Vine Medical Group
Forest End Site, Forest End, Waterlooville, Hampshire, PO7 7AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great service
Rated 4 stars out of 5
by Emma - Posted on 18 June 2024
Had a blood test phlebotomist was lovely and chatty and put me at ease. Had a text the next day with the result
Visited June 2024
Review titled Vine Medical Group
Replied on 08 July 2024
Dear Emma, Thank you for taking the time to leave us your comment. We will pass your comment back to our phlebotomist. All the best, Vine Medical Group
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Review titled Not great
Rated 1 star out of 5
by Marnie Weaver - Posted on 10 June 2024
I am struggling with anxiety at the moment the dr I saw was considering and sometimes a bit disrespectful I was ment to be referred to the hospital in November but that never happened.
Visited June 2024
Review titled Vine Medical Group
Replied on 11 June 2024
Dear Marnie, Thank you for taking the trouble to leave a review and I am sorry that you didn't have a positive experience. We will look into this in more detail and come back to you with a response offline. With kind regards, Vine Medical Group
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Review titled Great staff
Rated 4 stars out of 5
by Anonymous - Posted on 03 June 2024
The GP today was so kind and went above and beyond her job to fit me in when I'd gone to the wrong Vine surgery by mistake. She listened well and prescribed me what I needed. They are very busy but care for you when you get there. The receptionist was kind too.
Visited June 2024
Review titled Vine Medical Group
Replied on 07 June 2024
Dear Anonymous, Thank you for leaving us a great review. I will share your comment with the GP team. Kind Regards, Vine Medical Group
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Review titled Doctors surgery
Rated 5 stars out of 5
by David Clark - Posted on 28 June 2024
I saw the doctor about a recent hospital visit, regards treatment and my medication, along with questions regarding longer term health, and he put me at ease and answered all my concerns, I was very pleased and reiterate the need to have a face to face with a doctor, to answer and allay any problems that you simply can't find elsewhere, was excellent to get answers from doctor and put my mind at rest.
Visited June 2024
Vine Medical Group has not yet replied.
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Review titled So much more complicated than it needs to be!
Rated 2 stars out of 5
by Anonymous - Posted on 26 June 2024
Tried to book online but it didn’t go through. Tired to over the phone but receptionists no help and referred me to swish clinic who then told me that if the doctors do a service they should not be referring patients elsewhere. Called the doctors back the receptionist kept reminding me there’s a waiting list… okay so I’d like to book an appointment please. Then was informed the appointments had timed out for the day. Dealing with my newborn baby is easier than getting an appointment!
Visited June 2024
Review titled Vine Medical Group
Replied on 08 July 2024
Dear Anonymous, Sorry to hear you've had problems accessing our services. We haven't had any other complaints about appointment requests not going through on our online platform. We currently don't hold a waiting list and I'm not sure what a swish clinic is, so unfortunately I'm unable to respond any further at the moment. If you'd like to discuss this further, please contact us directly. Kind Regards, Vine Medical Group
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Review titled Above and beyond
Rated 5 stars out of 5
by John W - Posted on 12 June 2024
Not only did the practitioner deal with my immediate problem, but also gave me a detailed review of a previous problem. Excellent!
Visited June 2024
Review titled Vine Medical Group
Replied on 12 June 2024
Dear John, Thank you so much for leaving such a positive review about your recent experience, which has been shared with the clinical team. With kind regards, Vine Medical Group
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Review titled Health check
Rated 4 stars out of 5
by Anonymous - Posted on 12 June 2024
Seen a little late but the nurse apologised and gave an explanation. Very pleasant but efficient health review.
Visited June 2024
Review titled Vine Medical Group
Replied on 12 June 2024
Dear patient, Many thanks for taking the trouble to leave your feedback and it was helpful to hear that although she was running late, the nurse gave an explanation as to why. It is also reassuring to hear that the review was efficiently carried out and a pleasant experience. With kind regards, Vine Medical Group
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Review titled Anual health check
Rated 3 stars out of 5
by Anonymous - Posted on 11 June 2024
From reception to exit was a pleasurable experience the nurse took my blood without causing pain , dr I saw was very knowledgeable and well read
Visited June 2024
Review titled Vine Medical Group
Replied on 11 June 2024
Thank you very much for your kind review, which has been shared with the team. We are glad that you had a positive experience when you visited the practice. With kind regards, Vine Medical Group
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Review titled Great practice
Rated 5 stars out of 5
by David LUDLAM - Posted on 27 June 2024
Left feeling like i mattered to Vine. Nurse very knowledgable and answered all my questions. Excellent service
Visited June 2024
Vine Medical Group has not yet replied.
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Review titled Great nurse
Rated 4 stars out of 5
by Stephen Ruddock - Posted on 15 June 2024
Had a blood test, very polite and friendly nurse. Took time to listen to my concerns. She gave me advice on another matter.
Visited June 2024
Review titled Vine Medical Group
Replied on 17 June 2024
Dear Stephen, Thank you for taking the trouble to leave a review about your recent blood test, which I have shared with the team. With kind regards, Vine Medical Group