The Shirley Health Partnership
355 Shirley Road, Shirley, Southampton, SO15 3JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Warm reception, adaptable service
Rated 5 stars out of 5
by David Perry - Posted on 05 May 2023
Had a long term booking for a blood test but wanted to get in earlier on the day. Popped in and was met with a warm reception and checked in 90 minutes early. 5 minutes later I was seen. Happy Days. It has taken time to adjust from the 'old days' of being able to see your favourite gp at the drop of a hat but now I have a better grip of the electronic communication facilities, its great. The most important thing is that I feel confident that if I or my family are ill, I can get support.
Visited May 2023
Review titled The Shirley Health Partnership
Replied on 09 May 2023
Dear Mr Perry, thank you for taking the time to provide your feedback on your recent experience and that you are self-assured about using our services, which is great to hear. We will pass on your kind comments to our team, Shirley Health Partnership.
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Review titled The practice did not respond to my econsult
Rated 2 stars out of 5
by Anonymous - Posted on 16 May 2023
Disappointing that the practice did not answer my e-consult. Even when I submitted a message to say I haven’t had a response 1 week later, they still did not respond. I have since booked a face to face appointment but I’ve had to wait another two weeks.
Visited April 2023
Review titled The Shirley Health Partnership
Replied on 18 May 2023
Dear Patient, thank you for your feedback. We are sorry to hear that you did not get a response from your online consultation. In order to investigate this matter further please contact the reception manager with your details so we can review what has taken place. We appreciate you taking the time to comment on our services. Shirley Health Partnership.
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Review titled Great service
Rated 5 stars out of 5
by peter allen - Posted on 18 April 2023
I was wary of phoning because I thought I wouldn't be able to get an appointment, how wrong was I, I phoned the surgery at 8am and the very helpful receptionist booked me in to see a doctor at 10am, I kept the appointment, doctor gave me a prescription which I collected at 10-30, I was home by 11am with medication, all in all a tremendous service, thank you all so much, the NHS is the best and this surgery is wonderful.
Visited April 2023
Review titled The Shirley Health Partnership
Replied on 20 April 2023
Dear Mr Allen, thank you for taking the time to comment on your recent experience of using our services and that you had a really good episode of care. We will pass on your feedback onto our team here. Shirley Health Partnership.