The Valkyrie Surgery
Valkyrie Road P.C.C., 50 Valkyrie Road, Westcliff-on-Sea, Essex, SS0 8BUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick service
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
I was scheduled for a blood test. The blood test was done on time, and was done in less than 5 minutes.
Visited August 2024
The Valkyrie Surgery has not yet replied.
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Review titled Great practice
by Flora - Posted on 06 August 2024
I am happy with today’s service. She has taken my blood and I did not feel any pain. It was a quick service and 0 waiting time. Thanks
Visited August 2024
The Valkyrie Surgery has not yet replied.
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Review titled Minor op
Rated 5 stars out of 5
by Janine R Amar - Posted on 14 August 2024
Both the Dr. and the nurse who were very gentle and kind. I would like to thank them both for their kind attention
Visited August 2024
The Valkyrie Surgery has not yet replied.
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Review titled Good time
Rated 4 stars out of 5
by Geoffrey Licence - Posted on 01 August 2024
I was seen early and all was pleasant. It was relaxed and friendly and the needle didn’t hurt at all. I was lucky as I just managed to get the last space in the crowded carpark
Visited August 2024
The Valkyrie Surgery has not yet replied.
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Review titled Outstanding Practice
Rated 5 stars out of 5
by Sabah Mir - Posted on 12 July 2024
I saw The doctor just yesterday 11/7/24 to express my unhappiness with the local hospital and he readily contacted them to find a solution. I have been under the care of a specific Dr at Valkyrie Surgery for the last four years. I have a long-term illness, and throughout every stage of my diagnosis and treatment, I have been treated with care, respect, and compassion. The surgery is always accessible, and the reception staff are consistently pleasant and helpful. While I have had the opportunity to see other doctors, Valkyrie Surgery is diligent and caring in ensuring that I am seen by the same Dr who has been with me throughout my entire illness. It is unfortunate that people rarely leave positive reviews or share their positive experiences. Complaints about the lack of appointments or the waiting times should be directed towards NHS England to address funding issues, as this is not a fault of the surgery. Every time I attend, which is often, I notice that the surgery is always full. There should be better guidance on who should attend the doctor’s surgery and who should not. Many people visit for minor issues that could be addressed by a pharmacist, which unnecessarily uses up doctors' time. We all know the NHS system is seriously broken, and doctor surgeries can only do their best. In my opinion, Valkyrie Surgery is doing exceptionally well. It is one of the few places where you can see a doctor, have an ECG, and get a blood test in one visit. People often fail to appreciate what they have in such a well-rounded and caring surgery. I appreciate that organisations need to be monitored to maintain high standards. However, demoralising practices against exemplary surgeries like Valkyrie Surgery can lead to the loss of exceptional doctors and support staff. Constant scrutiny and lack of appreciation can drive dedicated professionals away from the system, ultimately harming the quality of care that patients receive. It is crucial to balance minor/ resolvable issues with recognition of the hard work and commitment these healthcare providers demonstrate on a daily basis.
Visited July 2024
The Valkyrie Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Myles H - Posted on 15 July 2024
I had an appointment at 11 for a minor operation and to my surprise I was called in 10 minutes early. The Dr was very helpful and explained everything really well. The minor op was then done and I was out just before my appointment time was supposed to be!
Visited July 2024
The Valkyrie Surgery has not yet replied.
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Review titled Brilliant service
Rated 5 stars out of 5
by Sarah Kenney - Posted on 12 July 2024
The doctor I saw today was extremely helpful and reassuring and I didn’t have a problem getting an appointment
Visited July 2024
The Valkyrie Surgery has not yet replied.
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Review titled Lovely nurse
Rated 3 stars out of 5
by Tracey Porscher - Posted on 31 July 2024
All very good, nurse very efficient. It's just a shame there's such a long waiting list for blood pressure monitors.
Visited July 2024
The Valkyrie Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 July 2024
The nurse was very friendly and helpful. I am pleased with my health check. It is very informative. Thank you
Visited July 2024
The Valkyrie Surgery has not yet replied.
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Review titled lovely nurses
Rated 3 stars out of 5
by Debra Lane - Posted on 12 July 2024
my appointment with the nurse was very calm she gave me my blood test and was polite. answered my questions honestly.
Visited July 2024
The Valkyrie Surgery has not yet replied.