Weavers Medical
Prospect House, 121 Lower Street, Kettering, Northamptonshire, NN16 8DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointment
Rated 4 stars out of 5
by Dianne Mckendrick - Posted on 09 February 2023
Was feeling worse through the day. Decided to to try and get appointment late afternoon. Receptionist very helpful and managed for me to see gp who were both stars
Visited February 2023
Review titled Weavers Medical
Replied on 09 February 2023
Dear Mrs McKendrick Thank you very much for taking the time to write a review. I am happy that you were able to get the appointment you needed and hopefully your problems have been addressed to your satisfaction. We recognise that the busy nature of General Practice can cause frustration with booking appointments but we do our best to offer a good service both booking ahead and for emergencies. Many thanks Weavers Medical
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Review titled Appointment
Rated 4 stars out of 5
by Dianne Mckendrick - Posted on 09 February 2023
Was feeling worse through the day. Decided to to try and get appointment late afternoon. Receptionist very helpful and managed for me to see gp who were both stars
Visited February 2023
Review titled Weavers Medical
Replied on 09 February 2023
Dear Mrs McKendrick Thank you very much for taking the time to write a review. I am happy that you were able to get the appointment you needed and hopefully your problems have been addressed to your satisfaction. We recognise that the busy nature of General Practice can cause frustration with booking appointments but we do our best to offer a good service both booking ahead and for emergencies. Many thanks Weavers Medical
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Review titled Visit
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2023
Although I had to wait 20 minutes for the appointment, the doctor was very helpful, pleasant and efficient. I have no complaints whatsoever .
Visited January 2023
Review titled Weavers Medical
Replied on 20 January 2023
Dear Patient Thank you for taking the time to write this review. We always strive to do our best for patients (which can sometimes result in running a little late!) Its good to hear that things went well with your recent visit and we will try to keep up the good work. Weavers Medical
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Review titled Go appointment
Rated 5 stars out of 5
by N stevenson - Posted on 18 January 2023
Very patient .considerate .. listened to my concerns and dealt with my concerns . I have been looked after and asked to have further blood test and be seen again appointment for 3 Feb for follow up ..
Visited January 2023
Review titled Weavers Medical
Replied on 20 January 2023
Dear Patient Thank you for taking the time to write this review. Listening is perhaps the most important element of what we do and something we teach to our students and trainees; its good to know things went well at this consultation. We will continue to strive to do our best for our patients. Weavers Medical Weavers Medical
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Review titled Telephone consultation
Rated 3 stars out of 5
by Anonymous - Posted on 06 January 2023
Nurse range promptly. Issue discussed and resolved promptly without need to attend surgery to deal with issues.
Visited January 2023
Review titled Weavers Medical
Replied on 11 January 2023
Dear patient Thank you for taking the time to write this review. It is very pleasing to hear that things went well during your recent contact and your issues were dealt with. In many cases it is not necessary to attend the surgery and this can make consultations easier for patients. We do leave it up to the patient whether to attend or have a telephone consultation in the vast majority of cases. Weavers Medical
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Review titled Good doctor
Rated 5 stars out of 5
by Anonymous - Posted on 08 December 2022
Talked to doctor about my treatment and she was very thorough and professional. Ensured that she had all the details and provided very clear advise. Had read my notes prior to the appointment, which I found help as she had a good understanding of the situation
Visited December 2022
Review titled Weavers Medical
Replied on 14 December 2022
Dear Patient Thank you very much for taking the time to leave us feedback. It is good to know that your recent appointment went well. As a team here at Weavers we do try our best to give a good service to patients and feedback helps us to know how we are doing. Hopefully the advice provided has proved useful. Many thanks Weavers Medical
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Review titled Happy with the Practice
Rated 5 stars out of 5
by Weston - Posted on 14 December 2022
I had an appointment with the GP to discuss symptoms I had experienced with stomach problems. We had a full discussion and talked particularly about how I could deal with the problems. I am very happy that I was listened to and I welcome the advice that I was given.
Visited December 2022
Review titled Weavers Medical
Replied on 15 December 2022
Dear Patient Many thanks for taking the time to leave us feedback. We appreciate all feedback so that we know if our efforts to help patients are effective or not and it is very reassuring to know you had a positive experience. Hopefully your symptoms are improving with the advice. regards Weavers Medical
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Review titled Over and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2022
My doctor was very thorough and referred me to a and e. When results were clear but symptoms continued she phoned to check on me and re-referred me till she was happy everything was being done to help me. And then phoned again to see how I got on and to explain what would happen next. Can’t ask for more.
Visited November 2022
Review titled Weavers Medical
Replied on 23 November 2022
Dear Patient Many thanks for taking the time to leave us feedback about your recent experience. The whole team here do try to help patients to the best of their ability so it is heartening to know that the doctor's persistence and care has been effective. Hopefully your concerns are being addressed fully now. Many thanks Weavers Medical
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Review titled Friendly staff
Rated 3 stars out of 5
by Mr Lipman - Posted on 11 November 2022
After a bit of hassle checking in because of the absence of check-in desk being " maned " & having to use the lift to go back to the front desk to check-in I got to see the nurse . Friendly & funny made the process hassle free . Just a call down to the front desk & the signboard saying to check-in at the front desk would have stopped the 6 people from wasting time going to the unmanned desk . That being the only problem on this occasion .
Visited November 2022
Review titled Weavers Medical
Replied on 23 November 2022
Dear Mr Lipman Thank you for taking the time to let us know about your recent experience of the practice. I'm sorry that you found the check-in process troublesome. I can appreciate it would be frustrating not having information about which desks were manned. There is usually signposting in place but we will endeavour to ensure there is adequate signposting in future. We are proud of our nursing team here and I am glad this part of the process was beneficial and hassle-free. Many thanks Weavers Medical
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2022
Friendly & efficient staff, from Drs to receptionists, and good service when needed. Particularly impressed with the online service which I have used several times to sort any problems I may be having.
Visited November 2022
Review titled Weavers Medical
Replied on 23 November 2022
Dear Patient Thank you for taking the time to leave us some feedback on our services. I am glad you have found the online service useful. It allows us to deal with problems without patients needing to go through the process of phoning up which means we can deal with problems in a timely manner but also leave the phone lines free for those that need to call. It is so nice to hear that you find the staff 'friendly and efficient' as these are two of the things we strive to be. We may not achieve this 100% of the time but we do try hard. Many thanks Weavers Medical