The Village Surgery
31 Bramhall Lane South, Bramhall, Stockport, Cheshire, SK7 2DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent standards
Rated 5 stars out of 5
by Eva Neill - Posted on 19 August 2024
I have recently had to attend and speak to the practice on several occasions over the past couple of months. The reception team were helpful and courteous when booking appointments. The standard of care I have received has been excellent, with the GP taking the time to listen, be supportive and show true empathy. My condition was dealt with efficiently and treatment delivered without delay. I cannot fault this practice. I would highly recommend.
Visited August 2024
The Village Surgery has not yet replied.
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Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 30 July 2024
Had a great appt with the nurse today, very friendly, helpful, thorough and supportive. Wouldn’t hesitate to recommend this surgery.
Visited July 2024
The Village Surgery has not yet replied.
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Review titled Fantastic care from GP’s
Rated 5 stars out of 5
by Anne Brice - Posted on 15 July 2024
Recently my elderly dad needed home visits, three different GP’s from the Practice came and each one was excellent. We had incredible support from all of them, they were without exception compassionate, caring, professional and efficient. Even on a Friday afternoon, one of the GP’s managed to monilise the Crisis Team and the District Nurses, and set up a plan of action. Our Dad has improved significantly, and we are very thankful for the support of the surgery. Far too often, negative comments are made about General Practitioners, so it’s good to be able to give praise where it’s due. What is also astonishing is that the NHS is free at the point of delivery, so we owe you all huge thanks. Thank you to all concerned, we as a family really appreciate you all.
Visited June 2024
The Village Surgery has not yet replied.
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Review titled Fantastic support
Rated 5 stars out of 5
by Barbara Kirby - Posted on 16 July 2024
My dad was very ill. Several doctors from this surgery saw him in a short space of time. They were able to diagnose some serious issues that he had, provide quick prescriptions, organise a crisis team, provide access to support teams, and as he recovered continued to provide fantastic support. They were all caring and compassionate, whilst providing the input he needed. Thank you!
Visited June 2024
The Village Surgery has not yet replied.
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Review titled Going the extra mile
Rated 5 stars out of 5
by Anonymous - Posted on 18 May 2024
I submitted an online request for a repeat prescription. The same day, the Dr called me to ask if I was aware that my mirena coil is due to be replaced and then explained my options and offered to refer me. As a result, I now have a referral and a prescription for additional HRT to cover the period until my coil appointment. I was extremely impressed. Not only that a Dr proactively called me but also that she was so helpful and gave me advice I didn’t realise I needed. I would 100% recommend this surgery. I have had nothing but excellent service from them for both myself and my children.
Visited May 2024
The Village Surgery has not yet replied.
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Review titled Exceptional service
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
Rang at 11.30, triaged by a g.p at 1pm for a non urgent problem. Seen at 4pm that day. That's how a good system works when used properly. Great g.p Liked the lovely music in the reception area. Surgery clean and bright. So glad it's my g.p surgery.
Visited April 2024
The Village Surgery has not yet replied.
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Review titled The best GP surgery
Rated 5 stars out of 5
by Paula - Posted on 01 March 2024
Dear all at the Village surgery, Once again I have nothing but absolute praise for this wonderful surgery. Everyone from receptionist, nurses, and GPS always go above and beyond for you. You always get an appointment if you call at the stated times. I do not know how they do this but am beyond grateful ! Recently at my appointment I saw one of the Nurse practitioners about an intimate and possibly serious issue. I was treated with amazing kindness, professionalism and skill. I felt that despite my situation I had a positive experience in which I felt I had been provided (again) with everything I needed, and more. This is a surgery you should be very proud of, and I hope this is always the case in these very challenging times. Many thanks
Visited February 2024
The Village Surgery has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 November 2023
I only have positive things to say about The Bramhall Village Surgery. The GP’s and nurses are always friendly and compassionate which is very much appreciated.
Visited November 2023
The Village Surgery has not yet replied.
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Review titled Poor service and care
Rated 2 stars out of 5
by Anonymous - Posted on 06 November 2023
The service at this surgery is really poor and there is zero follow ups . I’ve phoned the surgery three times to get results. On the first occasion I was told they will look into, on the second they will call me back - nobody called. After the third chase the surgery said they’d send another email follow up. Trying to ascertain when they will call me back was impossible as the woman on the phone just seemed disinterested and said she’d write a note on my file. Not great service. I would expect when you say you will respond to a patent with test results that you would follow that up.
Visited October 2023
Review titled The Village Surgery
Replied on 22 November 2023
Dear Patient We are sorry to hear about your experience which we agree does fall short of our usual high standard of service. Please contact the Practice Manager if you would like to discuss this further
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
The village surgery staff are very friendly. From the reception team to nurses and doctors. Great service. Always they try to help. Highly recommend the surgery
Visited September 2023
The Village Surgery has not yet replied.