West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Sally-Anne - Posted on 19 June 2024
I was seen for a health check. The person I saw was professional, friendly and was very efficient. The chat put me at ease while bloods were being done.
Visited June 2024
Review titled West Lodge Surgery
Replied on 20 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Professional & Friendly
Rated 5 stars out of 5
by Jon Lander - Posted on 06 June 2024
No waiting time though I arrived on time to be fair. The hcp was extremely friendly and chatty yet professional. She listened to everything I said and answered all my daft questions patiently. She was careful and sensitive when taking blood and it didn't hurt at all even though I was a little hesitant. Great service all round thank you!
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Great practice and professional and helpful staff
Rated 5 stars out of 5
by Hassan Akhtar - Posted on 21 June 2024
Very friendly and professional. I didn’t even feel the needle poke when my blood was taken for tests. Great job 👏🏽 Thanks 🙏🏽
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Review of student nurses taking blood on 21st June 2024
Rated 5 stars out of 5
by Mrs D Walker - Posted on 21 June 2024
Very professional and friendly nurses. They explained what they were doing and why and made me feel very comfortable and valued as a patient
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team and the student nurses.
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Review titled phlebotomist
Rated 4 stars out of 5
by John Stewart Wainhouse - Posted on 07 June 2024
The nurses were friendly relaxing and efficient Unfortunately the practice is very hard to get an appointment at. Once there they never seem to be busy. It took 1 hour and 15 min to get through on the phone.
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Very friendly
Rated 5 stars out of 5
by Elsa Whittaker - Posted on 21 June 2024
Student nurses took my bloods and put me at ease after feeling nervous. They were so lovely friendly and professional. There is no doubt they will be an assets to the nhs
Visited June 2024
Review titled West Lodge Surgery
Replied on 25 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence. Patients feedback is always discussed so be assured that this information will be received by the practice team.
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Review titled Brilliant
Rated 5 stars out of 5
by Sarah Sharps - Posted on 07 June 2024
The two student nurses did a brilliant job taking my blood. Friendly and professional from start to finish
Visited June 2024
Review titled West Lodge Surgery
Replied on 17 June 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Very caring doctor
Rated 5 stars out of 5
by Emma Miller - Posted on 06 September 2024
I had to have a procedure carried out which made me extremely anxious, the Doctor and nurse really put me at ease and made a traumatic event more bearable
Visited June 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
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Review titled Fantastic surgery
Rated 5 stars out of 5
by Rosanna walker - Posted on 08 November 2024
Staff are caring and compassionate and do their best to reassure you. The nurse was fantastic with my little boy.
Visited June 2024
Review titled West Lodge Surgery
Replied on 14 November 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
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Review titled Blood test
Rated 4 stars out of 5
by B Topp - Posted on 26 June 2024
The nurse who took my recent blood test was extremely professional and very personable. A credit to the NHS.
Visited June 2024
Review titled West Lodge Surgery
Replied on 09 July 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.