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West Lodge Surgery

New Street, Farsley, Pudsey, LS28 5DL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about West Lodge Surgery.


Reviews

Displaying 131 to 140 of 215

  1. Review titled Good service

    Rated 5 stars out of 5

    by Sally-Anne - Posted on 19 June 2024

    I was seen for a health check. The person I saw was professional, friendly and was very efficient. The chat put me at ease while bloods were being done.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 20 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  2. Review titled Professional & Friendly

    Rated 5 stars out of 5

    by Jon Lander - Posted on 06 June 2024

    No waiting time though I arrived on time to be fair. The hcp was extremely friendly and chatty yet professional. She listened to everything I said and answered all my daft questions patiently. She was careful and sensitive when taking blood and it didn't hurt at all even though I was a little hesitant. Great service all round thank you!

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  3. Review titled Great practice and professional and helpful staff

    Rated 5 stars out of 5

    by Hassan Akhtar - Posted on 21 June 2024

    Very friendly and professional. I didn’t even feel the needle poke when my blood was taken for tests. Great job 👏🏽 Thanks 🙏🏽

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  4. Review titled Review of student nurses taking blood on 21st June 2024

    Rated 5 stars out of 5

    by Mrs D Walker - Posted on 21 June 2024

    Very professional and friendly nurses. They explained what they were doing and why and made me feel very comfortable and valued as a patient

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team and the student nurses.

    Report as unsuitable


  5. Review titled phlebotomist

    Rated 4 stars out of 5

    by John Stewart Wainhouse - Posted on 07 June 2024

    The nurses were friendly relaxing and efficient Unfortunately the practice is very hard to get an appointment at. Once there they never seem to be busy. It took 1 hour and 15 min to get through on the phone.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  6. Review titled Very friendly

    Rated 5 stars out of 5

    by Elsa Whittaker - Posted on 21 June 2024

    Student nurses took my bloods and put me at ease after feeling nervous. They were so lovely friendly and professional. There is no doubt they will be an assets to the nhs

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 25 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team.

    Report as unsuitable


  7. Review titled Brilliant

    Rated 5 stars out of 5

    by Sarah Sharps - Posted on 07 June 2024

    The two student nurses did a brilliant job taking my blood. Friendly and professional from start to finish

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 17 June 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  8. Review titled Very caring doctor

    Rated 5 stars out of 5

    by Emma Miller - Posted on 06 September 2024

    I had to have a procedure carried out which made me extremely anxious, the Doctor and nurse really put me at ease and made a traumatic event more bearable

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 16 September 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable


  9. Review titled Fantastic surgery

    Rated 5 stars out of 5

    by Rosanna walker - Posted on 08 November 2024

    Staff are caring and compassionate and do their best to reassure you. The nurse was fantastic with my little boy.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 14 November 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence

    Report as unsuitable


  10. Review titled Blood test

    Rated 4 stars out of 5

    by B Topp - Posted on 26 June 2024

    The nurse who took my recent blood test was extremely professional and very personable. A credit to the NHS.

    Visited June 2024

    Report as unsuitable

    Review titled West Lodge Surgery

    Replied on 09 July 2024

    We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.

    Report as unsuitable