West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Incredibly helpful... Thank you.
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2024
When my elderly mothers medication was lost in transit by either the airline or airport when returning home, the lovely team at Westlodge could not have been more helpful. I visited the surgery and the lady on reception was fantastic, contacted one of the GPs and the prescription was arranged the same afternoon. The medication is time critical so the speedy response and compassion was greatly appreciated ! I would love to name the receptionist and the GP but knows this goes against the review policy but hopefully you will both see this and know who you are ! Thank you so much West Lodge.
Visited July 2024
Review titled West Lodge Surgery
Replied on 16 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Very happy.
Rated 5 stars out of 5
by Marion - Posted on 31 July 2024
Easy to book the appointment, didn’t have long to wait before I was taken, always friendly, helpful, efficient, and knowledgeable, made sure I knew what was going to happen, and the procedure was done quickly and efficiently. What more could you ask for?
Visited July 2024
Review titled West Lodge Surgery
Replied on 31 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great for the quick stuff
Rated 4 stars out of 5
by helen barrasford - Posted on 31 July 2024
In and out for my blood test...I see the same nurse every time and she's great....friendly and welcoming
Visited July 2024
Review titled West Lodge Surgery
Replied on 31 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Amazing experience
Rated 5 stars out of 5
by Sarah Dean - Posted on 24 July 2024
The ladies were professional but friendly and put me at ease. Quick efficient assessment. They explained everything in detail, took their time to explain what was happening. Positive experience
Visited July 2024
Review titled West Lodge Surgery
Replied on 29 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly staff
Rated 4 stars out of 5
by Patricia Turnpenny - Posted on 04 July 2024
First time meeting this nurse, found her very friendly and professional, First time had blood test that has left no bruising. Very happy with my treatment and the friendly staff.
Visited July 2024
Review titled West Lodge Surgery
Replied on 09 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Reassurance
Rated 4 stars out of 5
by Emma - Posted on 08 July 2024
After having a high reading when blood pressure was taken at the weekend in a Pharmacy (not in Farsley) the practice rang me on the Monday and asked me to call in so they could retake it the result was normal and she provided me with the reassurance I needed before going on holiday. The HC was lovely and I didn’t feel rushed the NHS need more staff like her. Thank you.
Visited July 2024
Review titled West Lodge Surgery
Replied on 09 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly staff
Rated 5 stars out of 5
by Teianah Henry - Posted on 24 July 2024
I had two student nurses take my blood and they were very warm, friendly and efficient. Also my wait time was very low
Visited July 2024
Review titled West Lodge Surgery
Replied on 29 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Lovely Experience
Rated 5 stars out of 5
by Ruth Cass - Posted on 23 July 2024
Nurse was amazing today - made me feel completely at ease and comfortable during my smear test. Was really friendly and knowledgeable.
Visited July 2024
Review titled West Lodge Surgery
Replied on 29 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Fast efficient
Rated 5 stars out of 5
by David - Posted on 20 July 2024
V friendly, fast, reassuring health check. Presented the info, timeliness, markers. V pleasant. Nice clean open room. Went in early, got some time back. Awaiting results!
Visited July 2024
Review titled West Lodge Surgery
Replied on 23 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Friendly staff
Rated 5 stars out of 5
by Caroline Goldingay - Posted on 24 July 2024
Everything was well explained . Nurses were friendly and I was made to feel very comfortable. I fully understood what was going to happen and when to expect results
Visited July 2024
Review titled West Lodge Surgery
Replied on 29 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.