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The Redwell Medical Centre

1 Turner Road, Wellingborough, Northamptonshire, NN8 4UT

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 11 to 13 of 13

  1. Review titled Fantastic Service

    Rated 5 stars out of 5

    by Anonymous - Posted on 29 January 2023

    My parents moved to Wellingborough approx. 12 months ago. They joined this practice and unfortunately since they have both need attention from the professionals at the service. Every time from booking an appointment to seeing the required professional they have been dealt with efficiently , with politeness ,care and professionalism , and if required transferred to a specialist service . I cannot fault them at all and just wish I was with the practice . They even cleared up minor errors from my parents old practice and nothing has seemed to much bother or hassle for them at all. well done Redwell medical.

    Visited January 2023

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  2. Review titled Terrible Practice

    Rated 1 star out of 5

    by Anonymous - Posted on 20 December 2022

    Absolutely shocking practice and processes. Cant make appointments in advance, have to call up at 0830 to try and get an appointment, i was on the phone 0830 on the dot, 33rd in queue, when i finally got through was told sorry all appointments are gone and to try again tomorrow. I read some people think the receptionists are rude, yes they are, but all GP receptionists are rude, it must be a requirement of the role. Friendly - nope, helpful - nope, congrats you get the job

    Visited December 2022

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  3. Review titled Shut for lunch? Or not shut for lunch

    Rated 1 star out of 5

    by Anonymous - Posted on 04 November 2022

    I telephoned Redwell at 12.35pm, number 1 in the queue, but 25 minutes later I finally got to speak to someone, and when I questioned why it took that long to answer when I was number 1 in the queue she said "there hasn't been anyone on reception because we were at lunch" really!! So you do shut for lunch then? This surgery is getting worse than ever. My advice would be to go and register somewhere else.

    Visited November 2022

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