The Village Surgery
113 East Barnet Road, Barnet, Hertfordshire, EN4 8RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional
Rated 5 stars out of 5
by Lawren Akaigwe - Posted on 21 August 2024
quick waiting time to get an appointment Doctor was nice and kind Explanation was very clear I waited for the appointment for a very short time
Visited August 2024
The Village Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Liam Gordon - Posted on 21 August 2024
I needed a face to face with GP before going to hospital got appointment before going back to hospital after operation
Visited August 2024
The Village Surgery has not yet replied.
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Review titled First Class Practice
Rated 5 stars out of 5
by Janet Marsh - Posted on 08 June 2024
Very kind and helpful receptionists. Easy to get an appointment. All the GPs are excellent. Great to be able to have blood taken and other tests at the surgery with excellent practice nurse saving visits to hospital. I feel lucky to be a patient here and so glad I changed to this practice some years ago. Receptionist helped me to book a blood test yesterday to fit in with another appointment and to add other tests to save a double visit. Always a friendly welcome which puts one at ease.
Visited June 2024
The Village Surgery has not yet replied.
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Review titled Remarkable Practice
Rated 5 stars out of 5
by Marion Firth - Posted on 15 May 2024
This practice reminds me of how a doctor’s surgery was run when I was a child. Staff here have time for each individual, from reception, the practice nurse to the doctors. Thank you for giving myself and my husband the chance to sing your praises.
Visited May 2024
The Village Surgery has not yet replied.
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Review titled Compassion
Rated 5 stars out of 5
by SarahB - Posted on 26 April 2024
Brilliant admin support who listen and really do care whether over phone or face to face Responsive timely GP and Practise nurse who listened to my issue and assessed professionally Thank you 🙏🏻
Visited April 2024
The Village Surgery has not yet replied.
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Review titled Quick service
Rated 4 stars out of 5
by Anonymous - Posted on 27 March 2024
Left a water sample at 10 am and by 11 it was dealt with and prescription in chemist. Was very pleased with the quickness of it. Well done
Visited March 2024
Review titled The Village Surgery
Replied on 27 March 2024
Dear Patient, Thank you for your kind review. We aim to do our best for all our patients where possible. Keep well, Lynn Armstrong Practice Manager
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Review titled In a world where you can be anything…. Be Kind!
Rated 5 stars out of 5
by Catherine - Posted on 14 February 2024
The receptionist’s phone manner was impeccable and so patient when answering questions. Followed by one of the kindest GP s I have been treated by. Firstly I was allowed the time to say how I felt and was listened too and not hurried in and then out! I was given very detailed advice followed by a smile - which meant a lot! Lastly I was asked if I had any further questions or did I need any other support. Definitely will be asking to be seen by the same GP next time I need to see one. Thanks
Visited February 2024
Review titled The Village Surgery
Replied on 19 February 2024
Dear Catherine, Thank you for your lovely review. Your kind words mean a lot to us. We try to do our best for every patient and it's great to hear when we are doing well. Keep well, Lynn Armstrong Practice Manager
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Review titled Amazing practice and staff
Rated 5 stars out of 5
by Glynice - Posted on 06 February 2024
This was the first time I visited my new surgery. The lady on the phone was very polite and arranged an appointment quickly. She was kind. The GP I saw was the best I had seen in many years. With only 2 hours notice he was very familiar with my medical history, he was knowledgeable and prescribed medication, explaining why and he was so thorough I feel very safe with and confident in him. Someone I can trust to advise wisely on any medical problems I might have. With all the constraints on GPs and staff, it is so reassuring to find a practice treating patients with such dignity and respect
Visited February 2024
Review titled The Village Surgery
Replied on 12 February 2024
Dear Glynice, Thank you so much for your lovely kind and positive review. It means a lot to us as a practice that our patients are happy and satisfied with the service we provide. I will feed your comments back to all the staff. Lynn Armstrong Practice Manager
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Review titled Friendly and helpful practice
Rated 5 stars out of 5
by Eva Hadjidemetri - Posted on 10 January 2024
I am very impressed with the help of the reception staff. Very helpful and professional. They do go above and beyond to help the patients. The doctors are very knowledgeable and professional. Even when you slug down and don’t follow their instructions, they will find the kind way of getting you on the track. Thank you ☺️
Visited January 2024
Review titled The Village Surgery
Replied on 18 January 2024
Dear Eva, Thank you so much for your kind and positive review. We do our best to help our patients and its good to know it works. Lynn Armstrong Practice Manager
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Review titled Fantastic practise
Rated 5 stars out of 5
by Shahnaz Laloui - Posted on 02 December 2023
This was first visit at this surgery as a new paitient, since Covid with my previous surgery I haven’t been able to see a doctor, they was a reason and you count not even get through no matter what time t you called. My sister recommended this surgery as she is registered with them. Great friendly staffs, very efficient , I saw a doctor , and sorted my issue out and I can’t thank them enough .
Visited December 2023
Review titled The Village Surgery
Replied on 06 December 2023
Dear Shahnaz, Thank you so much for your kind and sincere feedback. We are glad to hear you are happy with our surgery, we do try our best to please and accommodate everyone. Lynn Armstrong Practice Manager