Trumpington Street Medical Practice
56 Trumpington Street, Cambridge, Cambridgeshire, CB2 1RGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2023
All staff were helpful and professional. Service was good. Didn’t have to wait for scheduled appointment. Thank you for your care.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Excellent Drs
Rated 5 stars out of 5
by Jonathan W - Posted on 17 October 2023
Once you are face-to-face with a Dr or Nurse, it's all good. They are helpful, empathetic, supportive and you don't feel rushed. Texts to confirm appointments are very useful. However, some of the support systems are rather clunky and could be made more patient-friendly. Three aspects, in particular, come to mind. 1. The surgery's electronic communication system has very restricted access hours, especially difficult for working people; for example, if I want to send a communication in the evening, it won't let me. 2. Any patient who is on the MyChart system (used by Addenbrooke's hospital), will get their test results before the surgery sees them, which could be problematic. With the patient's permission, the surgery can access a patient's MyChart, but I was told that this couldn't be done as it would mean accessing an external link! 3. Should you be referred to Addenbrooke's or other specialists for further consultation, you have no idea when you will get an appointment and there's no way of finding out, so you can't plan ahead. These three issues can create huge frustration and anxiety if you are feeling under the weather. If there's a will to fix these issues, the public impression that the surgery gives would be improved exponentially.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Miki - Posted on 05 October 2023
Attentive,professional and friendly! Because I had a smear test, I didn’t feel any discomfort or pain at all. Thank you very much!
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled First class practice
Rated 5 stars out of 5
by Jim - Posted on 13 October 2023
Went yesterday and the Dr was absolutely amazing. Really helpful and understanding. Diagnosed my problem and organised cure. What more could you want?
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
Very happy with my experience. Helpful and professional advice on my diagnose. Also had advice about the long term handling of my condition. Can’t recommend it enough.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Working hard to keep us safe and well
Rated 5 stars out of 5
by Ann Muston - Posted on 04 October 2023
The flu and covid jabs on Saturday 29 September were quick and efficient with friendly staff. I’d had an issue with the app for my covid jab and had phoned the previous week to check what to do. Very helpful staff explained that I could ask for the covid one when I had the flu one. I didn’t need to check when I arrived as it had already been registered. I have been with this practice for 43 years and appreciate that times have changed and given the many demands on the NHS, waits may be longer than expected. The system put in place for emergency appointments goes work and I was called and asked to visit the surgery to see a doctor. My most recent appointment for a blood test flagged up that I was due a general medical. This has been booked. The practice had an active Patient Participation Group and is also represented on the Cambridge Primary Care Patients Group and one of the group attends the Cambridge Healthwatch Forums. The practice had its own allotment with food from it being made available for patients to collect from the Clay Farm surgery. You can’t please all patients all of the time but this practice does its best to achieve pleasing all of them most of the time.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Efficient and friendly
Rated 4 stars out of 5
by Jane - Posted on 07 October 2023
The practice provides an excellent service although sometimes it can be hard navigating routes to make contact
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Great medical staff
Rated 5 stars out of 5
by A patient of over 5 years - Posted on 09 October 2023
Staff were extremely kind and patient when dealing with my anxiety around certain women's health issues, giving me really helpful practical advice, as well as carrying out medical checks with care and compassion.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Practice nurse very competent and professional
Rated 3 stars out of 5
by Anonymous - Posted on 06 October 2023
I had to have an intimate procedure done that I was quite worried about. The nurse made me feel at ease. She was respectful and made sure that my dignity was preserved at all times. She carried out the procedure swiftly. I had no pain. I left feeling relieved and well cared for.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.
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Review titled Good all round practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2023
My recent experience as always was thorough in approach, not rushed and very considerate. Very good experience.
Visited October 2023
Trumpington Street Medical Practice has not yet replied.