Watling Medical Centre
108 Watling Avenue, Burnt Oak, Edgware, Middlesex, HA8 0NRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by JOHN Daoud - Posted on 13 November 2024
The receptionist At Watling Medical Centre was very helpful and efficient with my query this morning regarding forgotten medication whilst travelling. Thank you
Visited November 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Mr Daoud Thank you so much for posting the review. And thank you for recognising the importance of our receptionists' work. We are pleased that your issue has been sorted efficiently. Kind regards Watling Medical Centre
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Review titled Great surgery
Rated 5 stars out of 5
by Shahpour zare moyadey - Posted on 10 September 2024
The receptionist ms paulina was so professional and so helpful And very kind .it was fantastic . Thank you so much .
Visited September 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Mr Zare Moyadey Thank you so much for your kind words. Your message has been passed to our receptionist. We also appreciate you mentioning a receptionist as they are one of the hardest working staff members, but their work and responsibilities are not always recognised to the extent that it should. Thank you once again Watling Medical Centre
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Review titled Highly professional practice
Rated 4 stars out of 5
by M Solliman - Posted on 18 September 2024
I have spoken to one of the pharmacist who was very kind patient and extremely thorough took the time to review my medications . She was highly professional, courteous and kind, which is the same for the rest of the team at Watling clinic.
Visited September 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dr Mr Soliman Thank you so much for your review. Also thank you for mentioning one of our pharmacist as all four of them are very valuable and knowledgeable addition to our team. Kind regards Watling Medical Centre
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Review titled Great service today
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
I called for my one year old son this afternoon, got seen by duty doctor who was so kind and helpful providing us with the appropriate advice. Receptionist that was at the desk and also took the call is always so helpful and goes beyond to help. Absolutely great today. Thank you very much
Visited August 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Patients Thank you so much for your review. We are pleased that your experience back in August was a positive one and can only hope that we continue providing the service on the same level. Kind regards Watling Medical Centre
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2024
Today I called to book 2 appointments for my son and myself, the receptionist was very approachable and friendly. Both of us have been booked following each other, She also gave me a very welcome feeling. I am glad that Watling medical centre is my local clinic 👍
Visited August 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Patient Thank you so much for your review. We do try to accommodate our patients as much as possible. We also understand that sometimes we are not able to, but always appreciate an honest feedback Kind regards Watling Medical Centre
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Review titled Kindly staffe and Dr
Rated 4 stars out of 5
by Shahnaz - Posted on 23 August 2024
I had appointment on 23/08/24 @ 10/40 I saw my Dr he was kind and understand my problem he is fantastic ,how im lucky to saw him He is patient and kind 🙏🙏God save him🙏🙏
Visited August 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Patient Beautiful words and we are very grateful for those. Your comment has been passed to your doctor. Thank you so much Watling Medical Centre
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Review titled Exceptional practice
Rated 5 stars out of 5
by John Harrison - Posted on 02 August 2024
I feel extremely fortunate to have Watling Medical Centre as my local practice. Their appointments system is very efficient and every effort is made to accomodate patients' needs. The receptionists are always welcoming and helpful (and very patient with some rather demanding patients!) and you could not ask for a more understanding, supportive or professional team of doctors. My appointment this morning was quite normal: the doctor listened to me as I described my symptoms. He then examined me, checked my latest test results and then we discussed the best options to remedy my condition. My prescrition was sent to the nearby Jade Pharmacy for me to collect immediately, and I was asked to contact the doctor in one week to assess my progress. I'm not sure how many other practices can have such high standards as Watling Medical Centre, but I suspect they will be in the minority. This is the NHS at its best.
Visited August 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Mr Harrison Your review is very much appreciated. It has made a way to our staff newsletter as a way of thank you to all our employees. We thank you for your effort and time made to post the comment. We are also very much aware that working with other local services (like local pharmacies) is very important for our patients and thank you for mentioning it. Thank you once again Kind regards Sanja Todorovic Practice Manager
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Review titled Very useful telephone consultation
Rated 5 stars out of 5
by Atul Doshi - Posted on 24 July 2024
Telephone consultation was very polite and professional It was commenced exactly on time An efficient use of resources
Visited July 2024
Review titled Watling Medical Centre
Replied on 14 November 2024
Dear Mr Doshi Thank you so much for your review. We sincerely believe that giving our patients' choice of having a face to face appointment or a telephone consultation (as well as a possibility to submit an online consultation) is the best option for patients. Thank you once again Kind regards Watling Medical Centre
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Review titled Fantastic Medical Centre.
Rated 5 stars out of 5
by Robert Peters - Posted on 15 June 2024
My appointment to see my family doctor yesterday 14/6/2024. As always, my doctor was caring professional and compassionate to my problem.
Visited June 2024
Review titled Watling Medical Centre
Replied on 18 July 2024
Dear Mr Peters Thank you so much for your kind words. It is really appreciated. Watling Medical Centre
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Review titled Extremely difficult to get to them
Rated 1 star out of 5
by Anonymous - Posted on 28 June 2024
I tried calling midweek for four days between 8:30-9:30am. Once, I got through at 9:25, but the call was abruptly ended after a quick "hello" twice. I had no choice but to use speakerphone, waiting on hold for an entire hour each day for the last three days with no success. Eventually, I gave up calling altogether.
Visited May 2024
Review titled Watling Medical Centre
Replied on 18 July 2024
Dear Patient Apologies for experiencing the issue when contacting the surgery. We have noticed that you have also posted the same comment on Google reviews and have replied there as well. Apologies for slight delay in replying. As mentioned, please do contact the practice asking to talk to Practice Manager if you would like to discuss this further. Watling Medical Centre