West Lodge Surgery
New Street, Farsley, Pudsey, LS28 5DLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about West Lodge Surgery.
Reviews
-
Review titled Great practice and experience recently
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2024
Since becoming pregnant, I’ve had multiple trips to the surgery for my midwife appointments and vaccinations and all appointments have been on time (no more than 10 minutes over), I’ve been able to get in same day on some occasions and the staff are friendly and supportive. The online check-in system is great, the text reminders are helpful and a new newsletter has been really informative on what’s coming and Improvements being made.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
-
Review titled Amazing staff
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
Nurse was absolutely amazing, my first smear test and she walked through everything with me. She talked over every outcome to make sure I knew exactly what the next steps were. Really friendly and made me feel really comfortable and safe.
Visited September 2024
Review titled West Lodge Surgery
Replied on 10 October 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
-
Review titled Good support
Rated 5 stars out of 5
by Diane Edgley - Posted on 08 September 2024
Diabetes nurse always in good contact and empathetic. On Mounjaro injection so new to me and the nurse has helped me through this
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
-
Review titled Excellent service
Rated 4 stars out of 5
by Laura - Posted on 11 September 2024
The nurse I had today for my rsv vaccine was friendly, knowledgeable and attentive. She was happy to go the extra mile to answer all of my questions and I felt in safe hands.
Visited September 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
-
Review titled Excellent service
Rated 5 stars out of 5
by Joanna - Posted on 01 August 2024
We came in for our daughters pre school jabs and the nurse we saw was excellent really friendly explained everything really well and got it done really quickly so my daughter didn’t get too distressed. Excellent service.
Visited August 2024
Review titled West Lodge Surgery
Replied on 08 August 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
-
Review titled Excellent service
Rated 5 stars out of 5
by Nikki Hall - Posted on 14 August 2024
Nurse is as super friendly and helpful given how busy she is I managed to get a cancelled appointment
Visited August 2024
Review titled West Lodge Surgery
Replied on 30 August 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
-
Review titled Lovely helpful pharmacy technician
Rated 4 stars out of 5
by Bex - Posted on 16 August 2024
I’ve been having problems getting my repeat prescriptions lined up for ages and wasting my own and the practices time with lots of requests and last minute requests when I run out. I had a brilliant guy help me get it all aligned today so I am back on track and can organise it all more easily going forwards. As a busy working mum with a few long term conditions this has made a massive difference! Thankyou
Visited August 2024
Review titled West Lodge Surgery
Replied on 30 August 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
-
Review titled Accommodating and courteous
Rated 5 stars out of 5
by Saba masud - Posted on 31 August 2024
I by my own mistake went to other surgery for my blood tests . Practice manager talked to nurse in the surgery where my bloods my due. Nurse was happy to do even a little bit late. Didn't had to wait in the surgery even
Visited August 2024
Review titled West Lodge Surgery
Replied on 16 September 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence
-
Review titled Brill experience
Rated 5 stars out of 5
by Jen - Posted on 01 August 2024
Nurse and student nurse were both very kind and efficient. I was in and out with what I needed very quickly, and had a great experience
Visited August 2024
Review titled West Lodge Surgery
Replied on 08 August 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.
-
Review titled Warm, friendly and knowledgeable
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2024
The nurse who saw me was really lovely and put me at ease for my smear test. She was knowledgeable and made sure I was informed. She also made me feel safe by asking if I would prefer the door to be locked and if I wanted a chaperone. The procedure was super quick - she even came to get me a few minutes earlier than my appointment time as she knew I'd checked in. Thank you to the nurse, you're really lovely and great at your job!
Visited August 2024
Review titled West Lodge Surgery
Replied on 30 August 2024
We appreciate feedback and look to continuously improve our service to our patients to aim for excellence.