Tower Family Healthcare
16 Market Street, Tottington, Bury, BL8 4ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Let down
Rated 1 star out of 5
by Anonymous - Posted on 19 January 2023
Minor skin problem so went to pharmacy as is encouraged these days. Pharmacist said I needed to see doctor. GP services not available for anything other than severe illness. So effectively we now have no access to routine medical care. Third world!
Visited January 2023
Tower Family Healthcare has not yet replied.
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Review titled Excellent service as always
Rated 5 stars out of 5
by Clare Mariani - Posted on 11 January 2023
Rang the practice for advice on a problem with one of our children as 'Ask my GP' was closed to new requests. Receptionist very helpful, immediately logged the query and a GP called back within 24 hours giving very helpful clinical advice and a related prescription. An excellent practice that always does their best to support and advise.
Visited January 2023
Tower Family Healthcare has not yet replied.
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Review titled Impossible to contact
Rated 2 stars out of 5
by Anonymous - Posted on 08 January 2023
They closed the message service to ask for a phone call it said you had to ring put on hold for 58 mins before being cut off had to get my husband to leave work and drive me there as I was too ill to drive I was left at the desk for ,10 mins before anyone came out I explained I had COVID and was too ill to be standing there .the reception did apologise ,do you really want me stood there feeling so ill luckily there was only 2 people in the whole place really quiet. truly awful experience.
Visited January 2023
Tower Family Healthcare has not yet replied.
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Review titled Ask my GP a complete waste of time
Rated 1 star out of 5
by rsgalloway - Posted on 16 November 2022
Left a message on ask my GP on Monday morning at 8am after suffering with a painful sinus infection. Heard nothing at all on Monday or Tuesday despite my husband ringing 4 times to ask for help. On Wednesday morning, my husband phoned again explaining to them how much pain I was in. Finally a phone call. Using the previous system, I would have been able to get an appointment on Monday morning without any issue at all.
Visited November 2022
Tower Family Healthcare has not yet replied.