The Willesden Medical Centre
144-150 High Road, Willesden, London, Greater London, NW10 2PTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Willesden Medical Centre.
Reviews
-
Review titled Excellent practice
Rated 5 stars out of 5
by Tom Territt - Posted on 13 February 2023
I had a recent appointment with a GP. On arrival I was booked in, in seconds, the receptionist was Friendly and very efficient. My consultation was excellent, all matters of concern resolved. All of the areas I visited were Clean, clear and tidy. A most satisfactory experience. Top marks
Visited February 2023
Review titled The Willesden Medical Centre
Replied on 13 February 2023
Dear Tom Thank you, we very much appreciate your comments about the team and the building. I will pass your feedback onto the staff. kind Regards P Campbell Practice Manager
-
Review titled Shocking service
Rated 1 star out of 5
by Anonymous - Posted on 20 October 2022
It is impossible to make an appointment or see a GP. I have spent hours waiting for my calls to be answered. The service provided is absolutely shocking. I have tried completing the online econsult form and I am never called by the deadline given. Also, when I finally get a call, it is not from a GP at the surgery instead it is outsourced. The GPs that contact do not read the detail on the referral form and are of no real assistance. I was then told I could be seen by a GP, but it would be in Kingsbury or Kilburn. I do not drive and the issue I need to see my GP about affects my mobility. I asked that the matter be referred back to a GP at this surgery where I am a patient. Still have had no contact from any GP at the surgery. I would really advice that this practice be avoided at all costs. It is extremely distressing when you are unwell and have to deal with this disgraceful service. Management at the practice really need to step up and provide an actual service to patients, it is really shameful what is going on in this surgery.
Visited October 2022
Review titled The Willesden Medical Centre
Replied on 20 October 2022
Dear Patient, Please can you email me at the practice nhsnwl.e84021@nhs.net with your contact number so that I can contact you directly. We can then discuss, and I can look further into these issue that you have raised. Thank You P Campbell