West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly staff
Rated 5 stars out of 5
by Helen Stevens - Posted on 05 December 2024
My husband and I have vitamin B12 injections every 12 weeks. The surgery are always great at fitting us in: to fit around work and book us in back to back slots so we can come together. For the last year or so we’ve had the pleasure of the same nurse dispensing our injections and she is such a pleasure to see. Always happy & cheerful. When continuity of staff is so scarce these days it’s always so lovely to see the same person each time and for her to remember us. Please don’t ever change!!
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Practice Nurse
Rated 5 stars out of 5
by Kelly Palmer Tasker - Posted on 18 December 2024
I had a telephone consultation with the trainee practice Nurse, she was very informative and talked in depth about my treatment plan. All my questions were answered with great knowledge and I know feel happy about my treatment path.
Visited December 2024
West Lodge Surgery has not yet replied.
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Review titled Wonderful Service
Rated 5 stars out of 5
by Richard White - Posted on 12 December 2024
I have recently moved into the area and hadn’t received any advice or updates from my previous practice. This practice is exemplary in the help it is giving. My diabetes check has enabled me to understand what I need to do. The team has a great informative and professional manner that has given me lots of reassurance
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Good practice
Rated 3 stars out of 5
by Helen Renwick - Posted on 04 December 2024
The Lady I have just spoken to was very kind and helpful. And managed to sort things out for me today x
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly staff
Rated 4 stars out of 5
by John Stewart Wainhouse - Posted on 05 December 2024
I had a health review and the nurse was friendly informative and efficient. She put me at ease. The only problem is it takes forever to see anyone
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 December 2024
Seems to have improved a lot recently, reception staff seem much more helpful and approachable, also introduction of patches and 2 week wait appointments is good and I much prefer it to ringing at 8am trying to get an appointment which then has to be on the same day which is awkward when you have kids to get to school and then suddenly inform work if you do get an appointment and I don't think I've ever needed to see a gp that urgently. So still room for improvement, but seems to be going in the right direction. All the nurses and gps are really good when do you manage to get in.
Visited December 2024
West Lodge Surgery has not yet replied.
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Review titled Great practice fully holistic
Rated 5 stars out of 5
by Diane Ryder - Posted on 04 December 2024
The member staff i saw today was a professional as ever even though i talked her ear if as i was anxious
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely Nursing staff
Rated 4 stars out of 5
by Jane Longthorn - Posted on 13 December 2024
Really friendly Nurse who made me feel at ease during a routine smear test. She was really thorough with her explanations of the test itself and the process following each possible result.
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Asthma
Rated 5 stars out of 5
by Paul Hanson - Posted on 19 December 2024
Excellent , thorough review . The nurse was extremely professional and very polite. I felt like my asthma was under total control after the appointment
Visited December 2024
West Lodge Surgery has not yet replied.
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Review titled Professional and compassionate
Rated 5 stars out of 5
by Victoria - Posted on 10 December 2024
Recently had my smear test done, which can often be an unpleasant and dreaded experience for many. The nurse was a credit to her profession, ensuring I felt comfortable and safe, whilst overall making a very invasive procedure less daunting. Professional, supportive and compassionate throughout.
Visited December 2024
Review titled West Lodge Surgery
Replied on 16 December 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.