The Valkyrie Surgery
Valkyrie Road P.C.C., 50 Valkyrie Road, Westcliff-on-Sea, Essex, SS0 8BUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Valkyrie Surgery.
Reviews
-
Review titled impossible to get an appointment
Rated 2 stars out of 5
by Anonymous - Posted on 31 January 2024
tried calling at 8:00am to make an appointment. i was caller number 40!! after holding for more than a half hour i was told that all appointments for the morning were taken. The same thing repeated itself when i tried calling at 11am to book an afternoon appointment!!! how is one supposed to get an appointment? very disappointed and frustrated
Visited January 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
Thank you for your review. We have in recent weeks employed more staff able to triage to help with the winter pressures. I am sorry that you experienced some issues obtaining an appointment.
-
Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2024
Had minor surgery and the surgeon and nurse I had were fantastic, they made me feel completely at ease and comfortable with the whole procedure
Visited January 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Great practice and made me feel at ease
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
Great service overall and the doctor made me feel comfortable throughout the whole process. Recommended!
Visited January 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff. Thank you for your recommendation.
-
Review titled Excellent professional service
Rated 5 stars out of 5
by Conrad Stevenson - Posted on 29 January 2024
Great service from booking the appointment to having my treatment totally professional and excellent service.
Visited January 2024
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Great practice
Rated 5 stars out of 5
by Dean Lindoe - Posted on 13 December 2023
Many thanks to the doctor and his assistant for my vasectomy surgery today. I was made to feel at ease and relaxed at all times and was really pleased with all the information needed and the way the doctor presented it to myself.
Visited December 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Lovely Doctor! Felt extremely at ease.swift.
Rated 5 stars out of 5
by Joanna Tuck - Posted on 13 November 2023
Such a lovely Doctor. Felt at ease immediately. Explained everything. Carried out procedure swiftly and paid free. How fortunate am I?!
Visited November 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Great doctor & procedure
Rated 5 stars out of 5
by Anonymous - Posted on 15 November 2023
Very professional, efficient doctor and great overall patient care for a minor operation. I would highly recommend.
Visited November 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Great surgery
Rated 5 stars out of 5
by Darren newell - Posted on 15 November 2023
Was very friendly and helpful. I felt calm all the time through my surgery Both nurse and surgeon were very supportive in making sure I was ok
Visited November 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Reemergence of my reports
Rated 4 stars out of 5
by Arunkumar - Posted on 21 March 2024
When we recently moved from Basildon to Southend, my blood reports and other investigations were not accessible by me in my NHS app. I raised this with thf GP over the phone anc in person but unfortunately they couldn't help me in getting the reports. Finally I met the chief consultant in the GP and he explained me the problem. After few weeks, fortunately, now I could see my past reports except for few months. Thanks to the surgery team.
Visited November 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff.
-
Review titled Professional experience
Rated 5 stars out of 5
by Josh Reynolds - Posted on 05 October 2023
Thoroughly professional experience dealing with all parts of the surgery. From arrival through to my procedure I was welcomed warmly & offered all the help I needed. During the procedure itself, the doctor and nurse made me feel relaxed whilst proceeding with the expected care & diligence. Fantastic surgery , would highly recommend
Visited October 2023
Review titled The Valkyrie Surgery
Replied on 22 March 2024
We are so pleased that you had a positive experience at Valkyrie Surgery. Thank you for your positive review. This is very much appreciated by all staff. Thank you for your recommendation.