Wellington Way Health Centre
Wellington Way Centre, 1A Wellington Way, London, E3 4NEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Elizabeth Candlish - Posted on 05 March 2025
Rang this morning Wednesday 05 March. Very efficient Receptionist who took my call. Sorted out my appointment and answered all my queries regarding repeat prescriptions. A credit to this surgery. Well done to this lady
Visited March 2025
Wellington Way Health Centre has not yet replied.
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Review titled Very bad experience
Rated 1 star out of 5
by Mona Sultan - Posted on 19 February 2025
I have been trying for weeks to book an appointment with my GP but I get no access to book an appointment and my GP make me a referral to the pharmacy to seek medical advice and when I have been booked an Emergency appointment today , when I am in the surgery , they cancelled for me.
Visited February 2025
Wellington Way Health Centre has not yet replied.
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Review titled Best GP ever
Rated 5 stars out of 5
by Rosie Oldham - Posted on 27 January 2025
Wellington way is the smoothest and most efficiently run GP I have ever had! Their reception staff are just lovely, so polite and helpful. Every doctor and nurse I have seen have been really caring and professional. My dr just inserted my coil which is an absolutely traumatic procedure but I really appreciate the care she took to make it as bearable as possible. This surgery just goes beyond to help their patients in every way. Thank you!
Visited January 2025
Wellington Way Health Centre has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Viktoria Nagy - Posted on 28 November 2024
I keep getting a recurring issue every month. They told me if it comes back then come back again as they would need to refer me onto a specialist, however I am unable to get an appointment at the surgery, as I am at work at the times they give me appointments. How is it fair to those that are at work for not being able to get appointments? When I called them to see if they can do anything they just said oh there is nothing they can do , meanwhile yes they can! If someone cancels they could call me! But no, I would need to spend hours on the phone try to reach them or their next bet was to go toe a&e to be seen. Sorry, but I am too busy working to pay for the NHS that I am not even able to use!! But those who don’t work, stay at home the whole day can use the NHS! How is this fair? Please someone explain this! Extremely appalling! I wish I could opt out of the NHS and pay for my own healthcare instead of paying for services we can’t even use (those who work and pay their taxes and pay for the NHS!)
Visited November 2024
Wellington Way Health Centre has not yet replied.
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Review titled Great response
Rated 5 stars out of 5
by Emily - Posted on 13 August 2024
Recently the response times for online appointment requests and phone hold times have been so quick. I'm very happy and impressed with the staff for getting me in quickly and also being so helpful on the phone.
Visited July 2024
Wellington Way Health Centre has not yet replied.
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Review titled Bengali lady doctor at wellington way temporary dr
Rated 5 stars out of 5
by Sadia Begum - Posted on 21 August 2024
Bengali lady dr was absolutely brilliant with me, her professionalism and treatment trom A-Z is very highly commendable. She was extremely kind, her following up procedure was amazing she is the best doctor I have ever had and wouldn’t want to change and always be seen by by this doctor who is temporary at this GP. She is kind, interactive, who investigated my issues thorough and the treatment and care provided was excellent. Please keep this lady doctor at wellington way we need more like her.
Visited July 2024
Wellington Way Health Centre has not yet replied.
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Review titled Only bad Dr is enough to take down the reputation
Rated 2 stars out of 5
by Alex - Posted on 10 June 2024
Except the occasional rude and non-collaborative answers from the reception team, which I guess is a common problem in the public healthcare system (I guess you can't expect much from people taking a minimum paying job without any training or specific educational requirements whatsoever), once I luckily manage to get an appointment, I have always had decent experience with all of the clinicians. Not from one male GP though. He is always quite rude and dismissive and didn't even let me finish explaining my issues on my last telephone appointment with him. Others have had same sort of experience too. Not sure if because of the ethnicity. So maybe addressing these con cerns can be beneficial for the whole community...
Visited June 2024
Wellington Way Health Centre has not yet replied.
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Review titled life saving service
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
Having found myself in a difficult moment in my life I was referred to Wellington Way Health Centre Health Nurse. At a very challenging time I was alone and confused and did not know which way to turn. After being mistreated, bullied, and pushed to a breaking point at my work place I felt hopeless and depressed. I found myself in dire need of help and support with my mental state and better understanding of my rights as an employee. After just one meeting with the Health Nurse, I felt heard and seen and I could breathe a little easier. Thanks to the hard work and the great knowledge and professional assistance of Health Nurse I began to find balance. His attention to detail, knowledge and understanding allowed me to communicate easily and receive more clarity of my rights and options. I trusted his professional knowledge and approach and was able to feel supported and understood. Working with the Health Nurse has rebuilt my confidence. I am very grateful to the exceptional person the Health Nurse is and the great help he gave me when I needed it the most. I will be recommending Wellington Way Health Centre and Health Nurse services from here on at every opportunity I get.
Visited May 2024
Wellington Way Health Centre has not yet replied.
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Review titled 2 visits, can't fault them
Rated 4 stars out of 5
by Francesco - Posted on 02 May 2024
I had my 2nd visit with a Dr, she was empathetic and she followed through on the same afternoon with a blood test booking and other advice. I requested a referral the next day (she said if I had a private work insurance my ECG could probably come faster) and she provided one within hours. Still need to get to the bottom of my health condition (which hopefully is nothing) but so far I am really happy with Wellington Way Health Centre. The system for patients admittance is also straightforward to use.
Visited May 2024
Wellington Way Health Centre has not yet replied.
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Review titled Administrative proceses and comunication
Rated 3 stars out of 5
by Manuela - Posted on 14 May 2024
The GP phoned me yesterday saying I needed an antibiotics saying it was sent to the pharmacy. I went to the pharmacy in the afternoon and they didn't receive the prescription. I went back this morning and the prescription was not on the system. I went back to GP surgery asking for the prescription to be sent to the pharmacy, I called the pharmacy and said it was not there yet. I feel sick from my infection
Visited May 2024
Wellington Way Health Centre has not yet replied.