The Village Surgery
113 East Barnet Road, Barnet, Hertfordshire, EN4 8RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring practice G
Rated 5 stars out of 5
by Denese Lancer - Posted on 10 November 2024
The admin and receptionist were very caring and helpful. The GP examined me and listened to me so I felt confident when I left that I had very good attention and this helped my recovery.
Visited September 2024
The Village Surgery has not yet replied.
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Review titled Appalling, standards have slipped
Rated 1 star out of 5
by Judith Diamond - Posted on 18 September 2024
On behalf of my 100 Yr old mother who has been a patient at the practice for decades, I requested an appointment to have ear wax removed. "The GPs don't do that any more" which is already unacceptable. It would take a practice nurse minutes to undertake this procedure. After multiple requests I finally picked up the referral form this morning. The form provides a contact number to discuss the appointment date. The letter states that if we have not heard back by 11 November to contact them. I called but only recorded messages. Tried another number, the call centre "sorry we can't help". I need to take mum to get her ears done by 24 September, but this is proving impossible. I am very glad I no longer live in this overcrowded country with its appalling health system. Its like a 3rd world country. As for the Village Surgery, it has become a business, no longer putting the patient first. GPs working part time and then going to the private sector.
Visited September 2024
The Village Surgery has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Lawren Akaigwe - Posted on 21 August 2024
quick waiting time to get an appointment Doctor was nice and kind Explanation was very clear I waited for the appointment for a very short time
Visited August 2024
The Village Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Liam Gordon - Posted on 21 August 2024
I needed a face to face with GP before going to hospital got appointment before going back to hospital after operation
Visited August 2024
The Village Surgery has not yet replied.
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Review titled Great practice, professional and helpful staff!
Rated 5 stars out of 5
by Imogen Gray - Posted on 21 October 2024
In August I called to request an appointment for ongoing issues. The receptionist was firm but very helpful and I have received fantastic care from the GP team. I felt really listened to, the tests I needed to have were carried out quickly and a treatment plan put in place. I am so grateful for everyone's hard work in helping me find out what's wrong and what can be done to fix it. Very professional and personable staff throughout the practice.
Visited August 2024
The Village Surgery has not yet replied.
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Review titled First Class Practice
Rated 5 stars out of 5
by Janet Marsh - Posted on 08 June 2024
Very kind and helpful receptionists. Easy to get an appointment. All the GPs are excellent. Great to be able to have blood taken and other tests at the surgery with excellent practice nurse saving visits to hospital. I feel lucky to be a patient here and so glad I changed to this practice some years ago. Receptionist helped me to book a blood test yesterday to fit in with another appointment and to add other tests to save a double visit. Always a friendly welcome which puts one at ease.
Visited June 2024
The Village Surgery has not yet replied.
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Review titled Remarkable Practice
Rated 5 stars out of 5
by Marion Firth - Posted on 15 May 2024
This practice reminds me of how a doctor’s surgery was run when I was a child. Staff here have time for each individual, from reception, the practice nurse to the doctors. Thank you for giving myself and my husband the chance to sing your praises.
Visited May 2024
The Village Surgery has not yet replied.
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Review titled Compassion
Rated 5 stars out of 5
by SarahB - Posted on 26 April 2024
Brilliant admin support who listen and really do care whether over phone or face to face Responsive timely GP and Practise nurse who listened to my issue and assessed professionally Thank you 🙏🏻
Visited April 2024
The Village Surgery has not yet replied.
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Review titled Admiration and Gratitude.
Rated 5 stars out of 5
by Pany - Posted on 28 October 2024
I visited the surgery to see my Gp complaining of a painful neck and arms, numbness and tingling in my hands. After his examination he sent me for an emergency mri. Within two days of having the mri another Gp from the practice called me to say that she was referring me to see a spinal consultant. Upon seeing the consultant at the end of July, I had my surgery scheduled for early September. It was rescheduled to October due to more tests being required to ensure my safety due to the complexity of the Cervical Spine surgery that was needed to stop my condition from getting worse and possibly loosing the use of my limbs. My Gp was thorough and clearly understood that there could have been something amiss. He expedited the referral for my mri. I was surprised to get the call only two days after my mri from another one of the doctors from the practice that I had never met. She clearly understood the urgency as the mri report indicated Myopathy. Which is a condition where the spinal cord is being compressed. In my case it was a five point inpingment. With signs of nerve damage already appearing. I feel so lucky to be a patient at a practice that clearly has Doctors that are dedicated to giving exception patient care. Excellent listening, understanding and expediency from the Doctors and staff at The Village Surgery. Thank you all for helping me maintain my health.
Visited March 2024
The Village Surgery has not yet replied.
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Review titled Quick service
Rated 4 stars out of 5
by Anonymous - Posted on 27 March 2024
Left a water sample at 10 am and by 11 it was dealt with and prescription in chemist. Was very pleased with the quickness of it. Well done
Visited March 2024
Review titled The Village Surgery
Replied on 27 March 2024
Dear Patient, Thank you for your kind review. We aim to do our best for all our patients where possible. Keep well, Lynn Armstrong Practice Manager