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Trumpington Street Medical Practice

56 Trumpington Street, Cambridge, Cambridgeshire, CB2 1RG

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 31 to 33 of 33

  1. Review titled Such a joke practice

    Rated 1 star out of 5

    by Karla Pastor Bonel - Posted on 28 April 2023

    Appaling Receptionists service. I had to call the 111 as I was in agony after three days trying to book an appointment in that practice and they meant and had to call me the same day and they completely ignored me. I provided with my telephone number and instead of reaching me out, they decided to send a text message to my boyfriend’s telephone number saying I should wait over a week as I had my first session with my physiotherapy in 9 days. I would like to mention that I did not get signed off work so I was working full time with a 2 year old boy. So non stop.

    Visited April 2023

    Report as unsuitable

    Trumpington Street Medical Practice has not yet replied.


  2. Review titled Good dr’s but new booking system difficult

    Rated 3 stars out of 5

    by Anonymous - Posted on 03 February 2023

    The dr’s are generally quite good, however trying to book an appointment has now become even more difficult. I phoned to book an appointment a month in advanced. I’m then told to book online, however it says that due to there being no more appointments today they have closed the booking system. I didn’t want an appointment today. I was told to book on Monday between 8am and 12pm. Then the dr will review whether I need one. This all seems a bit long winded…all I wanted was a regular check up to get a new prescription for the contraceptive pill. It’s never been an issue to book that over the phone…it’s a standard appointment. Online booking system seems very flawed.

    Visited February 2023

    Report as unsuitable

    Trumpington Street Medical Practice has not yet replied.


  3. Review titled Next appointment is a month away. 5 hour call back slots.

    Rated 2 stars out of 5

    by Anonymous - Posted on 09 December 2022

    No appointments. Also no specified time slots. Most people work (being a healthcare professional myself I cannot expect a call anytime in the day). I have worked at GP practices in the past and they are able to offer shorter time slots so that I can make appropriate arrangements to take the call. Ridiculous to offer a 5 hour time slot for people in full time employment.

    Visited December 2022

    Report as unsuitable

    Trumpington Street Medical Practice has not yet replied.