The Valkyrie Surgery
Valkyrie Road P.C.C., 50 Valkyrie Road, Westcliff-on-Sea, Essex, SS0 8BUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Actually Listened
Rated 5 stars out of 5
by Anonymous - Posted on 26 July 2024
After struggling with my symptoms for quite a while I eventually ended up with one of the nurses who actually spent time listening to my concerns and issues. My appointment ran over but I wasn’t dismissed. This was the first time I felt someone was taking notice of me. Part of the consult included a referral to one of the GPs who acted in a similarly compassionate way. Their actions completely changed the situation at my medical issues were dealt with and since then I have received nothing but excellent care
Visited October 2023
The Valkyrie Surgery has not yet replied.
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Review titled Great practice- can't fault it.
Rated 5 stars out of 5
by Mary Coles - Posted on 30 October 2023
I was treated with kindness, sympathy, respect and understanding. My condition was explained clearly as was the procedure I had. I had been dreading my visit but certainly won't in the future should I need another procedure. The appointment was right on time too. I cannot fault this practice and I'm deeply moved by the care and concern of every nurse and doctor I have seen at this practice over the 4 years I've been attending.
Visited October 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Comprehensive clinic
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2023
I was dealt with civility and care. I have confidence with the doctor currently looking after me and it is reassuring that he has been with the practice for a considerable time. It is also comforting to be able to get blood tests and minor surgery at the practice clinic. I have been with the practice for over 20 years and although there have been changes in personal, I feel that I am known as a reasonable patient.
Visited October 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff. We look forward to many more years of a positive patient/practice relationship. Thank you.
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Review titled Absolutely superb great service
Rated 5 stars out of 5
by Scott fowler - Posted on 20 September 2023
I couldn't put into words how great my experience was, I was seen on time and the Dr fully explained everything to me and was so friendly and put me at ease.
Visited September 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2024
Always approachable, helpful. Prompt in repeat prescriptions and secondary care referrals. staff are very helpful especially the medical staff . I needed a secondary care referral. The GP saw me and did the relevant investigations and did the hospital referral straight away. He is very knowledgeable
Visited September 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Excellent service
Rated 5 stars out of 5
by Morgan Condon - Posted on 07 August 2023
Had a vasectomy and the doctor and nurse very very pleasant and very sensitive. They were extremely professional and very knowledgeable about the procedure
Visited August 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Valkyrie has everything I need
Rated 5 stars out of 5
by Maura Murphy - Posted on 17 July 2023
Today I attended Valkyrie surgery for a planned minor operation. My experience was extremely positive, as have been all my experiences with this practice. I was treated with care and respect by a highly professional and competent doctor who carried out the procedure with efficiency, giving clear and strong leadership for the kind, supporting practitioner. The doctor took time to explain what he was doing both before and afterwards and showed appropriate friendliness and interest to put me, the patient, at ease. The doctor took time to answer my questions, check another small lump and additionally explain some recent blood tests, which was all very helpful and reassuring. Overall, extremely informative, professional and patient- friendly treatment and all just a few minutes away from home. Thank you.
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. This is very much appreciated by all staff. Thank you
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Review titled A joke !!!
Rated 1 star out of 5
by Flo - Posted on 14 June 2024
I called at 9am on hold for 25 minutes for a same day or any day in the near future appointment, to be told to call back at 11am .. on hold for 50 minutes to be told there is no appointments available at all .. call back Tuesday morning and try for an appointment then .. no wonder A&E is inundated with people when you can’t get get a GP appointment Why is this Surgery still taking on new patients when clearly they do not offer the help that is needed to the people already registered here! I thought GP surgeries had a juty of care …
Visited July 2023
The Valkyrie Surgery has not yet replied.
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Review titled Quick and painless minor op
Rated 4 stars out of 5
by Maurice Jardine - Posted on 10 July 2023
The operation was pain free and very quick. I was pleased to have the minor op done locally and at a convenient time of day.
Visited July 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
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Review titled Excellant Service
Rated 4 stars out of 5
by Graeme Clarke - Posted on 12 July 2024
Attended for a blood test. Reception prompt and very helpful Nurse performing the test prompt kind and efficient service. The process for leaving this review is ridicuously complicated. As always the problems with the NHS are in the admin not the front line staff.
Visited July 2023
The Valkyrie Surgery has not yet replied.