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The Willows Practice

Hainault Health Centre, Manford Way, Chigwell, Essex, IG7 4DF

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about The Willows Practice.


Reviews

Displaying 71 to 80 of 100

  1. Review titled Above and beyond

    Rated 4 stars out of 5

    by Mrs Lisa weller - Posted on 16 May 2023

    After a mix up at the surgery the receptionist went out of her way to contact the dr who very kindly found a way to see me today Thank you so very much

    Visited May 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 22 September 2023

    Thank you for taking time to leave a review about our service. We really appreciate it and your comment has been shared with the rest of the staff. We hope you continue to remain happy with our service. Kind Regards The Willows Medical Practice

    Report as unsuitable


  2. Review titled Outstanding Practice

    Rated 5 stars out of 5

    by Linda - Posted on 24 May 2023

    I have had an outstanding service with this practice. So many Nhs services are under enormous pressure. This practice has gone above & beyond. A good GP equals peace of mind. I'm just remembering to say thank you & be grateful where credit is due.

    Visited May 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 16 June 2023

    Dear Linda, Thank you for your kind words and showing appreciation. We are very pleased to hear that you experienced outstanding service. Here at the Willow Practice we do strive for the best and put our patients first. Kind Regards Shabnam Khawaja Business Manager

    Report as unsuitable


  3. Review titled A very caring practice

    Rated 5 stars out of 5

    by Cyndy Lessing - Posted on 22 May 2023

    I am very happy with the caring service received at The Willows. The drs and staff are determined to make the practice even better.

    Visited May 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 16 June 2023

    Dear Cyndy, Thank you for your kind words and showing appreciation. Yes we are all determined to do the best for our patients at all times. Kind Regards Shabnam Khawaja Business Manager

    Report as unsuitable


  4. Review titled Great Dr

    Rated 5 stars out of 5

    by Jack lessing - Posted on 18 April 2023

    The Dr was kind, considerate and very knowledgeable she helped me so much. Arranged medication and further consultation with hospital. Asked me to come back after next course of antibiotics.

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 02 May 2023

    Dear Jack. Thank you for taking the time to write a review. I am glad you are feeling confident and reassured. I will certainly pass on your comments to the doctor concerned. Once again, thank you

    Report as unsuitable


  5. Review titled Excellent service and staff

    Rated 5 stars out of 5

    by Sana - Posted on 26 April 2023

    I highly recommend Willows Medical Center. The environment is friendly, the reception staff is helpful, and the overall quality of health and well-being delivery is excellent. The cleanliness is exceptional, and everything about the center exudes professionalism and care for patients.

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 04 May 2023

    Dear Sana. Thank you very much for your review. All our staff and doctors will be so happy to know that they are appreciated.

    Report as unsuitable


  6. Review titled Very caring and helpful

    Rated 4 stars out of 5

    by Jackie - Posted on 18 April 2023

    I’ve had interactions with two GP Partners in the past week and one of the receptionists. They were all very kind, caring and eager to help.

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 02 May 2023

    Dear Jackie. Thank you for your support and kind review. All the staff try to provide a good service so it is lovely to hear positive comments from the patients. Thank you once again

    Report as unsuitable


  7. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 April 2023

    Very helpful service. I was given the right advice and care with all my queries and issues I have been referred for a blood test by next week which was very helpful as i was really concerned

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 02 May 2023

    Dear Patient. It's good to know we are appreciated and even better to hear we have eased your concerns. Thank you for taking the time to write this review

    Report as unsuitable


  8. Review titled Amazing practice

    Rated 5 stars out of 5

    by Lisa Landsberg - Posted on 12 April 2023

    So so happy with the doctors at this surgery , they go above and beyond, had a appointment this morning and this doctor was so attentive and reassure me, that would never change my surgery!

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 02 May 2023

    Dear Lisa. Thank you for this review and I will certainly pass on your gratitude to the doctor concerned. Once again, thank you

    Report as unsuitable


  9. Review titled Great service

    Rated 5 stars out of 5

    by Rechel Aranas - Posted on 04 April 2023

    Called in to get an appointment and was booked in the next day. I was seen by a lovely doctor who answered my questions patiently and professionally. Also, thank you to the ladies at reception for being so lovely and smiley. Great service overall from the practice.

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 02 May 2023

    Dear Rechel. Thank you for taking the time to write this review. It is much appreciated and the staff are very grateful to you. I will pass on your gratitude to everyone.

    Report as unsuitable


  10. Review titled Great practice & Great Dr

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 April 2023

    Always able to help when my little one was unwell & had skin problem. Dr was fantastic, very reassuring with my test result and referred me for all the necessary scan. Informed and called straight away to update with my condition and result. Thank you so much for being so helpful. And the receptionists had been so kind helping my little one to see dr.

    Visited April 2023

    Report as unsuitable

    Review titled The Willows Practice

    Replied on 02 May 2023

    Dear Patient. It is so nice to receive positive comments. It's a very difficult and demanding job on reception with little thanks sometimes, so its very refreshing to hear we are doing a good job. I also glad to hear you were very happy with your consultation. Thank you once again

    Report as unsuitable