2024
my experience with GP is very good and keep me up to date with all my sickness I would recommend to anyone to register with the
Visited September 2024
Review titled The Practice at 188
Replied on 20 September 2024
Dear Mohamed Haddad, Thank you for your feedback, we are glad to hear that you had a good experience with the GP. Your comments will be shared with the team who will be happy to hear about the experience you had with them. Kind Regards, Oliver - Digital Lead
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Review titled This gp not worth of nhs money
Rated 1 star out of 5
by Anonymous - Posted on 24 September 2024
Honestly, I don’t understand how this GP is still operating. The receptionist doesn’t seem to understand, and the doctors don’t communicate properly with either the patients or the receptionist. I’ve been waiting for a back referral since September of last year—it's been a year now. To check on the status of the referral, I have to book an appointment, which will take another month, only to find out that there is no referral at all and that I need to start the process all over again. To top it all off, they are now waiting for another doctor from a different hospital to take action on the referral. What happened to the original referral? Why is my doctor relying on another doctor?It feels like they’re just playing with vulnerable patients. Meanwhile, I’m in pain, left to chase down the referral and basically do the doctor’s job. It’s beyond disappointing. And when you tell them that I will give a feedback they just don’t care it doesn’t matter to them. And I’m left in the luck
Visited September 2024
Review titled The Practice at 188
Replied on 08 October 2024
Dear Patient, Thank you for your feedback. My name is Ryan. I am the Practice Manager at The Practice @ 188 which means I assume overall responsibility for the delivery of services to our patients. I am sorry to hear that you've had to wait an extended period of time for a referral. As you have left your feedback anonymously, I am not able to investigate your case specifically. To the general point of referrals, I would note that it can sometimes take a long time before you are seen by a specialist. This is due to NHS waiting lists which we do not have control over. Sometimes referrals are sent back to us by hospitals asking for information in different formats or to be redirected to an alternative service. All referrals are process by our team within seven days of initiation by a GP. It would be useful if you could make contact with me so that I can look into your case more specifically. You can walk into the Practice, call us on 02034746498, or contact us online at https://thepracticeat188.webgp.com/ and our staff will arrange a convenient time for us to meet. Yours faithfully, Ryan Bentley - Practice Manager
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Review titled Very sympathetic doctor
Rated 5 stars out of 5
by Aidel Hanovitch - Posted on 05 September 2024
My appointment was great. She was extremely professional, compassionate and understanding, and I knew I was in good hands under her care.
Visited September 2024
Review titled The Practice at 188
Replied on 17 September 2024
Dear Aidel, Thank you for your 5-star rating. We greatly appreciate your positive feedback and are pleased to know that your experience with our practice met your expectations. Should you have any further comments or need any assistance in the future, please don't hesitate to contact us. Kind regards, Oliver Digital Lead
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Review titled Great Practice
Rated 5 stars out of 5
by Agim - Posted on 06 October 2024
Been there today for flu jub after receiving an invitation by text message. The whole experience was spot one from receptionist to the nurse so quick and efficient beyond belief. Thank you very much for this to most probably the best Practice in London.
Visited September 2024
Review titled The Practice at 188
Replied on 06 October 2024
Dear Agim, Thank you for your feedback, we're glad to hear that you are satisfied with the service we provided at the clinic. Your comments will be passed on to the team who will be happy to hear your feedback. Kind Regards, Oliver - Digital Lead
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Review titled Face to face appointment
Rated 4 stars out of 5
by Anonymous - Posted on 23 September 2024
I received support from staff. The doctor was very helpful. She do the referral after examination. Thanks.
Visited September 2024
Review titled The Practice at 188
Replied on 23 September 2024
Dear Patient, Thank you for your feedback, we are glad to hear about your positive experience with the staff and doctor. Your comments will be shared with the team who will be happy to hear that you are satisfied with the service they provided. Kind Regards, Oliver - Digital Lead
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Review titled Great service
Rated 4 stars out of 5
by Dylan Marshall - Posted on 17 September 2024
I came to the GP practice to request 2 notes on my medical records. The staff member who helped me was professionally helpful and delivered a quick service, thank you.
Visited September 2024
Review titled The Practice at 188
Replied on 17 September 2024
Dear Dylan, Thank you for your 4-star rating. We greatly appreciate your positive feedback and are pleased to know that your experience with our practice met your expectations. Should you have any further comments or need any assistance in the future, please don't hesitate to contact us. Kind regards, Oliver Digital Lead