Weavers Medical
Prospect House, 121 Lower Street, Kettering, Northamptonshire, NN16 8DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
I saw a GP that same morning who referred me and I saw the doctor the very next day. Issue was resolved effectively.
Visited December 2023
Review titled Weavers Medical
Replied on 21 December 2023
Dear Patient Thank you for taking the time to leave a review. Its good to know that your issue has been resolved and that we were able to help in an efficient and effective way. Many thanks Weavers Medical
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Review titled Compassion and respect
Rated 5 stars out of 5
by Linda Smart - Posted on 15 December 2023
I only joined the practice at the beginning of the year. So far seen 3 Drs who have been extremely pleasant, compassionate and respectful. The staff on reception where really nice and approachable
Visited December 2023
Review titled Weavers Medical
Replied on 17 December 2023
Dear Ms Smart Thank you very much for taking the time to leave us this review. It must be quite daunting moving to a new GP practice where you don't know the systems and people. It is very heartening to know that you have found things to your satisfaction - we certainly try to be as approachable and to have simple systems where possible. many thanks Weavers Medical
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 December 2023
This is and always has bee N I. Our family's experience a very Friendly, approachable & efficient , whether contacted via telephone or online .
Visited December 2023
Review titled Weavers Medical
Replied on 21 December 2023
Dear Patient Many thanks for taking the time to leave this review. We certainly recognise that in a time of need patients need the practice to be a friendly place to get support. A lot of time goes into training staff to be as efficient as possible and I'm glad you have benefitted from this. many thanks Weavers Medical
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Review titled Finally feel listened to
Rated 5 stars out of 5
by Sam Parker - Posted on 13 November 2023
Joined the practice from another local gp service which was providing inadequate care. The gp I saw today was compassionate and caring, and genuinely stopped to listen to what I had to say. After feeling unwell for more than a year, they reviewed my notes and immediately sent me to the hospital for urgent treatment. They also organised 2 referrals for follow up, which should have been completed by the other practice more than a year ago. They were knowledgeable, caring, compassionate and I finally felt like someone cared enough to do something. Hopefully now I can move forward, get the treatment I need and actually start to be well again. Thank you
Visited November 2023
Review titled Weavers Medical
Replied on 19 November 2023
Dear Sam Thank you for taking the time to leave a review - this certainly helps us to know where we are doing well or where we need to focus future training. We certainly believe our clinicians are caring and compassionate and it is good to know that you also found this to be the case. Hopefully the care you are now receiving can help to identify and address your needs to get you back to your best. Weavers Medical
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Review titled Excellent
Rated 5 stars out of 5
by Louise Joyce - Posted on 06 November 2023
Today I received exceptional care, from the lovely care navigator to the very considerate GP I spoke to on the phone. There was time given for me to explain my problem, and a management plan discussed and agreed. I’m very lucky to be under this GP surgery.
Visited November 2023
Review titled Weavers Medical
Replied on 08 November 2023
Dear Ms Joyce Thank you so much for taking the time to leave a review. It is good to hear that your recent experience was so positive. We do as much as we can to constantly improve our services but there really is no substitute for the 'personal touch'. So much relies on faith that a patient has in the team in the practice so we hope everyone working at the practice has the 'human touch' you describe and set a great deal of store by this. Regards Weavers Medical
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Review titled Excellent consultation
Rated 5 stars out of 5
by Elizabeth Valerie Brooks - Posted on 10 November 2023
I was very apprehensive before my appointment the Dr put me at my ease and made talking about my problem and undergoing examination easier. Future appointments are required and hopefully the consultant will be as professional and considerate.
Visited November 2023
Review titled Weavers Medical
Replied on 19 November 2023
Dear Ms Brooks Thank you very much for taking the time to leave this review. Feedback helps us to know where we have worked successfully and where we need to work harder. We recognise that it certainly can be daunting to have a medical consultation. As a practice which trains future doctors and GPs we like to emphasise this with trainees and students as well as established clinicians. Weavers Medical
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Review titled Brilliant Service very impressed
Rated 5 stars out of 5
by John Finch - Posted on 03 November 2023
Partner just moved to new practice, first time using the Medical Centre. He needed a fit note, which we ordered online Weds night, they text Thursday night requesting we call on Friday 8am. Called at 8am, and by 9am we had a call from Doctor, fit note sorted, another call from colleague by 10am and prescription done and a two week time appointment made for us. Really impressed. Thank you so much
Visited November 2023
Review titled Weavers Medical
Replied on 08 November 2023
Dear Mr Finch Thank you so much for taking the time to write a review. I'm happy that your experiences were positive which is something we try to ensure with all contacts to the practice. We realise it may have been difficult in the past to telephone the surgery. For this reason we encourage online contact but also put in a new telephone system with a call back feature and queue information. In addition to this we have lots of staff answering during the busiest periods of the morning so the queue does go down quickly. We will continue to strive to make all our process as effective as possible. Regards Weavers Medical
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Review titled Perfect treatment
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2023
Lots of treatments in a short time following cancer surgery and during chemo, all undertaken with professionalism, courtesy and good humour. Could not ask for better treatment from a friendly staff.
Visited October 2023
Review titled Weavers Medical
Replied on 11 October 2023
Dear Patient Thank you very much for taking the time to leave a comment. It is good to know we have been able to support you through what has clearly been a difficult time. We have regular training and meetings to ensure everyone is armed with the knowledge and skills they need to help but in the end it comes down to their natural skills as people. Hopefully things are going well for you now. Weavers Medical
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Review titled Nurses brilliant
Rated 4 stars out of 5
by Judith brown - Posted on 03 October 2023
I feel seeing a nurse is better I feel more comfortable you don’t feel rushed and get a good chat .with doctors I feel I am a inconvenient
Visited September 2023
Review titled Weavers Medical
Replied on 11 October 2023
Dear JMs Brown Thank you very much time to leave us this review. We are very proud of our nursing team and it is clear you have had good interaction with them. Whilst everyone in the practice is busy however please don't feel that you are ever an inconvenience to the doctors. We have an enthusiastic and knowledgeable group of GPs who will do their best to help you if and when needed. Putting patients art their ease is clearly one of the most important skills a doctor can have and is something we do focus on during our regular training meetings. Please call and let us know if you do have problems however Many thanks Weavers Medical
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Review titled X-ray results
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2023
I came in to surgery for my results to speak to GP, I have always been happy with Weavers Doctors Surgery, very good support, I also went to Physio and could not fault the Gentleman I saw he was very helpful and knowledgeable he explained my problems thoroughly, as I was a bit unsure of how I could get help with this previously, thank you.
Visited July 2023
Review titled Weavers Medical
Replied on 03 August 2023
Dear Patient, Thank you very much for taking the time to leave us feedback. We have a wide variety of different professionals working with us and feel it is very useful and convenient for patients to have easy access to physiotherapists. Hopefully many more patients can have a positive experience such as yours when seeing our colleagues. Weavers Medical